The aircon in my room is not really cold and the temperature stop at 20• and the Weather at this period in April was super hot… that make the aircon a bit warmer.

Very clean, full facilities, great location, spaces room.

Stayed in April 2024

Common toilets on the 1st level were not so clean, some cubicle was even without toilet paper, floor was wet. Probably the frequency of the cleaner was not so frequent.

Stayed in March 2024

Location and the view wasn't as I was hoping

King Suite very spacious

Stayed in April 2024

Housekeeping was late, no reason not to make our beds. We had to call and let them know to make our room. The soap they put at the sink was smelly, not sure how long it was left there or when was the last time they changed the soap. It was disgusting to be honest.

The stay was amazing, the front desk staff was nice, the tv channels kept us entertained, the bed was comfortable, the air conditioning was good. Breakfast spread (sahur) was good, could be better.

Stayed in March 2024

The basement leading from lift to carpark. It was flooded when we arrived and was still wet when we left. Some leaking seems to be happening.

The size of the room. It was spacious and allowed my boy to run around. The bathroom was huge and clean. Bed was comfortable as well.

Stayed in March 2024

Nil

Location and facilities

Stayed in March 2024

No nearby convenient shops and facilities

the clean rooms

Stayed in March 2024

the road to hotel gets congested, can take some time to get back during peak hours.

Stayed in March 2024

I don't like the view my room of the hotel, # construction . Already told the hotel before coming that I don't want a view like this, I didn't order last minute what? This should not happen again. tq

i like the pool

Stayed in February 2024

N/A

Our weekend stay was primarily to run errands and we ended up checking in quite late due to traffic coming in from Singapore. Despite the delay, we were pleasantly surprised to receive an upgrade upon check-in. he upgraded room was a delightful surprise, featuring a kitchen, living room, and a shared bathroom connected to the bedroom. This setup added a sense of convenience and comfort to our stay. The hotel’s ambience exuded a casual sophistication that we found quite inviting. It struck a perfect balance between relaxed vibes and upscale design elements. The hotel staff were exceptionally friendly and warm, which made us feel welcome right from the start. Their helpfulness and positive attitude contributed significantly to our overall experience.

Stayed in February 2024

Environment

Very Good

Stayed in March 2024

The water heater, bidet and toilet bowl pump was faulty for a while. Technicians came down to fix it but the more concerning issue was the water heater because when it was on neutral..the water that flowed was super hot. Thankfully it happened during my time in the toilet and not the kids, if not im sure it would have caused some burns.

The sahur spread was nice and the rooms were so clean and spacious.

Stayed in March 2024

Nothing to complain about

Very family friendly, spacious fabulous rooms

Stayed in February 2024

Near CIQ just 5 min walk....the hotel lobby and the room is clean and spacious . Surprisingly the room had a microwave...

Stayed in March 2024

Parking not enough

Everything

Stayed in February 2024

None

1. The room is as per advertised, big and nice. 2. Staffs are friendly 3. Value for money

Stayed in March 2024

None

1. The room is as per advertised, big and nice. 2. Staffs are friendly 3. Value for money

Stayed in February 2024

Nothing

Proximity to JB Sentral Clean and spacious room with a spacious bathroom Very attentive front desk staff and breakfast waitstaff Bus shuttle back to JB Sentral on our departure

Stayed in March 2024

There is no proper walking path to and from JB Sentral. Moreover, with the RTS construction going on, the walk to and fro the hotel is not a comfortable one.

The room is clean and well maintained. Bathroom temperature is comfortable enough (as the mirror has a warming function to keep moist condensates out) which keep the cold aircon out too.

Stayed in March 2024

Nil

Comfortable bed and clean room

Stayed in February 2024

No

Yes

Stayed in February 2024

They had problem with the water, the hot water were very yellow(not only my room other people also complained of it) so my entire stay didn't really enjoy the bathtub it's quite sad tho as my purpose for booking one bedroom king was for the bathtub. When i check out the water was still yellow tho so i'm not sure if the problem is fixed.

I really love everything about this hotel, the location is good the rooms are very clean and feel very comfy.

Stayed in March 2024

This my third times here. Everything is fine, no complain, kipidap.

Stayed in February 2024

car park

Room is clean

Stayed in March 2024

Nothing

Great location : very near to city square and prime locations around JB. Nice staff: polite and friendly staff that is attentive to assist. Comfortable environment and rooms: decor in the lobby and especially the rooms were clean and sleek.

Stayed in March 2024