574 Pino Suárez, 48399 Puerto Vallarta, Mexico
#4 of 135 hotels in Puerto Vallarta
Guests' ChoiceBased on 147 hotel reviews
9.3Cleanliness
9.5
Comfort
9.7
Location
9.4
Facilities
9.1
Staff
9.6
Value for money
9.2
Free WiFi
9.4
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End of dialog contentReviewed: 18 May 2024
Jean-claude
CanadaPeople above were abit noisy with there dog but just a minor annoyance.
Second time here. Enjoy the accomodations and proximity to all the action of the romantic zone.
Stayed in April 2024
Reviewed: 9 May 2024
Troy
United StatesGreat location, staff were great. Cozy locale within minutes of the beach. Felt well taken care of by staff. On the day I was leaving owernship stated they were planning on starting continental breakfast. A nice treat to a solid location.
Stayed in May 2024
Reviewed: 6 March 2024
Deborah
United StatesMassage was wonderful.
Stayed in March 2024
Reviewed: 15 February 2024
Anne
CanadaLoved it all, missed housekeeping one day, but we were in and out.
Great area, central and easy access to the beach, great restaurants and all the glitz and glam of the romantic district. Bright, uplifting decor.
Stayed in February 2024
Reviewed: 7 February 2024
Joseph
United StatesCan't really think of anything that didn't meet or exceed our expectations.
ZonaZ was an unexpected gem. The room was clean, comfortable, and had everything we needed. The pool area was adorable and a nice place to take a dip in the afternoon to cool down. The location was incredible, only 3 blocks from the beach, on the same street as several great restaurants, and there was quick and easy access to the big gay bar area. The only folks I'd warn off are those with mobility issues because it is at the top of a hill.
Stayed in February 2024
Reviewed: 28 January 2024
Robert
CanadaSandwiched in between two loud high rise condos creates noise until after 12 midnight Poor water pressure
Perfect location for everything in Romantic Zone
Stayed in January 2024
Reviewed: 3 January 2024
Justin
United StatesFantastic boutique property right in the heart of the Romantic Zone. The owners and staff are very accommodating and go above to ensure you have a great visit. As a frequent traveler, the room was perfect: cold AC, hot shower, fast WiFi and a quiet neighborhood. Such a lovely hotel!
Stayed in December 2023
Reviewed: 16 December 2023
Alicia
CanadaThe pool was a nice addition for a day or two but not something we used every day. The balcony door didn’t lock right away, but maintenance fixed it as soon as we asked. It did lock behind us so you’ll want to test it out before locking yourself out of your room!
The location was perfect! It is just a few blocks from excellent restaurants, the beach, shopping, and night life. It is in a nice quiet area that was safe and well maintained. The room was clean, the bed was large and comfy, and the bathroom had a nice shower with warm water. The little balcony was great to spend the morning with a coffee from the coffee shop around the corner.
Stayed in December 2023
Reviewed: 12 December 2023
Chan
United StatesThe room, the staff, quiet but cold ac, curtains and blinders, hot water
Stayed in December 2023
Reviewed: 10 December 2023
Heinrich
CanadaLocation
Stayed in December 2023
Reviewed: 30 November 2023
Paul
United StatesThe archways in the stairwell. Banged/scraped the top of my head going down the stairs.
The coziness
Stayed in November 2023
Reviewed: 9 November 2023
Cathie
United StatesNothing it was great
Location was the best walking distance to great restaurants and activities. The hotel was very clean and staff was excellent. Very friendly and accommodating. We felt very secure and comfortable.
Stayed in November 2023
Reviewed: 2 November 2023
Carole
United StatesComfortable space with kichenette. Punch code instead of swipe key was easier. Loved our balcony by the pool.
Stayed in November 2023
Reviewed: 26 October 2023
Elizabeth
United StatesThe door opened with a code rather than a key and we didn’t feel confident that it was secure as it was a very obvious number that seemed not to change between bookings, and there was no safe in the room. It made us nervous but ultimately was fine.
Plenty of space, quiet, comfortable
Stayed in September 2023
Reviewed: 20 October 2023
Luciano
United StatesThe hotel is well located, within walking distance from the commercial streets at Puerto Vallarta. The room was very well organized, in a smart way, well decorated and equipped, clean and quiet. We were very well looked after by the staff. Clearly the hotel has excellent management.
Stayed in October 2023
Reviewed: 17 October 2023
Jean-claude
CanadaGreat location in the romantic zone. The staff was suberb. The room was clean and comfortable.
Stayed in October 2023
Reviewed: 10 October 2023
Elizabeth
United StatesNothing! It was great
We loved the location - 5 minutes to the beach, to the restaurants and shops. The beds were so comfortable, and the rooms very quiet!
Stayed in October 2023
Reviewed: 25 September 2023
Christopher
United StatesNothing, it was very good.
The location was great. Easy to get around town. Staff was very nice. We had an amazing massage.
Stayed in September 2023
Reviewed: 13 September 2023
Michael
United StatesI liked the property, but either the vet clinic next door or neighboring hotels had dogs that would sometimes bark loudly at night, especially during the storms. Only happened a few nights however and overall it was a pleasant stay.
It was a beautiful property on the hill above the beach. Very close to pharmacies, convenience stores, restaurants, and the beach. The owner showed me around the immediate area of the hotel and helped me understand which way everything was.
Stayed in September 2023
Reviewed: 12 September 2023
Roland
United StatesThe hike back from the restaurants and bars. The owner - someone blocked my door and loud outside so when I checked, a lot of luggages outside my door. So I asked the guy why is he blocking the door. He answered - we own the hotel. Sounded like he can block the doors and be loud because he owns the hotel. I would probably rate it higher if not for him. Instead of saying we’ll remove it right away, he basically says I can’t do anything coz he owns the place.
Staff. Easy checkin. Complete.
Stayed in September 2023
Reviewed: 6 September 2023
Kathey
New ZealandIt had a kitchen, very nice to make your own breakfast/food. It was clean and tidy. Very good location. Pool was nice. Dogs barking often next door was the only negative.
Stayed in September 2023
Reviewed: 29 August 2023
Alyeska
United StatesThe staff were super kind and helpful. The attention to detail from the murals to the personality of each room was impressive.
Stayed in July 2023
Reviewed: 19 August 2023
Courtney
United StatesHidden in the trees. Comfortable room.
Stayed in July 2023
Reviewed: 7 July 2023
Kimberly
CanadaEverything was perfect I love this place
Stayed in April 2023
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