Mz 2 Lote 14 Residencial Arrocito, 70989 Santa Cruz Huatulco, Mexico
Based on 12 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
8.7
Staff
8.9
Value for money
8.4
Free WiFi
5.8
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Showing 1 – 12
Reviewed: 21 April 2024
Jon
MexicoThe closest beach (Arrocito) was very full and not that nice. For everything else we needed a car. Still, we would recommend the place for families.
The apartment is beautiful, spacious, breezy and well equipped, and has incredible views. The staff were very helpful. The cleaning staff made amazing little animal shapes out of the towels, which the kids loved. The pool is very nice. It was easy to park just outside and the reception helped us to book taxis whenever needed. At night, Carlos was there to open the door. The Bays of Huatulco are amazing and really worth visiting.
Stayed in April 2024
Reviewed: 5 January 2024
Ignacio
SpainEquipment was scarce and insufficient. Expensive for what it is, although it is probably due to the special dates (around New Year's eve).
Very nice staff, always trying to help. Nice size of appartments. Nice swimming pool. Comfortable beds. Good condition in general. Towels provided for pool and beach. Convenient parking.
Stayed in January 2024
Reviewed: 28 December 2023
Tanya
CanadaThe location, the staff, the amenities.
Stayed in December 2023
Reviewed: 13 October 2023
Luna
United StatesReally hot in the living room, dining room and kitchen area
Beautiful view
Stayed in October 2023
Reviewed: 24 January 2023
Sandy
Canadafurnishings are basic and not that comfortable . bed is fine. kitchen equipment is basic . wifi access is sketchy
location, we’ll maintained, friendly staff and clients
Stayed in January 2023
Reviewed: 30 April 2021
Candace
United Statesvery poor internet and lacking an air conditioner in the living areas. it was uncomfortable in the living areas each afternoon and evening.
Majestic sea views, excellent staff, spacious villa with good beds.
Stayed in April 2021
Reviewed: 13 December 2023
Cristina
MexicoIt’s really hot, they don’t mention that the ac is only in the bedrooms so I was always sweating on the living room, we rented the master house and never imagined that it will not have any ACs at all.
The views, the pool and the garden, everything clean and with maintenance.
Stayed in December 2023
Reviewed: 27 December 2022
Elizabeth
United StatesDuring our first hours there we open one of the windows to let air come in, and within minutes the receptionist knocked on the door and ley herself in. My husband was downstairs and I came downstairs and told the lady to please not enter with out us opening the door. She said to close the window and if we were not the to turn off the ac in the rooms, she was rude, and after half an hour we noticed the ac on one of the bedrooms wasn’t working and she said why didn’t we report it when we got there. I told her we just got there 30 minutes before, and that her job was to check everything was working before guests got there. Her attitude was really annoying and not professional. There’s only ac in the bedrooms but not downstairs I was expecting a little bit more, the pool is small and not clean.
I liked that it was a villa and we needed three rooms since we traveled with our two children. It was clean,
Stayed in November 2022
Reviewed: 2 August 2022
Maria
United StatesThere are no comments available for this review
Stayed in July 2022
Reviewed: 11 October 2021
John
United StatesThere are no comments available for this review
Stayed in October 2021
Reviewed: 14 May 2022
Anonymous
United StatesThere are no comments available for this review
Stayed in May 2022
Showing 1 – 12
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