Carretera Transpeninsular km 84, 23880 Loreto, Mexico
#27 of 45 hotels in Loreto
Guests' ChoiceBased on 63 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
8.5
Facilities
8.6
Staff
8.8
Value for money
7.6
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 2 May 2024
Gene
United StatesIt's a membership property so don't like constantly being pitched on membership. Service very slow in the restaurants, up sell for premium brands for cocktails,
People, natural beauty, golf course, hiking trails, paddle boarding, island adventures, food, pool area.
Stayed in May 2024
Reviewed: 8 April 2024
Charles
United StatesNothing really. Not enough flights from Los Angeles so getting there isn’t easy.
The setting is superb. The vibe is simple, easy and peaceful. The facilities are spacious and well maintained. Beautiful beaches. Great hiking trails overlooking the Sea. The staff is generally very friendly, in particular Joshua at The Market Restaurant who is now like a member of our family. This is a great rest and relax spot without the fuss of Cabo.
Stayed in April 2024
Reviewed: 21 February 2024
Levi
United StatesHigh cost of meals and golf. Having to sit through sales pitch to get 10% discount.
Golf, whale watching, kayaking
Stayed in February 2024
Reviewed: 18 February 2024
Fabian
MexicoVery low key, relaxing atmosphere...which is OK...but I expected a little more evening excitement.
Mexican and American choices...not a big variety....sufficient, met my taste.
Stayed in February 2024
Reviewed: 29 January 2024
Carolyn
United StatesA new ping pong table and paddles are needed. Tile floor around elevators is slippery.
The views, the staff, the food.
Stayed in January 2024
Reviewed: 13 August 2023
Carlos
MexicoAll inclusive, not worth it (food)
The Resort
Stayed in July 2023
Reviewed: 25 June 2023
Balen
United StatesI booked a snorkeling trip beforehand. I did not realize it was from a third party. I thought I booked through the hotel. There is a disconnect between the hotel and the excursions. Make you you triple check. Also there is a disconnect with the hotel shuttle. I booked a shuttle back to the airport way in advance. I wanted to make sure they're was a shuttle for my family. We went to the front desk to get our shuttle back to the airport. Low and behold they didn't have my prepaid reservation. Apparently the hotel didn't email the shuttle service. DOUBLE CHECK EXCURSIONS, ESPECIALLY THE AIRPORT SHUTTLE. I was told all shuttle that morning was booked!!!!! I eventually got my family to the airport but I was not happy, especially because o booked and paid for a shuttle in advance!
Loreto is a beautiful place. Clean beaches and the facility is only 12 years old. I like the made to order restaurants. The food is a better quality than other all inclusive resorts. I felt safe , but we never left the resort. I also liked they had tennis and pickelball courts.
Stayed in June 2023
Reviewed: 10 May 2023
Alan
United Statesthe only complaint I have was the golf course charges separately and uses a fixed 20:1 exchange rate for USD, when the current rate is 17.75 to 1. This means you will pay 12.5% MORE than their advertised rate in dollars. kind of like false advertising to be honest.
location was amazing. staff was amazing. golf course was amazing.
Stayed in May 2023
Reviewed: 11 April 2023
Pete
United StatesFood options….speed of service was lacking
Scenery….location
Stayed in April 2023
Reviewed: 4 April 2023
Michelle
United StatesIt is expensive
Breakfast buffet was amazing
Stayed in April 2023
Reviewed: 27 March 2023
Janna
United StatesThe first room we were given was older, dated with double beds, little balcony set back along a wall and was an extension to a family suite….at over $800 a night we were disappointed…looked like a motel 6….however, after requesting another room close to what we reserved, the staff was great and made changes to a newer section of the hotel that was beautiful.
location, ocean activities, hiking trails, pool, restaurants, comfortable room.
Stayed in March 2023
Reviewed: 20 March 2023
Taryn
United Statesonly that room decor was a tad tired, drab
stunning location
Stayed in March 2023
Reviewed: 23 January 2023
Karla
United StatesThere was a bit of a rough start due to our room not being quite what we had booked. However George at the front desk did turn it around and more than made up for it. They're customer service was exceptional from that point on.
The breakfast selections were great. They have something for everyone. Maria deserves praise, she made our omelets perfect and fast.
Stayed in January 2023
Reviewed: 31 December 2022
Grainne
South AfricaShould have had more adult activities in the evening, cocktail hour for example. Also needs a bar area to sit down and relax inside where evening drinks can be had in comfort, it's the restaurants or nothing which isn't very relaxing. Staff need to calm down in removing plates post eating. It often feels.like you are being rushed when they continued to clean plate away as you sit there and may not have finished!
Food variety in restaurants. Golf course was superb. Well sign posted walk with trees named etc. Room was amazing. Staff were super friendly and extremely attentive, especially when we were lounging by the pool. A definite treat yourself experience.
Stayed in December 2022
Reviewed: 22 December 2022
Lynn
United StatesWaaaay too far out of town. Very remote. I like to eat in the town and it was 45min OW
The pools were very nice and the golf course was amazing. The gym was also nice.
Stayed in December 2022
Reviewed: 28 November 2022
Adriana
United Statesoverpriced for average food and small portions, overpriced taxi rides
clean, comfortable, beach access
Stayed in November 2022
Reviewed: 1 December 2021
Victor
United StatesNo wifi in the rooms
great amenities and themes shows
Stayed in November 2021
Reviewed: 6 January 2024
Mhwood
United StatesDifficult to get to from central U.S.
Beautiful, spacious, friendly staff… a variety of activities to keep family members entertained!
Stayed in January 2024
Reviewed: 11 December 2023
Agnes
United StatesAs we arrived, we are immediately harassed by vendors. It was loud and difficult to sleep because of the noise from the neighbors and from the outside entertainment.
Bed are comfortable and the room is very cleaned.
Stayed in December 2023
Reviewed: 26 November 2023
Cristina
United StatesYou definitely need a car. There's nothing around and you need to drive 30min to get anything outside the resort.
The resort is very clean and all the personnel are really nice and friendly
Stayed in October 2023
Reviewed: 31 October 2023
Graeme
United StatesVery clean, beautiful setting , super comfy rooms , amazing breakfasts
Stayed in October 2023
Reviewed: 27 October 2023
Alejandro
MexicoThe service. Some members of the staff were impolite.
The golf course is very nice
Stayed in October 2023
Reviewed: 15 August 2023
Sergio
Mexicothe postres
Stayed in August 2023
Reviewed: 17 July 2023
Teresa
United StatesDidn’t have my room available at checkin. Booked a room with two beds. Only had 1 bed
Friendly staff
Stayed in July 2023
Showing 1 – 25
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