Clean but outdated. nice restaurant om the street and close to local supermarket.

Stayed in February 2024

The WiFi is very hit and miss - not an issue for us, but worth considering. The rooms and corridors smelt quite badly of stale smoke.

It was comfortable enough. We stayed for two nights and it suited our needs.

Stayed in September 2023

Very nice room with a nice bathroom. Clean and comfortable with very friendly and helpful staff.

Stayed in September 2023

Tv not functioning. Have three lamp not functioning. Need to do maintainance.

Spacious room..clean toilet..toilet also quite big..value for money..

Stayed in July 2023

Certain rooms (end of corridor on 2nd floor) can hear a pump or something similar. Whirs loudly for 30 seconds before making a loud thunk, stops for 2 seconds, then goes again. All. The. Time. Can definitely affect sleep.

Comfortable and clean. Warm shower with good pressure. Laundry service nearby, and shops across the road.

Stayed in July 2023

Smell of cigarettes in my room , although smell largely gone once you switch on the air con Room a bit small and dodgy deco but given the room rate not much to complain about

Quiet and safe looking neighbourhood. Slightly away from main part of town but not a problem if you have car or take a grab taxi

Stayed in July 2023

There are 4 pillows , but is soft pillows. I asked the staff for an additional pillow. Thank you they give..

All good. Water pressure huh.. lajuuu.. Facilities good. I believe just the hotel business is not really good because the location is not really convenient. Keep it up and maintain your business. .

Stayed in June 2023

Toilet wall & sink not clean.. Clogged shower drain

Stayed in May 2023

Hope more room choices.... N if have small fridge more better more convenient

Easy access n quiet clean room

Stayed in March 2023

This hotel is not in the main area of the town so if you like peace and quiet, this is the place for you. Telltale sign of smoke smell was in the room however it will dissipate once you on the air-conditioning. The hotel should also invest in clearing up the drainage system to avoid sometime present unpleasant smell in the bathroom.

The staff!! we arrived early before the check in time, and the receptionist check me in earlier without complaints. She was outstandingly helpful and made my experience so much better.

Stayed in January 2023

Slightly off-center from Sandakan (10mins with a taxi)

Good value for money

Stayed in October 2022

Room was a litrl dirty when arrived.

Nice place away from the main busy area (so quieter). Good value for money.

Stayed in September 2022

Location to eat is quite distance. A night need to walk in dark road to dinner unsafe. So other option use grab

Comfy room and the hotel nice

Stayed in September 2022

nope

the privacy

Stayed in June 2022

Nothing

Excellent

Stayed in April 2022

I dont like the door key..something it so hard to open the door if there urgent thing..hope future make it more advance like using card lock.

I like the room..😀😀it super clean and super comfy..

Stayed in March 2022

the staff didnt send the iron we request

no breakfast..comfortable bed

Stayed in March 2022

the staff didnt deliver the iron i request

no breakfast

Stayed in March 2022

Limited facilities, location far from shop

Parking, room clean

Stayed in December 2021

Quiet location

Stayed in December 2021

not good smell from the toilet hole...

all staff are friendly...

Stayed in November 2021

Ok

Ok

Stayed in October 2021

1. Aircond - Not cold enough even though it was set to 16 degrees celsius. 2. Security Policy - Security policy that was not communicated well. Apparently we have to renew our card once a day to have access to our room. This was quite new to me. 3. Only 1 tv channel working. 4. Internet WIFI was pretty unstable and slow at times. Auto disconnect and needed to log in which was quite annoying. 5. No mini fridge.

1. Location - Location was quite okay with few minutes of driving to the city centre. 2. Parking - Parking was free, don't need any parking coupon or reservation. Also glad there's security to look after the car outside. 3. Room ameneties - It has the very basic (tea, coffee, kettle, hair dyryer, towels, wifi, liquid shampoo and liquid soap, tv, bottled water) that you really need the most. 4. Customer service - Granted extra pillow when requested. Also very responsive when in need of something compared to some other hotels that I had been. 5. Shower was great. 6. Clean.

Stayed in November 2021

- The receptionist . Not. friendly. At. All. - I asked for the iron & iron board at 8pm (night) they said will sent it right away but we waited for a looooong time , keep calling and they always gave same excuses then they said will call if the iron available. and yah We waited till the next morning okkk!! . bcz of that small matters, my plan for the whole morning were canceled due to i havent iron my hijabbbb !! we only got the iron at 11am the next morning and its bcs my husb go to the reception himself and ask for it againnnn n againn ughh.

Everythings great. The room, worth the price. Second time here. And definitely will come again hehehe

Stayed in October 2021