Jalan Pandak Mayah 1, 07000 Kuah, Malaysia
#9 of 46 hotels in Kuah
Guests' ChoiceBased on 2558 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.9
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 4 June 2024
Mrinal
Singaporefood, both at the buffet and the in room service. the food wasnt prepared well, we even got soggy papadams once.
staff behaviour, room
Stayed in May 2024
Reviewed: 4 June 2024
Asma
United Arab Emiratesnothing
the room was big and the bathroom was big location near the shops breakfast was good. they had free snacks from 17:00 to 19:00 every day the spa was excellent, they did a good job
Stayed in May 2024
Reviewed: 30 May 2024
Salbiah
Malaysiawhen beyond our expectation the large group of Indian traveller (I dont know maybe their time like Arab Spring) whom may distracted us a bit and not queueing up on breakfast time and hitea complimentary by hotel (even the food finish and lucky Mr Nathan helps us on inform there will be topup extra food and welcoming us since the group already been there
i reached at hotel after past 7pm and smooth check in with staff FO en Asrul and warmly greet us since there huge group of Indian traveller too check in. And most memorable was the courtesy of Mr Nathan Front Office Manager who was genuinely asked for our ample time to late check out on last day. definitely returning to this hotel once go to Langkawi. well done hotel team and keep up good work!
Stayed in May 2024
Reviewed: 29 May 2024
Keith
New ZealandRoom was large and beautifully furnished and hotel located next to the city. Staff were so friendly and we loved our stay here.
Stayed in May 2024
Reviewed: 23 May 2024
Yusuf
IndiaBeautiful view Very spacious rooms Great amenities
Stayed in May 2024
Reviewed: 22 May 2024
Yacine
IrelandI don't see it everything is good
Everything is very good and the very good stuff
Stayed in May 2024
Reviewed: 20 May 2024
Ahmad
MalaysiaUncomfortable hard mattress.
Spacious room
Stayed in May 2024
Reviewed: 19 May 2024
Omar
PakistanToo many Indians there. Totally occupied the pool and facilities that was bit of shock to us.
Staff was good and most things were as expected.
Stayed in May 2024
Reviewed: 19 May 2024
Jasmin
MalaysiaA bit dated, uncomfortable bed
The location and room was spacious. Easy to find eateries around the hotel, and location smack near to tourist attraction in Kuah town
Stayed in May 2024
Reviewed: 18 May 2024
Ng
Singaporehave informed the staff tap water colour was yellow, apologies from her but no explanation.
Everything except yellow tap water
Stayed in May 2024
Reviewed: 17 May 2024
Bill
MalaysiaNothing.
The room was really nice and welcoming.
Stayed in May 2024
Reviewed: 14 May 2024
Phised
ThailandFor me, not that much I liked
Did not like the breakfast
Stayed in April 2024
Reviewed: 13 May 2024
Zalilah
MalaysiaEveryday must have variety menu
Breakfast is good but same menu for 3 days ..maybe can improved..
Stayed in May 2024
Reviewed: 10 May 2024
Muhammad
SingaporeNIL.
Food spread was good. Staff were friendly.
Stayed in May 2024
Reviewed: 8 May 2024
Federica
Italythe only thing that i would have liked is the fact that it was not possible to open the window, and I would have loved to let some air enter the room to dry some clothes as well, especially considered that on the island it get extremely humid
The staff is all very friendly and attentive, once we've arrived they upgraded our room with a sea view and everything felt comfortable and very clean. There's a swimming pool, yoga room, gym. Generally the decor feels a bit outdated but still is kep extremely clean and well maintained. The position i also think is pretty good, there are few restaurant nearby
Stayed in May 2024
Reviewed: 7 May 2024
Seema
IndiaThe water from the shower area spills onto the bathroom floor, even with shut shower doors...this keeps the bathroom floor wet and slippery.
Good spread for breakfast. Courteous professional staff. Amenities in the spacious rooms, big beds, big washroom and loved the pool too
Stayed in May 2024
Reviewed: 3 May 2024
Sajjad
Saudi ArabiaBit expensive than air bnb
Cleanliness
Stayed in April 2024
Reviewed: 2 May 2024
Kevin
VietnamFriendly staff and all over a very good service. The rooms are very big for a superior room and the cleaning service was on point
Stayed in April 2024
Reviewed: 30 April 2024
Hussein
Saudi ArabiaOld furniture
Near the beach with view
Stayed in April 2024
Reviewed: 22 April 2024
Immanuel
SingaporeFood is below average
Room size
Stayed in April 2024
Reviewed: 19 April 2024
Jafrizul
MalaysiaNone
The French channel on the TV was a bonus
Stayed in April 2024
Reviewed: 19 April 2024
Nuraini
Malaysiathe room they gave is a bit far from the lift/stairs
breakfast are great! variety!
Stayed in March 2024
Reviewed: 17 April 2024
Miika
FinlandNothing really not to like. Some othet guests were noisy one night but that is not the hotel's fault.
Super friendly and helpful staff. Everybody are all smiles and eager to help you with anyhting. Special thanks to one distinguished gentleman, whose name I do not recall I'm afraid. This epithet of a man helped me with a jellyfish sting. I was a bit worried since I had to visit a local hospital in the evening, with hotel check out and flights awaiting the next morning. The helpful staff member told me not to worry about anything, and insisted I go take care of the jellyfish sting as he would sort things out and reassured my worried girlfriend there was nothing to worry about. This was an excellent showcasing of not only Malaysian kindness, but being an outstanding human being as well. I for sure will take example of this man and the way he carried himself, hoping to be more like him someday.
Stayed in April 2024
Reviewed: 15 April 2024
Jules
MalaysiaNot much, but the shower in the bathroom could have a better water pressure. Next, one of the body shampoo was not filled, and the Housekeeping should be more alert.
The location is exceptional as the Hotel is smacked in the middle of Kuah Town. Restaurants, cafes and most importantly the Duty Free Shops are a stone's throw away. I really like the ambience of the entire Hotel as it smells clean with the lemongrass fragrant in the entire premise. I have booked the Superior Room, and it was superb. The Hotel provided me with a seaview room, and all facilities and amenities were nothing but absolutely fantastic. I really appreciate the spacious room, good lighting plus the air-conditioning were all pleasant.
Stayed in April 2024
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