Level 12, Pyramid Tower, Persiaran Lagoon, Bandar Sunway, Bandar Sunway, 47500 Petaling Jaya, Malaysia
#60 of 79 hotels in Petaling Jaya
Guests' ChoiceBased on 138 hotel reviews
6.7Cleanliness
7.1
Comfort
7.1
Location
8.7
Facilities
6.8
Staff
7.6
Value for money
7.1
Free WiFi
8.1
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End of dialog contentReviewed: 10 May 2024
Ll
Malaysiacheck in counter and staff
location and convenient
Stayed in May 2024
Reviewed: 21 April 2024
Mahmoud
AustraliaLocation was amazing, awesome views and great value for money
Stayed in April 2024
Reviewed: 13 April 2024
Nasser
OmanSmell of the toilet
Location
Stayed in April 2024
Reviewed: 3 April 2024
Basit
MalaysiaToilettories were not provided on day one. But were delivered next day and onwards. Little expensive for the value, but not too much.
Great location. Right above the Sunway pyramid mall. Other 24/7 food options in shoplot in front of property. Housekeeping every day
Stayed in March 2024
Reviewed: 31 March 2024
Rima
MalaysiaConvenient close to mall
Stayed in March 2024
Reviewed: 16 March 2024
Raine
SingaporeVery dated hotel. Gym Equipment was very old and needed servicing.
Spacious rooms. Good location with mall accessibility by walking. Booked 2 rooms and they were provided close proximity as requested.
Stayed in March 2024
Reviewed: 10 March 2024
Mohd
MalaysiaTelevision problem
Stayed in March 2024
Reviewed: 8 March 2024
Megat
MalaysiaParking was a nuisance (barely manage to get a parking at B6). Lobby at B1. Have to take our luggages to B1. Only 1 functioning elevator to floors nearly for 2 days !. If you don’t mind loud noise till midnight, then an ‘idle’ place to sleep. Apartment was a bit run down, mattress was hard. Sore back for 2 days.
Close proximity to Sunway Pyramid and Sunway Lagoon. Relatively reasonably priced.
Stayed in March 2024
Reviewed: 2 January 2024
Steven
United StatesPricing does not match facility and amenities
Location
Stayed in December 2023
Reviewed: 14 December 2023
Kai
Malaysia2 lifts require access by room card but the bomba lift does not. It defeats the purpose of security control where people still can reach any other floor without the access card using bomba lift. During check-in, I was not told by the hotel staff that the access of lifts need room card scanning. I pressed button of Floor 19, the lift door closed and lift did not move for a while. Then, the lift door close and went up to Floor 23 and stayed there for few minutes. The door still closed and I can't control the lift even the door can't be opened. After few minutes, the lift went down to Floor 17 when somebody access it from Floor 17. I just realised I have to scan my room card after calling and asking the staff. The lift's programming should be more intelligent to stop moving the lift and allow people without access card to be able to open the lift door to go out from where he came in. The move to Floor 23 is really no meaning.
The room is clean and good.
Stayed in December 2023
Reviewed: 13 December 2023
Keshia
Abkhazia, GeorgiaA bit old.. mould here and there, wooden furniture broken etc. Pillows were a bit too soft. And slightly inconvenient because you have to take stairs down to B1 to access the lift. Would be better if they allowed direct 1st floor access.
Location is amazing, room size was really big and enough for all of us. Service is fantastic!
Stayed in December 2023
Reviewed: 12 December 2023
Nee
SingaporeWould be better if hand towels could be provided. The room needs some maintenance. 2 lights on the corridor just outside the room were flickering.
The location was very good. Staff were very friendly. Sufficient amenities, including washing machines.
Stayed in December 2023
Reviewed: 11 November 2023
William
SingaporeBath towels very old and thin. Did not give extra toilet paper after cleaning the room.
Very spacious, clean and comfortable.
Stayed in November 2023
Reviewed: 20 October 2023
Bouasee
LaosAfter midnight no staff add counter and cannot contact when have emergency contact
Stayed in October 2023
Reviewed: 12 October 2023
Oppo
MalaysiaNothing
Everything ok
Stayed in October 2023
Reviewed: 30 September 2023
Rosalind
SingaporeSpacious and clean room. Comfortable stay.
Stayed in September 2023
Reviewed: 6 July 2023
Chia
MalaysiaShower heater not function well… water not hot
Location
Stayed in July 2023
Reviewed: 1 July 2023
Sumitradevi
MalaysiaChecking in counter bad service, lift service worst
The hotel was clean, facilities was good
Stayed in July 2023
Reviewed: 17 June 2023
Abi
SingaporeAlmost nothing
Location was very good as it is very near the theme park
Stayed in June 2023
Reviewed: 12 June 2023
Chang
MalaysiaFront desk staff not 24 hours on duty and only one staff serve a huge check in group, early morning no staff on duty have to wait till 9am. and the checked in counter no indication from entrance, only a small desk for the whole resorts checked in. Not provide sufficient cup and glass in the room for the 3 person rooms. have to make request to replenish the items. Bathroom not enough hanger.
Convenient,
Stayed in May 2023
Reviewed: 30 May 2023
Kimberly
South KoreaOn the last night, the room next to ours was really loud all night. When checking in, the staff was very rude and condescending to us, which was a very disappointing experience since everything else was so good.
It was a great location and a comfortable and clean room that was perfect for the good price.
Stayed in May 2023
Reviewed: 16 May 2023
Kit
Singaporecleanliness of the room no staff to check out before 8am
location as connected to Sunway Pyramid Shopping mall
Stayed in May 2023
Reviewed: 25 March 2023
Darsini
Malaysiaone of the key card was not working
Stayed in March 2023
Reviewed: 22 March 2023
Frederic
NorwayRoom is old, lot of stains on the couch. Gym is small.
Inside the Sunway mall, large room with kitchen facilities.
Stayed in March 2023
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