The location. There are 2 locations for 1969 Business Suites which came to my surprise as I had thought that I booked the one in Ipoh Garden. I went there directly and was redirected to the other one which is in another end of Ipoh; whereby the surrounding was not as happening as the Ipoh Garden (quite an impressive one to me) Booking and the hotel owner should make these 2 accommodation clearly separated when it appears o our search so that we would not be caught off guard. Disappointed with this aspect of the booking.

The staff was courteous and ever friendly. Answered all query with smile

Stayed in April 2024

-

Comfort

Stayed in April 2024

None

Very clean

Stayed in February 2024

Nothing

The jacuzzi and the room

Stayed in March 2024

Room is rather small.

Located in quiet area. Easy access to town.

Stayed in March 2024

Shower Bath

Yes Definitely.

Stayed in March 2024

1) breakfast less choice of food 2) breakfast is lack of tableware 3) breakfast is not good 4) room size is small 5) no free parking

1) room is comfortable, nice & clean

Stayed in February 2024

The blanket is too small. Lamp shades are dusty.

Comfy bed and pillows, spacious room, bathtub and two sinks, tea table and sofa. Free high tea.

Stayed in March 2024

Small rooms designed for sleeping not for day time activity. Laptop work was done elsewhere pic attached. Gym is a priority and found no aircon all open air.

2nd stay here rooms small with comfy beds. There is a shopping mall close by for restaurants and cafes. For trips Grab taxi or excursions are available. Hotel has some healthy restaurants one in the same complex called Fig House you can check it out.

Stayed in March 2024

All the staffs i met very attentive, friendly & helpful. Breakfast was so so. Not bad for the price. The AC not that cold even the temp at 16C. We had to use ceiling fan. There were no mirror provided in the room so we had to go to bathroom for makeup n dressing up. It's troublesome plus the lighting in the bathroom a bit dim n hard for me to tell if i put enough makeup. Other than that, all great. I ordered in room service menu, pasta, fries n coffee. It was tasty. Overall i had great stay here

Stayed in March 2024

The biget in the toilet was broken and the room abit dusty. All the towels were worn out, used total 5 and all of them kinda old towels.

The breakfast was fairly good and good location

Stayed in February 2024

Breakfast service could be improved much more better. Breakfast starts at 7:30am to 1030am, imagine at 9am the food only left very few, and it takes forever for them to refill. When you ask, they will keep on saying please wait for a while…… When they refill, the portion only for 1-2 persons…

We booked for 2 duplex room for business suites … starting from the check in, the process is smooth and the receptionist staffs were very friendly, polite and helpful. The elevator takes us to first floor where we were impressed by the decoration and design along the way to our room, we felt like we were inside the palace. The room was very beautiful, from the kitchen to the living room, bedrooms and bathroom. Everything that was inside the room left us speechless. The receptionist also accommodating our request for late check out and we felt very grateful for that. Also you’re entitled for complimentary high tea at their japanese cafe upon checked in. We had a buffet breakfast at their another restaurant, Cawanmu. The food tasted good but the portion is inadequate .

Stayed in February 2024

Can increase variety in buffet breakfast.

Friendly staff.

Stayed in February 2024

The room, wauuuu...clean, comfortable and spacious...the breakfast....variety and fantastic...the staff...so helpful, excellent...the wifi also great. Will repeat & recommend to others.

Stayed in February 2024

Far from the center

Polite n friendly staff

Stayed in February 2024

Cleaning can be improve

Design

Stayed in February 2024

NO WINDOWS

STAFF

Stayed in January 2024

They were slow in replenishing the food for breakfast. We had to ask them to replenish the food and had to wait for 25 mins.

Stayed in December 2023

Service, staff & environment of hotel wonderfull

Stayed in December 2023

Nothing much except for leaky steam irons.

Service was top notch. Better than some 5 star hotels, even. Really friendly staff. They even have breakfast buffet spreads with surprised us. The rain shower head was great.

Stayed in January 2024

Was not been notify on the location of the room that was booked. We came from outside Perak and been told by the check in staff, that the hotel have 2 branch one in ipoh town and one in tmn botani.

Breakfast is good . Many choices. Room very comfortable. Staff very friendy , helpfull and polite.

Stayed in January 2024

NA

Its very lovely

Stayed in January 2024

Great place to stay, the ambience is nice and the staffs are all very friendly and helpful. Good job on that!

Stayed in December 2023

There was a lot of dust in the hidden spots like behind the flat screen in the bedroom. The restaurants are ok, but the breakfast was very poor (no bread at all) and very slow to refill the food...and the rice was the same i ate for dinner (biryani rice)

The room was comfortable and the staff was cordial and helpful.

Stayed in December 2023