No. 82C, Jalan Trus, 80000 Johor Bahru, Malaysia
#9 of 168 hotels in Johor Bahru
Guests' ChoiceBased on 2337 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.9
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 15 December 2023
Vidhya
SingaporeWell located, easy to walk around
Stayed in December 2023
Reviewed: 13 December 2023
Shaaban
SingaporeNone of the USB points were working as i wanted to charge my phone. Smoke detector was diectly above the bed and the light kept flashing throughout the night.
Staff were friendly. i was upgraded to a junior suite. Staff also managed to find a hp charger because i forgot to bring mine. Room was very clean and comfortable. Buffet breakfast was great l, enjoyed the food.
Stayed in December 2023
Reviewed: 11 December 2023
Teck
SingaporeStill have some paint smell in the room after the repaint work
Love the reception outlook at level 6. Very refreshing!
Stayed in December 2023
Reviewed: 7 December 2023
Dila
SingaporeNothing :)
Clean, spacious room. Very good location!
Stayed in December 2023
Reviewed: 6 December 2023
Shereen
SingaporeNil
The location is good. Opposite the City Square and CIQ so it’s rather convenient. The room is clean and comfortable.
Stayed in December 2023
Reviewed: 4 December 2023
Mazlina
MalaysiaLocation wise it is located at a busy area. The room is clean and good hospitality. Nearby to night market and nice place to walk about.
Stayed in September 2023
Reviewed: 4 December 2023
Redhy
SingaporeMore vegetarian options needed
Variety
Stayed in December 2023
Reviewed: 3 December 2023
Dato’
MalaysiaTV channels limited, sink was blocked, parking was not complimentary
Very comfortable room (bed & pillows very comfy), shower excellent. Wide spread at the breakfast buffet
Stayed in December 2023
Reviewed: 3 December 2023
Ramesh
SingaporePerhaps, can add another 1 more station to the gymnasium. There is ample space.
NA
Stayed in November 2023
Reviewed: 29 November 2023
Karen
SingaporeThe hotel is very clean and the staff are friendly. It is near the shopping malls. The room is big and spacious. My daughter doesn't want to go home after 2 nights.
Stayed in November 2023
Reviewed: 26 November 2023
Amanda
Singaporenot sure how to find our way to the hotel in the beginning due to lack of directions.
location was great and very convenient. the room was generally quite nice and comfortable and clean. only some stains on the table but can be overlooked as everything else was very clean. aircon was cold enough. staff were quite nice based on our minimal interactions.
Stayed in November 2023
Reviewed: 24 November 2023
Sheryl
SingaporeLocation is good and convenient. Toiletries are provided. Staffs are friendly.
Stayed in October 2023
Reviewed: 19 November 2023
Doomi31
FranceBreakfast quality is average, bread serve definitly not at expected level.
Very nice and comfortable hotel. Very friendly staff.
Stayed in November 2023
Reviewed: 17 November 2023
Ho
Singaporepillows very soft, the double adjoining room doors soundproofing was quite bad so we could hear the other room really clearly
staff were all very polite and courteous, and even helped us turn on the lights in the game room at night when we felt like playing pool! clean room and facilities and overall a comfortable experience.
Stayed in August 2023
Reviewed: 16 November 2023
Mohamad
SingaporeLack of parking space. It took us a while to get a carpark.
Hotel location and friendly staff.
Stayed in November 2023
Reviewed: 16 November 2023
Yong
SingaporeNone
Excellent Location
Stayed in November 2023
Reviewed: 14 November 2023
Chughtai
SingaporeNot enough staff which made service at times slow Alcohol only served in the pool bar, which was a tad uncomfortable when it rained. View from bar not particularly pleasant, overlooking carpark
stylish interiors well equipped gym and pool comfortable and well appointed bedrooms polite staff kids room with games, screen etc Amazing global buffet for breakfast
Stayed in November 2023
Reviewed: 14 November 2023
Chai
SingaporePlease improve on your breakfast menu.
breakfast was reasonable... very normal and not outstanding as what i would expect from a 5 star hotel. I went at 9:30am, but most of the food trays already near empty.
Stayed in November 2023
Reviewed: 13 November 2023
Kellie
SingaporeDidn’t provide baby cot despite informing in advance.
Clean and spacious.
Stayed in November 2023
Reviewed: 10 November 2023
Yusof
SingaporeThe awesome respond by the staff
Stayed in November 2023
Reviewed: 10 November 2023
Rj
Singapore1 of the beds is very soft, and it hurts my back.
The room is spacious, and toilet is clean.
Stayed in November 2023
Reviewed: 5 November 2023
Terence
MalaysiaThe water flow from bathroom sink tap was very small. A great turn off as compared to the shower, which was great.
Location was good.
Stayed in November 2023
Reviewed: 3 November 2023
Daryl
SingaporeThe parking system for drivers
Clean and spacious
Stayed in November 2023
Reviewed: 2 November 2023
Monicatan
SingaporeDefinitely can improve on the pillow. They are too soft!
The room is clean, location is good. All the staffs are polite and friendly, Especially the concierge.
Stayed in November 2023
Reviewed: 2 November 2023
Khairi
Singapore- bed was too soft, might want to create options for customers with harder bed requirements
- The room was really clean - Nice room orientation - customer service was top notch
Stayed in October 2023
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