Breakfast was both expensive and below par (for a 4 star hotel). The buffet was limited in range, and the few options available were either not fresh, or just plain bad.

Great location, clean and well designed room.

Stayed in May 2024

Clean, nice professional staff.

Stayed in April 2024

-

The staffs are really helpful and friendly. The hotel has an instagramable place

Stayed in May 2024

Signage to reach the check in lobby needs to be more prominent. While arriving from the LRT link bridge, one need to travel to the ground floor (Hoping the lift is working), then have to ask to realised that one have to use another lift to get to 41st floor (actual lobby). Of course then you have to use another lift to get to the rooms...Lighting in the rooms seems a bit dark (especially in the living room).

Very quiet and private rooms. Great desk for WFH if needed. Bonus is the free coffee and snack bar.

Stayed in April 2024

Way too many lifts to get to the room from the parking lot. Manhole in the room was smelly when using the shower

Nice property

Stayed in April 2024

Good location, fast check in and fast out, clean

Stayed in April 2024

The only inconvenience was having to validate our parking card (Tap n Go) at the hotel reception each time we left

We booked a stay at Alila Bangsar for a couple of days during our week-long trip to Malaysia. The hotel's facilities and location are excellent, and parking is available. Upon arrival, you'll need to park your car and proceed to the reception on the 41st floor. The staff there are welcoming and efficient. Our room was on the 36th floor, offering fantastic views. While the breakfast selection was limited, it was sufficient. The hotel is conveniently connected to the metro for easy commuting. Each floor features a coffee machine and some snacks, like chips and peanuts.

Stayed in April 2024

The hotel breakfast has too little variety. The bread is nice, the curry is nice, but it's not worth RM52. the most inconvenient aspect was the need to change lifts three times just to reach our cozy room.

Surprisingly, the swimming pool was exceptionally clean, and the water was refreshingly cold, which made our swim all the more enjoyable. The hotel's aesthetic is incredibly Instagram-worthy, making every corner a potential photo opportunity.

Stayed in April 2024

A little far from the city, pool wasn’t great

Very nicely decorated

Stayed in April 2024

The pool water was salty Have to pay RM5 for each entry/exit from carpark

Comfortable bed, spacious room Bathroom amenities and water are in glass bottles, not in disposable plastic Good breakfast selection Responsive and friendly staff Coffee machine available at each floor

Stayed in April 2024

The access - the Lobby/reception is located at 41st floor. - if you drive, you have to park your car at M1, then take lift up to G and then from G go to level 41. After that you will take another lift to move to your room that’s located in between 35th-39th floor. Altogether, 4 lift you have to change. - G floor no concierge. If you were dropped off to G floor, expect no one to help you carry your bags/luggage up. Parking - small - for Guest, rm5 per day (must validate at the reception level 41 before you leave every time - otherwise, it’s rm5/hour) - entry with TNG or Bank card only. Other - would be great if each floor has trash bin near the elevator - smoking area at 40th floor near the pool has no lights on at night

- Room is squeaky clean - Ironing facilities, tv - Wifi is great - Free flow coffee, tea and snacks on each floor, in front of the lift (level 35-40) - bridge link to LRT (3-5 mins walk) - near NU Sentral and Little India (20 mins walk) - pool & gym on the same floor

Stayed in April 2024

apart from lack of options for breakfast, everything else was pleasant.

Location, comfort, design and very friendly staff. snack Bar at every floor is lovely.

Stayed in February 2024

The shower room and toilet at the pool side needs some cleaning or renovation. Many areas seems to be moldy. The basin and the faucet seems to be wrongly designed whereby the distance of the basin and faucet seems too close, my hand practically is touching the basic when washing my hands. Parking should be free for guess or only charge once. You shouldn't charge per entry. My room toilet bowl seems to be loosen, please check with your housekeeping and ensure a routine checking.

It is my 2nd time visiting. This round, I choose this hotel because I would like to dine in at Entier with my mom. The room is comfortable and huge for a twin bedroom. The bed is very comfortable and with plenty of rooms even for 4 person. My bed was converted from the sofa bed which surprisingly still comfortable although it was slightly short perhaps was meant for children to sleep. My height is 176cm with my feet slightly out from the bed. The gym and swimming pool is excellent especially the swimming pool with the beautiful and ecstatic view, I spent most of my time at the pool side. The snack bar located at each floor is also my mom and I favourite spot with unlimited refill of coffee and kacang Puteh. Please keep it up, loving all those facilities.

Stayed in April 2024

A little tedious to get to the hotel (3 lift rides if from the LRT). Extremely congested during peak hours if driving. Hotel may be up for renovation/repairs. Some socket points/switches are faulty.

Top notch design, tranquil for a city hotel, highly accessible by the LRT (light rail transit). Amazing hotel if you are here for business, but also for leisure if you are seeking a posh and quiet place within the city.

Stayed in April 2024

The location was about 15 mins (no traffic) from main city centre. The buffet breakfast could be a lot better

The room service food was exceptional. Highly recommend their curry laksa. Comfortable beds and free snacks and drinks at every level

Stayed in March 2024

Maybe the neighbouring area . Also the lifts were a bit slow and changing lifts was a bit cumbersome .

A beautiful property at an unexpected location . Staff was very efficient and polite and made sure our needs were met promptly . Kids enjoyed their pool experience and we had a wonderful stay . Great value for money.

Stayed in March 2024

The gym was a bit sad...treadmills, ellipticals, and a couple of benches with some dumbbells. The pool bar isn't open; you call the front desk and can order from the few options that are offered - only one type of beer and wine for alcoholic drinks.

The hotel itself is very nice, clean, and the staff were helpful. There's a bridge walk that connects the hotel to the metro station across the road, which is super convenient.

Stayed in March 2024

None

The ambience, friendly staffs and the strategic location.

Stayed in January 2024

Breakfast could be A LOT better. Had to pay for a coffee (unless having drip coffee) and felt that shouldn't happen since I already paid for a breakfast cost for each day of stay. Breakfast did not include enough healthy options with lots of unhealthy cereals available.

Room was very spacious, clean and bed is super comfortable. Overall design is nice and room felt stylish yet cosy. Closet could include some drawers though as not everything is hanging. Staff was very friendly and service-oriented.

Stayed in March 2024

n/a

The room is very comfortable

Stayed in March 2024

The rooms are amazing, the interior is outstanding and the bed is the best I had in a hotel.

Stayed in March 2024

Very comfortable stay

Stayed in February 2024

Need to take 3 separate lifts from the carpark to my hotel room.

I love the concept and ambience of the hotel. Staffs are very friendly.

Stayed in January 2024

Lobby location is little bit let us confusion, I think the sign is not clear enough or not obvious, so we can't find the lobby at the first time. We asked the staff of the restaurant on the first floor to help guide us to the location of the lobby.

Great, location is nice and convenint! Breakfast is delicious and have so many options. I like the room setting, is very comfortable and cozy, I can really relax in this hotel : )

Stayed in February 2024