Jalan Undan, 88450 Kota Kinabalu, Malaysia
#40 of 156 hotels in Kota Kinabalu
Guests' ChoiceBased on 311 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
8.6
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Jaklin
MalaysiaThe room is clean and spacious. I will definitely stay here again if I have work around the area.
Stayed in April 2024
Reviewed: 18 April 2024
Andri
United Arab EmiratesThe furnishing bit old, require to be upgraded / renovation and The breakdast was good but need more variations.
Great location for transit traveler. Quite and peaceful environment. The hotel could be access by free shuttle bus or airport shuttle between terminal/airport shuttle, the hotel room with runway view, nice and kind staff.
Stayed in April 2024
Reviewed: 30 March 2024
Virgilio
MalaysiaThe toilet is very near to the door
We booked family room. The room was spacious but the toilet & bathroom is quite small. There's only 1 window in the room. Overall, we're satisfied.
Stayed in March 2024
Reviewed: 27 March 2024
Grace
MalaysiaOverall everything is good.
Stayed in March 2024
Reviewed: 18 March 2024
Emyazerawati
Malaysiaso clean and very comfortable.
Stayed in January 2024
Reviewed: 14 March 2024
Alliun
MalaysiaFeels like home
Stayed in March 2024
Reviewed: 4 March 2024
Debbie
MalaysiaThe aircond not to cold.
Stayed in March 2024
Reviewed: 25 February 2024
Venirika
MalaysiaI thinks they need to check the water filter, Theres a problem with the filter..
cleannnn☺️
Stayed in February 2024
Reviewed: 16 February 2024
Karen
South AfricaThe noise from other guests.
The rooms were exceptionally clean. Housekeeping cleaned the room every day and it was the cleanest bathroom we'd experienced in Sabah. We also had access to free water our entire stay.
Stayed in February 2024
Reviewed: 18 January 2024
Nasu
Brunei Darussalamthe location was far from city and why not to provide laundry in the opposite building
very happy with the cleanliness, facilities but location was not suitable... far from city
Stayed in December 2023
Reviewed: 4 January 2024
Rashidahr95
MalaysiaOnly a bit far from the city and didn't have any view outside the apartment .
The spacious room and bed for even 5 adult inside.
Stayed in December 2023
Reviewed: 28 December 2023
Muhammad
Brunei DarussalamI wish the staff can be convenient upon our arrival as i had arrived much earlier then what i expected but the staff insisted that i can only checked in accordingly to what i had informed earlier as per our conversation through email. The rest was ok. Definitely would come again in future.😁
It was very spacious, clean and equipped with kitchen amenities that you can use. The location was strategic where you can easily look for food. If you wish to stay a bit far from city, go here. 😁
Stayed in December 2023
Reviewed: 28 December 2023
Ang
MalaysiaIf there’s fridge available, it would be better.
There’s free parking and water dispenser is available. The room is clean as well.
Stayed in December 2023
Reviewed: 27 December 2023
Amalt
Brunei DarussalamIf you guys provide the small refrigerator.much better.so our drinks n chocolate will be cold and froze
I like that when we actually arrive early than the check in time bcause i actually forgot the check in time and the staff work on our room immediately even we said that we will wait and the staff let us check in early..im so grateful for that after a long drive.
Stayed in December 2023
Reviewed: 26 December 2023
Brodicea
MalaysiaThe room lighting could be a little brighter. It is a little too dim and hard to see when unpacking. Other than that, it is perfect.
Super clean hotel, very good water (hot and cold) dispenser machines, parking area also clean and neatly arranged.
Stayed in December 2023
Reviewed: 19 December 2023
Gronicha
Malaysialove the room and their apartment. Friendly and helpful staffs. Enjoy my stay at Sabah. Will come again
Stayed in December 2023
Reviewed: 17 December 2023
Alice
Malaysiainsufficient access card for 2-person stay non-adjustable shower head
pleasant room with all the basic facilities provided with free water dispenser (with hot and cold water) Friendly staff with good services
Stayed in December 2023
Reviewed: 17 December 2023
Gurashwita
Malaysia•No breakfast provided •Hot kettle not functioning •No elevator for senior adults •Rooms are not sound proof (3/5)
•Friendly staff •Cleanliness •Daily housekeeping chores •Room size is big •Strategic location •Huge property •Parking availability
Stayed in December 2023
Reviewed: 26 November 2023
Liau
MalaysiaSound proofing is poor. Bed quite hard. Pillow too thin, which isn't an actual pillow, very not comfy. Only one pillow for each person, extra pay for extra pillow. Just don't know why got ants in the toilet. For first time I found that Walk-in price is cheaper than reserve online, sad.
Hotel is easy to find with ample of parking. Spacious room & strong wifi. Water dispenser at lobby, can refill water & hot water too. Hot shower is great. Air conditioner cold enough, the room is not.
Stayed in November 2023
Reviewed: 8 October 2023
Sonya
United KingdomWe liked everything
This is a great transit hotel just over the road from the Inanam bus stop - 2 minutes walk. It feels high end, the rooms are clean, big and comfortable. Air conditioning works really well, TV, tea and coffee, hot and cold water from a water dispenser in the hallway. Nice big shower, toiletries provided, very spacious lobby areas, staff were really welcoming and friendly. There are loads of shops, restaurants and a couple of ATMs close by.
Stayed in October 2023
Reviewed: 5 September 2023
Muqri
Malaysiathe room n the toilet is spacious.
Stayed in September 2023
Reviewed: 30 August 2023
Syahira
MalaysiaLittle to no soundproof. Should’ve provide a lift just in case got OKU customer
The property is so huge with a very pleasing interior design
Stayed in August 2023
Reviewed: 16 August 2023
Johnny
MalaysiaRequest knvoice from booking.com channel, received it within a hour from WhatsApp, responsive !
Stayed in August 2023
Reviewed: 10 August 2023
Habeeb
MalaysiaNothing
Ok
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content