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  5. Reviews of Atlantis Residences Melaka by HeyStay Management(2)

Reviews of Atlantis Residences Melaka by HeyStay Management(2)

Jalan KSB 11A, 75200 Melaka, Malaysia

#760 of 760 Holiday rentals in Melaka

Guests' Choice

Review score

Based on 69 apartment reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    9.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 28 May 2024

    9.0
    very good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    cannot use the pool because under maintenance

    it was overall a great place to stay. very nice unit . my family had fun during our stay. it was clean and spacious. the host very responsive

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Awesome HeyStay

    Stayed in May 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    very clean

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    None

    Good

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable especially with kids.. kids enjoyed well in the slide at the hall, watched their favourite channels and played in the swimming pool 😁🥰 The pool was so clean..

    Stayed in April 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    room 1 (toilet) the water tap in the sitting toilet is not operating properly. the drainage (rubber) pipe is leaking.

    what a delightful stay. the unit is in a clean and orderly condition. the instructions given are easy to understand. the games provided really make us happy. the swimming pool is big. the elevator is also very fast no need to wait long. the pool table is also the main attraction why we choose this unit. trash plastic , shampoo, bath soap, toilet tissue and towels are also provided. Electric kitchen, washing machine is also in the unit. Very comfortable. We will definitely stay here again.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom have no clothes hanger

    Overall is good and satisfied

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No complaints

    The house was awesome. Very clean. Full with necessary facilities like microwave, fridge, washing machine, iron, hairdryer, electrical stove, heater, kitchen utensils. Moreover, they provide a pool table and arcade game machine. These are both enough to entertain the adults and the kids. There are 3 rooms with 2 baths. Beds are enough for 10-13pax. Overall, we are satisfied with the apartment.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nice stay and house is beautiful and clean

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The unit feels so homie❤️

    Stayed in December 2023

  • Reviewed: 8 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nope

    Very clean. Nice decoration. Simple. Suitable for family with kids. Facilities all good.

    Stayed in November 2023

  • Reviewed: 9 January 2024

    10
    marvelous
    • Leisure trip
    • Group
    • Apartment with Pool View
    • Stayed 1 night

    maybe the pool because we need to wear swimsuit instead of normal suit.

    All the facilities work well and room was very clean

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Quite trouble to drive our car to letter box area to collect keys for our car to be in out of parking area. Refund of the deposit is not according to the guideline which supposed to be refunded on the same day of check out but my deposit was refunded the next day in the evening after I've been chasing few times. Prefer hotel style where we get our deposit refunded on the spot during check out.

    Apartment is clean & bed is comfort.

    Stayed in December 2023

  • Reviewed: 7 January 2024

    10
    Great and will repeat
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Absolutely great full of facility suitable for family or in group

    Absolutely great

    Stayed in January 2024

  • Reviewed: 25 December 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nice , very clean

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Highly recommended as they have a nice, well maintained place. Definitely our choice when we visit Malacca again.
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    It was super clean and easy access to the town. We really felt comfortable staying in. They had a strict security as well which made us feel secured too.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    block B agk jauh dri pool..

    view cantik,bersih❤️bilik best and enjoy sgt dgn games yg ada di residences..pool best besar..all family enjoy lepak dlm rumah je..

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    will come again n like to stay atlantis
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    just need to check out early 11am check in 4pm

    verry good for the service n also clean complain regarding pipe problem then verry fast to settled.. recomended this.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Fun filled short trip to Malacca
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    - Kids love the pool but it can be crowded especially on wekeends - Third bedroom was significantly smaller than first and second room

    - Comfortable and big unit suitable for big family or friends trip - Carpark was easy to access - Check-in process was clearly communicated - Slightly out of town but still close to plenty of restaurant and attraction

    Stayed in December 2023

  • Reviewed: 15 November 2023

    10
    Exceptional
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Two room didn't have washing machine

    That one room pool views

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    My 3 days stays with my friends were a pleasant one. I satisfied with most thing in the unit but a few one which can be
    • Leisure trip
    • People with friends
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    In the unit, there are no tissue boxes prepared but only toilet paper and it’s not even a new one. The bidet were also rusty and it would be nice to change to a new one. I also noticed the toilet got some unpleasant smell probably comes from the draining hole. The air freshener placed in the toilet got no smell already so the smell is a bit disturbing. Since the unit can fit more pax, it would be wonderful if extra mirrors or larger mirrors be used.

    The unit that I stayed was spacious, clean as I first entered it. A good first impression and I was very satisfied with it. Had a smooth checked in & out, the instructions were very detailed. Got some card games and also game box that you can play with friends/family. The windows are huge and I like how the sun can get to mostly at all space in the unit. The airconds & fans works well too. The toilets are clean and quite spacious, even the water pressure is good. The parking is quite plenty too, and it’s free.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Pool floor too slippery. My daughter felt, lost her memory for a while and need to send to clinic.. Very frightening. Open time for children pool also very short. 9am until 6:45pm. Normally my free time for any visit to pool facilities are from 7am to 9am and 6pm to 7:30pm.

    Everything is OK except pool.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    10
    Satisfy! Will come back again
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    - TV box doesn't have many mandarin programs or maybe we did not know how to search it..haha. Luckily, it is a smart TV and there is youtube - Not sure how to on/control the fan in the rooms. Able to on the fan in the living room but unable to control High or low speed.

    - Spare toilet rolls and plastic bags can be replaced by ourselves - Cold air-conds - Entertainment - Snooker/pool table and Arcade machine - Unit right in front of the lift! (Suit my preference for old people) - Good and responsive customer service.

    Stayed in October 2023

  • Reviewed: 30 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The mirror facing bed, feel uncomfortable .and feel like got bed bug

    Cozy and clean,all required for staying all have

    Stayed in August 2023

Showing 1 – 25

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