The walk to town is a bit far, about 15 minutes or so and includes a fair amount of stairs since the hotel is pretty high up the hillside. Not too far for some, but with kids it made getting to town daily a bit harder. Staff will quickly call a cab and get one for you within ten minutes (except one time no one seemed to be around and so we walked) and they take you to town and back from town for around 100mxn and there's also a bus that comes by for much cheaper. Probably the thing I liked least was that there was not a grocery store you can walk to. Cab was a lot more money to get to the store to stock up. So if you forgot something or needed a thing or two you were basically out of luck. Also I think mexico has gotten a lot more expensive in the last few years. The hotel itself was a great value. You get more than you pay for. But man the grocery store.. Cost more than what things cost in Canada. A case of cokes cost double what we pay here. However that is nothing to do with the hotel, which was amazing. The other issue was the hot tub/soaker tub, although lovely, has a safety issue in that one side is butted up against the end of the balcony. Four floors up, this means if you look off the side of the hot tub there's a tiny ledge and a four floor drop. That freaked us out and we wouldn't let the kids in there on their own, and wouldn't let them close to that side when we were with them.

This was an incredible place. Very clean and comfortable, we had room 11 on the top floor with the private soaker tub. Absolutely amazing view of the whole town, Bay, and ocean. We were gobsmacked when we arrived. We loved the pool and spent a lot of time there. When we were there we almost always had the pool to ourselves and the other guests were always quiet and chill. Very comfy place. At night the view of the lights of town is just gorgeous. We did a night swim almost every night and the pool makes you feel like you're floating over the town. Watching the sunrise every morning was amazing as well. Very comfy beds. Great a/c. WiFi was good in half the room, wouldn't work in our bedroom. Tv was great when we needed it. Really lovely place.

Stayed in April 2024

All good - big set of steps up and down to town - not for everyone. Handy mini bus comes often for easy transport. No bar or on site restaurant but I did not go hungry or thirsty!

Nice views of the bay from hilltop location! Quiet location - fun walk to town! Family restaurant near by - Bodega too!

Stayed in March 2024

Need more cooking utensils! more pots for cooking a light meal!! Need to upgrade cutlery, very cheap! Staff was helpful to my requests, but I also went out & purchased a couple of items &.left behind. Could have used a small packs of toiletries!!!

Beautiful view from balcony, nice size pool, great for people like me that don't swim,not too deep! Rooms were large & comfortable. House staff was great, asked for hairdryer & they brought it asap!

Stayed in April 2024

Lots of stairs

STAFF, view

Stayed in March 2024

STAFF, view

Stayed in March 2024

The pool is clean except there are some hair on the water surface. No system to catch the water surface dirt.

Very Clean. Well maintained.

Stayed in April 2024

The room was wonderful. Staff was more then great ! Look forward to coming back again !

Stayed in March 2024

Did not like all the stairs but knew about them ahead of time, so was prepared. My knees were not cooperating so only my fault.

Loved the views, the quietness, the friendly staff and other guests.

Stayed in March 2024

There is no restaurant.

Excellent location, friendly service, great rooms and whirlpool.

Stayed in March 2024

Not much we didn’t like, the drying rack in kitchen should be replaced, the shower drain should be checked, didn’t drain well, kitchen tap was dripping!

We were a bit apprehensive when we booked as many of the booking sites rated it as 2 or 3, we were pleasantly surprised how clean our unit was, the view is fantastic and the staff were super friendly and helpful. We often had the pool to ourselves. They provided water for the stand. Great spot but lots of stairs for those with mobility issues.

Stayed in March 2024

No decent restaurant

The view

Stayed in March 2024

Need elevator, upgrade pool, nobody at front desk Upgrade the AC

The view very good, bed, size room

Stayed in March 2024

view, cold tub

Stayed in March 2024

Those darn stairs

Great view….quiet

Stayed in February 2024

Beautiful view and fantastic staff

Stayed in February 2024

Well, the driveway and the stairs were steep and difficult, but the climb is what made for incredible views, so not all bad.

View was outstanding! Staff was very friendly and accommodating. We felt very safe as Mario was on duty overnight.

Stayed in February 2024

See above.

kitchen accessories such as proper cutlery, glasses, etc. could be improved. We had to buy glasses to supplement as an example. More pool chair loungers needed.

Stayed in February 2024

Pool was drained and out of order for cleaning 2-3 days. Not heated so cool when refilled. Combos quit at 7:00 pm so missed the early evening activity and walking at Principle Beach. Can’t walk up hill to get there at night, too dark and secluded. During day only way up to hotel walking is using 112 step stairway that is quite steep.

Views were great! Staff very kind.

Stayed in February 2024

Having to manage our bags up and down the stairs. No on site restaurants so it’s a cab ride for dining.

The view. The in room drinking water. The staff and the pool. We especially enjoyed the jungle viewing behind the hotel.

Stayed in January 2024

The bed was harder than I like. Would have been better to know needed to bring all food supplies.

Hotel on hill provided great views. Room was big. Had a full kitchen but no food supplies, coffee, etc.

Stayed in December 2023

The showers were a little cold

the view was awesome

Stayed in January 2024

Roosters in a distance wake you up every morning.

Beautiful sunrise and view from every suite.

Stayed in January 2024

wE HAVE VISITED zIHUA MANY TIMES OVER THE LAST TWENTY YEARS. vILLAS EL mORRO IS BY A LARGE MARGIN OUR FAVORITE HOTEL.

Stayed in January 2024

We were very happy with our stay. Breakfast or a bar on sight would have been nice.

We enjoyed the private jacuzzi and view so much. Comfortable beds and towels were nice. Fresh water dispenser was nice to have and restocked often. We had no problem with the 4 flights of stairs to our room (plus the climb from the road). Might not work for some.

Stayed in January 2024