Lot 28, Second Floor, Block D, Asia City Between Hilton and Cititel Hotel, 88000 Kota Kinabalu, Malaysia
#3 of 155 hotels in Kota Kinabalu
Guests' ChoiceBased on 290 hotel reviews
9.5Cleanliness
9.7
Comfort
9.6
Location
9.3
Facilities
9.6
Staff
9.8
Value for money
9.7
Free WiFi
9.3
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End of dialog contentReviewed: 1 February 2023
Erendira
Finland----
The team is incredible kind and helpful. They go above and beyond to make sure you enjoy your stay😊. They also gave us super helpful tips to enjoy Kotah Kinabalu 🌴🌊🐚☀️ Location is great, less than 2 blocks away from the bridge that takes you directly to the KK waterfront 🥂🌅
Stayed in January 2023
Reviewed: 6 January 2023
Nur
MalaysiaUnpleasant smell of the toilet.
The room design was so great ❤
Stayed in January 2023
Reviewed: 3 January 2023
Gladys
IndonesiaTransparent shower can be a bit awkward if you're travelling with friends. Also, there's a short walk up several flights of stairs, which can be a problem for people with disabilities or those carrying lots of luggage.
Clean beyond expectations, and amazingly helpful and communicative staff. Easy to find as long as you read the directions provided. Location is great, within walking distance to many mini markets, food stalls, and great restaurants. The owners and staff clearly put a lot of thought into this place. Beyond the basic amenities, they also provided a hairdryer with various attachments (including a diffuser!), and a scale to weight your luggage, which was very useful for us. Would definitely recommend A Residence to any friends and family planning to visit Kota Kinabalu.
Stayed in December 2022
Reviewed: 2 January 2023
Azlina
MalaysiaThe room is so beautiful, cozy and spacious. Small fridge, kettle, toiletaries, hair dryer etc all provided in the room. Located in the city center near to Pasar Philippines (walking distance). The host is very friendly and accommodating, I have no complaints whatsoever. Totally satisfied.
Stayed in January 2023
Reviewed: 25 December 2022
Shukri
Brunei DarussalamThrough no fault of their own, every perk has its downsides. Being in a good location means noise at night, from the pub downstairs. Could hear the bass. The stairs going up could use a little mopping and cleaning. One of the handles bedside table had it falling off.
Location was good. Convenience stores, restaurants, cafes and eating places nearby. Parking provided. Room was great, clean. The admin was attentive. Made sure all was good. For the price and value was really outstanding
Stayed in December 2022
Reviewed: 20 December 2022
Norhazwani
MalaysiaNo dislike. You guys should feel it.
We were mesmerizing by the beautiful room, and it was high above our expectation and the staff service was great. You guys should try this hotel.
Stayed in December 2022
Reviewed: 15 December 2022
Ringelmann
GermanyRoom was clean and beautiful. The communication with the staff was also good.
Stayed in December 2022
Reviewed: 15 December 2022
Undding
MalaysiaTop shower not working
Room design abn falilities
Stayed in December 2022
Reviewed: 12 December 2022
Tim
SingaporeThe building is hard to find - however staff send proactively a great plan how to get from the airport to the hotel! very convenient!
Rooms were super clean and well-equipped
Stayed in December 2022
Reviewed: 6 December 2022
Alyssa
Malaysialocation of the place is out of Gaya street and in Asia city (behind Hilton hotel and Cititel express). Dodgy at night but during the day is fine. Careful when going up the staircase (yes, no lift) as it is dark at the first landing.
comfy beds with 4 fluffy pillows. powerful shower and touch switches. chic designs, very modern.
Stayed in December 2022
Reviewed: 2 December 2022
Rusli
MalaysiaI got small room not like review in tiktok hahaha
Nice place to stay, strategic location and budget price
Stayed in November 2022
Reviewed: 30 November 2022
Faez
Malaysiarecommended sngat2 mmng puas hati
recommended sngat2 mmng puas hati
Stayed in November 2022
Reviewed: 28 November 2022
Andales
PhilippinesSomething difficult to find because there is no sign board if you're standing between Cititel Hotel and Hilton Hotel.
A Residence was in a wise location and it' was really cheap and gave the value of your stay. Clean and modern inside. They assist us right away. .
Stayed in November 2022
Reviewed: 23 October 2022
Nur
MalaysiaThe hotel area looks kinda sketchy and we had to go up through the stairs but once we got in our room, it's like a whole different place! The room is really as per shown in the pictures. However, some maintenance needs to be done as the aircond situated on top of our bed may be leaking inside the wall or something and there are also some mold stains behind it which causes our pillows to get really wet underneath but we didn't really mind it as we are only staying for the night so we just switch sides and the comfort of the room compensates for that small issue. Other than that, all good!
The owner and staff is very helpful, extra friendly, gave us prompt reply and accommodated all our requests. The location is great, easy to find and in the middle of everywhere. The room also looks modern, very comfortable and high tech. The room really gave us that 5-star hotel vibe and definitely a "don't judge a book by it's cover" kind of place. Really enjoyed our stay, thank you!
Stayed in October 2022
Reviewed: 22 October 2022
Noorhaineh
MalaysiaThe comfy bed. The interior design. The modern style of the room. The cleanliness was superb. Everything about the room was awesome.
Stayed in October 2022
Reviewed: 19 October 2022
Capt
MalaysiaIt's a hidden gem. Location is cental but later in the night a bit scary. The area also surrounded by pubs and transgender
It's an excellent hotel will 5 star service. The staffs was so very helpful and I totally like this place. I am defiantly coming back. Thats for sure.
Stayed in October 2022
Reviewed: 18 October 2022
Moris
ItalyThe room owner kept send messages to share information (ok) but many times to ask about the stay (too much) as well.
The room is brand new and quite good. Quick response for questions.
Stayed in August 2022
Reviewed: 18 October 2022
Karin
MalaysiaThe surrounding area felt a bit sketchy, with some water pipes burst outside of the property.
Very clean! The inside of the property is really clean and well equipped.
Stayed in October 2022
Reviewed: 12 October 2022
Lauren
United Kingdomnothing!
The apartment was centrally located, spotlessly clean and had everything needed for a brilliant stay.
Stayed in October 2022
Reviewed: 9 October 2022
Dg
MalaysiaThe place is so cozy, staff very helpful, faster solve problems, the room very clean. I love this place, will be stay there again. Thankyou so much for yr great service 🥰🥰🥰
Stayed in October 2022
Reviewed: 3 October 2022
Ching
MalaysiaThe property is new and it is very clean. I had a great stay, it is a nice place.
Stayed in October 2022
Reviewed: 27 September 2022
Hajijie
MalaysiaLocation was okay but prefer getting nice view. . .
I like the way management facilities was provided here. Easy and we talk about privacy this is what you looking for...totally recomended
Stayed in September 2022
Reviewed: 25 September 2022
Vince
MalaysiaJust personal preference, I would prefer hotel to provide a soft & hard pillow so we can try which is suitable to sleep on. (Both are soft ones for me)
The room condition is like totally brand new & the host really put in effort to provide their best in all possible aspects, as someone who travelled often I really appreciated it!
Stayed in September 2022
Reviewed: 24 September 2022
Harizah
MalaysiaNone
Everything. The interior design, the comfy bed, the high tech items, the friendly host :) But bear in mind that the room is suitable for couple or solo traveller bcuz of the transparent shower door (and just a bit exercise cuz it's @ 2nd floor)
Stayed in September 2022
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