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  5. Reviews of ACJ Residence @ Beside Cititel Hotel

Reviews of ACJ Residence @ Beside Cititel Hotel 4 stars

Lot 79, Third Floor, Block I, Asia City Beside Cititel Hotel, 88000 Kota Kinabalu, Malaysia

#2 of 153 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 244 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    9.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 20 April 2024

    8.0
    Nice place
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Not enough shelves, hooks

    WiFi is good Waterpressure good Bedding good New and modern Aircon good

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceeded all expectations.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Communication and the cleanliness.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location scared us a bit when we first came in at night from the airport as there s a chaotic night market downstairs and the building is blended with the local neighborhood.

    Lovely room well kept and well equipped with toiletries coffee and tea packs. Comfy shower and bed. Superb facilities inside the room, and good location walking distance to center of KK

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights

    If I'm being really picky, I had to knock at the apartment next door and ask for them to turn their TV down as it was playing full blast at 11pm and we were up early for a flight the next day. But this is obviously nothing on the property itself, or the owners. Will certainly stay here again if venture back to the area.

    Lovely apartment for a short stay. Clean, comfortable, great facilities, lovely bathroom and the owners were on call whenever you needed them regarding anything whatsoever, really helpful.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    worth the money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    good customer service

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Spotless , clean, cosy and COMFY!!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    That we didn't get to stay longer ☺️

    The room was so so so nice! The whole place was spotless and clean, so nicely decorated and so spacious ! The toilet roll was soft ! After 3 months of travel this has 100% been the comfiest bed yet, could even be the comfiest bed I've ever stayed on in my life 😅😅 The aircon was cool and quiet ! A tv that actually works !! We've not had a single tv that works when you switch it on , anywhere we stayed in Asia ! The facilities are high tech, touch light switches and light up mirrors Very very easy check in too, host has been great on WhatsApp Plenty of Shops and cafes surrounding the location, so good location and a daily food market outside Did I mention the bed was comfy? Really good value for money , thank you

    Stayed in April 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The level...haha need to carry my heavy luggage.....

    The room...interior...

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location was initially a bit off-putting as the neighborhood seemed a bit dingy but after walking around and getting to know it, it was fine and quite lively.

    The room was very modern and clean. Spacious room. A lot of amenities provided and were of great quality.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Very good service from the homestay master,Vinnah.Plenty supply of bottled water. The room was newly furnished with a 100%perfect stay. I won't hesitate to recommend anyone who likes to visit KK in the near future.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Luxurious room facilities at 2 star prices
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights

    You are paying for the room comforts not the additional facilities of a top 4* hotel with all encompassing but that is very reflected in a good for value price

    Lovely marbled floors, comfy bed and great room facilities

    Stayed in March 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and many shops and restaurants are nearby. Very good service and professional host. Easy check in and check out.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Stayed in ACJ residence second time. Another great experience. Stayed in a bigger room this time, which was even better. Everything was clean and top-notch. Thanks.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful stay. This residence is a gem, very clean and very nicely located. A lot of local food nearby. Hosts are just awesome, communication and check-in smooth and easy. Has all the amenities needed and a very comfortable bed. We stayed 2 nights in this place. We liked the place so much that opted for another 3 nights. Recommended.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    good facility and services. room very clean

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Clean and comfy, good location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower had some issues draining, but a minor problem… was otherwise all good

    Comfy and clean

    Stayed in January 2024

  • Reviewed: 13 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Need to use stair.haha😂

    The room,the host was superb!strategic place

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and comfortable.

    Stayed in January 2024

  • Reviewed: 16 December 2023

    10
    Great value for money!
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit noisy outside in the evening but it’s bearable as it’s only until 10-11pm.

    The room is very clean and it’s great value for money. The staff are really helpful and accommodating.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great as always, my 2nd stay there

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Hotel being on the third floor was a bit annoying but the hotel offered to help me with my bags during check in even though it was late at night

    The rooms are very well kept and clean the facilities provided was very good Walking distance to lot of places including restaurants shopping malls jetty ATMs money exchanges and gaya Street market. About a 15 minute drive from the airport

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The admin of this hotel is very nice,when we asked some question via whtsap they wil replied very fast,even the question is not about the hotel room..

    Stayed in December 2023

  • Reviewed: 24 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just perfect

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    All's good!

    Comfortable and cozy place with all the necessities (comb, vanity kit, hairdryer etc)

    Stayed in November 2023

  • Reviewed: 18 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift far from parking area

    The room is clean, luxurious & the staff are friendly

    Stayed in November 2023

Showing 1 – 25

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