10 Jalan Kiara A2-10-15, Arcoris, Mont Kiara, 50480 Kuala Lumpur, Malaysia
#92 of 497 hotels in Kuala Lumpur
Guests' ChoiceBased on 227 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
8.9
Value for money
8.8
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Yashvin
MalaysiaThe room was a bit spartan.
The location and ease of checking in and out. Staff were very helpful.
Stayed in June 2024
Reviewed: 29 December 2023
Karen
MalaysiaWish the towels were sliiiightly bigger. Some were too small for adults.
Good location and view. Smoke-free zone. Convenient location and great facilities; shower gel and shampoo and even toothbrush and toothpaste were provided. Extra mattress and comforters too. Overall, excellent service.
Stayed in December 2023
Reviewed: 29 December 2023
Wing
Hong KongThe owner requested a deposit via bank transfer, which might be convenient to local visitors but not so for foreign visitors. Wonder if it's possible to hold a deposit via credit card. There was a water purifier but the date stated 2018!!! That means the purifier has not been changed for 5 years!!!
The location is great, very closed to numerous restaurants.
Stayed in December 2023
Reviewed: 21 December 2023
Baharulnizam
MalaysiaThe misinformation about this room from Booking.com. I have sorted according to "hotel" only but still, this room was listed even though it is a homestay. The unit was ok and clean but it looks a bit like a storeroom as you can find wrapped unused mattresses as well as a bed headboard in the living room. Definitely a sore.
The facilities were good.
Stayed in December 2023
Reviewed: 3 November 2023
Disimon
MalaysiaThere were a few hairs on the sheet. However, we prompted the property owner and they changed the sheets within the few hours after notice.
The location was convenient and just a stone's away from malls. Below the stay is convenience stores, eateries.
Stayed in October 2023
Reviewed: 5 October 2023
Franckluang
MalaysiaI had informed that I was coming with a motorcycle. This point was not taking into account and the access to the carpark has been bared by the guards. We pass for the parking was not working for the motorcycle carpark that is placed at the other side of the building.
Perfect location and well designed apartment. Easy to access with the lift. Active communication with the person in charge of your check-in
Stayed in October 2023
Reviewed: 28 June 2023
Ong
Malaysia1) Bed is too soft and movement will affect spouse 2) Linen is not fresh. 3) Parking driveway design of the building is horrible 4) Poor lighting both in the parking lift area and residence corridors 5) Shower room has no door and it is wet after shower.
Location is good and quiet for a good night rest
Stayed in June 2023
Reviewed: 28 June 2023
Donald
MalaysiaNo teaspoons and although towels are well used, it could be more crispy clean like the linen & blankets.
Clean & tidy. Kitchen well equiped except for no teaspoons. Well furnished. Linen and blanket were crispy clean and no sour smell as most apartment have. Location is wonderful.
Stayed in June 2023
Reviewed: 22 June 2023
Foong
New ZealandMusky smell. Stained smelly pillows and duvet.
Good location. Handy to supermarkets and restaurants.
Stayed in June 2023
Reviewed: 5 June 2023
Farah
MalaysiaNone
Cleanliness n completed facilities
Stayed in June 2023
Reviewed: 29 May 2023
Martin
MalaysiaUnit owner requires bank deposit before sending access instructions - this was nit made clear in Booking. com webpage. Another payment process required. There is no staff from unit owner present and security spoke little English. Unclear instructions to find key box for unit and difficulty explaining to security. Intrnet Problem to obtain signal for TV which despite plenty and goood WhatsApp exchanges with unit owner didn't get solved the first night but was dortrd the next day.
Unit and facilities within unit all fine. Good location for nearby malls, Restaurants.
Stayed in May 2023
Reviewed: 7 May 2023
Afidah
MalaysiaExtra bed is look dirty. No extra pillow.
Very easy to deal with the management. It easy location to find out . The staff very helpful. The location is easy to us to find out to our next location.
Stayed in May 2023
Reviewed: 27 April 2023
Farah
MalaysiaWater pond in the bathroom
Cleanliness
Stayed in April 2023
Reviewed: 23 March 2023
Donald
MalaysiaThere was a bit of water dripping from the bathroom ceiling. Also it would be more convenient if extra card for lift & door key can be provided. I had to call to wake up my wife when I was late coming back from meetings to get into the lift.
Most of everything.
Stayed in March 2023
Reviewed: 7 February 2023
Boi
Vietnamstaff good , house so clean 👍
Stayed in February 2023
Reviewed: 28 January 2023
Marcus
MalaysiaBedsheets, cushion can be cleaner.
Privacy (self check in), clean, owner is very friendly and efficient.
Stayed in December 2022
Reviewed: 22 December 2022
Kumar
United Arab Emiratesno complaints
clean
Stayed in December 2022
Reviewed: 18 December 2022
Zul
Malaysiacleaner leave dirt/one oily spot on the dining table. but this is small matter, already highlite to customer service for improvement. overall there is nothing to complaint about this homestay service.
great facilities, good customer service and peaceful top-notch urban environment.
Stayed in December 2022
Reviewed: 13 December 2022
Amelia
United StatesNone
Everything was well beyond my expectations
Stayed in November 2022
Reviewed: 7 December 2022
Adibah
MalaysiaBedsheet. Not so nice.
Host very helpful. Answer when I need help.
Stayed in December 2022
Reviewed: 6 December 2022
Halimatun
Malaysiano
best
Stayed in December 2022
Reviewed: 13 November 2022
Richard
MalaysiaNoise from neighbour every night until 11pm.
Great location, handy to 163 Mall and Garden International School
Stayed in November 2022
Reviewed: 3 November 2022
Chin
MalaysiaAt first having issue on internet service and water heater. However owner very kind and timely responsive to address water heater and internet issues.
Complete set of the house appliances and provided enough mattress according to how many numbers of people. Basically you can use the kitchen to do cooking and baking. Beside that, the washing machine provided comes with dry function. Thus more convenience for customers to have everything included.
Stayed in October 2022
Reviewed: 29 October 2022
Kok
MalaysiaThe host gave very clear check-in instructions, and allowed us some time when we failed to check out punctually.
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content