Confusion on not having a reservation from booking.com. it was quickly corrected but created unnecessary stress for us to prove that we actually had a reservation. Next time we will book directly with hotel.

Palapa Restaurant and Staff.

Stayed in December 2023

The huevos rancheros were very good. I think this place is clearly the best in San Carlos. It was an oasis of order in the midst of chaos.

Stayed in April 2023

rooms are dark (few windows), weak shower pressure, and useless TV. Location was okay for us as we had our own car, but could be more challenging for those without their own transportation if you want to go anywhere.

location is great for water activities with Mag Bay Whales for sport fishing, whale watching, or marlin safaris, but otherwise on the edge of town. We stayed here as we had booked a marlin snorkeling safari which was amazing. The room has AC, comfy bed and a hot (low water pressure) shower. It's clean and covers the basics. The attached restaurant has good, but expensive food.

Stayed in November 2022

Had to move to another hotel without prior notice, but the Villas Don Pepe turned out great and we were still able to get complimentary breakfast at Hotel Isabela.

When we arrived at Hotel Isabela we were told that the water was out so our accommodations would be at the Villas Don Pepe Jr. down the street. Don Pepe turned out to be great, large room with air conditioning, separate kitchen and dining area with fridge, microwave and coffee pot. The grounds were neat, clean and secure, and the owners, Pepe and Yolanda were very welcoming and attentive.

Stayed in October 2022

nice place, good value for puerto San Carlos though expensive for Mexico! we went on the whale watching with Magdalena bay whales who work out of this place and it was great!

Stayed in February 2022

perfect place to stay in such a small town to see the whales. the staff is friendly and the restaurant is great.

Stayed in January 2022

Breakfast was delicious. We stayed at this hotel in order to go whale watching. Had a good nights sleep, and a wonderful breakfast before our tour. Hotel transported us to the location and picked up back up. Even allowed a late checkout. Thank you Hotel Isabele.

Stayed in January 2022

Nothing...

The staff was so friendly and accomodating! I had to leave early and they had burritos ready for me and coffee (included in the price). The food was great- real authentic Mexican food at a great value. The room was super clean. I loved how close it was the port to head off to see the Marlins and sardine run!

Stayed in November 2021

After driving 5 hours to arrive at this hotel at dusk, the owner told us that the room we had reserved one week earlier (and Booking.com had confirmed was reserved and available), was in fact unavailable to us!

Breakfast was advertised as being included with our room: however, after the owner informed us that the room we had reserved (and they had confirmed) was no longer available, we had to haggle with her to ensure we received breakfast despite our having to stay at another subpar "sister" establishment located several blocks away. We've never had this happen when using booking.com before. Very disappointing!

Stayed in January 2024

nothing

location

Stayed in January 2024

nothing

clean, comfortable, good value.

Stayed in January 2024

Replace that worn-out sign!

I didn't expect much in a remote fishing village and when we pulled up to the worn-out sign I felt that my suspicions were confirmed that this accommodation would be really basic. (NOTE TO OWNER -- REPLACE THE SIGN!) When we went in I was blown away that the premises were almost posh. Marble / tile / fluffy towels / fun decor / etc./ etc.. Excellent food in restaurant and they asked when we wanted to be served our (free) breakfasts -- even though they had to start early to serve us at 6 a.m.. Nice staff and very secure parking while we were away for a camping excursion on the bay. (They're associated with Magdalena Bay Whales operation, which I also highly recommend.) We had a few items that we wanted to keep cold for our return and they happily refrigerated them for us.

Stayed in December 2023

Great staff, clean and very accommodating

Stayed in December 2023

parking wasn’t available until the evening and the restaurant wasn’t open even though we confirmed breakfast at 7, but no one was around

the staff was very nice and accommodating . pet friendly was a bonus

Stayed in April 2023

The place was really run down for the amount that we paid. The room had a king and single bed and too much big furniture for the space. the bathroom needs a real update and reno. I am Canadian . I did not like that the menu was in USD which was actually higher than the official rate. When in Mexico I would appreciate paying in Pesos.

the location was ok I guess . It is a small town so you can not be too far away from anything,

Stayed in December 2022

Not much to do in the remote village. Whale watching in the bay only from mid January till Mid April.

The restaurant has a great lady cook. The best camarones we had in Baja. Chevice of chocolates, the huge and delicious clams harvested in the beach in front, are worth the trip.

Stayed in December 2022

The location is a little far from any food or shops

The food was out of this world. The room was massive with 2 huge king beds that were super comfy

Stayed in June 2022

The restaurant is right there. 1st class chef! Whale tours right there as well.

Stayed in March 2022

dark room, the decoration and the bath

the staff was friendly although the food was a bit expensive.

Stayed in March 2022

Location was a bit hard to find.

Breakfast was super. Very kind and friendly staff. Went out of their way to make me feel at home.

Stayed in December 2021

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in May 2022

There are no comments available for this review

Stayed in March 2022

There are no comments available for this review

Stayed in March 2022