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Reviews of Capri by Fraser Johor Bahru 4 stars

Menara Tiga Serangkai, Jalan Tengku Azizah, 80300 Johor Bahru, Malaysia

#2 of 164 hotels in Johor Bahru

Guests' Choice

Review score

Based on 4005 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.4

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 28 April 2024

    9.0
    Neither first nor last stay.
    • Leisure trip
    • Couple
    • Studio Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    Given the low floor and the fact that fogging was done in the late afternoon at the carpark impacting visibility and safety while driving out. Breakfast sadly ends at 10 am. Perhaps you would like to consider ending later, probably 10.30 am?

    I think we were given an upgrade because our room seems bigger than the superior one that we booked, which we appreciated. The buffet breakfast spread was pretty good. The teh tarik and curry puffs were exceptional. We enjoyed the chicken curry as well. Short drive to Mid Valley, City Square and Komtar. Lots of Grab food choices. Yummy Burger Ramly! Free parking and friendly staff! Keep it up staff!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    The toilet was clean and the bed was comfortable.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    A smooth check in, reception staffs was friendly & informative. We got one of the top floor, a very nice, clean & comfortable room. Ordered a simple birthday deco for my 50th birthday 🎂 to remember by from the reservation team and they were did a nice job as requested 👍🏼🌟. Thank you 🙏🏼. Will come back in the future, hopefully RTS rail in operation & running smoothly.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    Great location. Rooms spacious and clean.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Happy to return
    • Leisure trip
    • Couple
    • Studio Deluxe King Sea View
    • Stayed 1 night
    • Submitted via mobile

    Fantastic stay as always -comfortable clean room -efficient design of room, toilet and "kitchen" area - water pressure is good as always

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Its a great place to stay and always my choice when going to JB
    • Leisure trip
    • Solo traveller
    • Studio Deluxe King Sea View
    • Stayed 2 nights

    I would have larger glasses for juice/water at breakfast, but not everyone turns up for breakfast having done a 400km bike ride. Hash browns and beef sausages would be great but you can't always get what you want.

    I use this hotel frequently when doing Audax rides in Malaysia. They have always been very accommodating in allowing me to take my bike to the room as I need to check it over and prepare it for the ride. Staff are always super friendly and respectful. Its perfectly located near to the border crossing to Singapore but not in a way that traffic would ever bother you.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Decent hotel in JB town
    • Business trip
    • Couple
    • Good Sleep Good Breakfast at Capri - Studio Deluxe Twin
    • Stayed 2 nights
    • Submitted via mobile

    Hotel location far from nearby shopping malls. Breakfast need more variety.

    Overall the hotel facilities. From the room and public facilities.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Lovely staycation
    • Leisure trip
    • Family with young children
    • Studio Deluxe King Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was slightly choked when we first used, and ultimately choked fully after several uses. Thankfully the housekeeping service was very responsive and managed to unclog it very quickly.

    Staffs are friendly, the room space and aesthetics is good, overall clean. The bed was very comfortable. The breakfast buffet covered a wide range of cuisines and was not bad overall.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Family friendly Staycation
    • Leisure trip
    • Family with young children
    • One Bedroom Executive King
    • Stayed 1 night
    • Submitted via mobile

    Just the accessibility due to the construction.

    The dinner and breakfast buffet is nice! The laundrette is place together with the game room which is a good idea. While waiting for the clothes to dry, you play a game with your family.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    Service is abit slow (when i requested for shaver) but i understand due to how many floors are in the hotel.

    Very nice and new room. Nice and clean. Facilities are new. Pool and gym are good. Oven in the hotel room was a nice touch

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Absolutely worth it!
    • Leisure trip
    • Family with young children
    • Studio Executive King
    • Stayed 2 nights
    • Submitted via mobile

    The room is clean and spacious. The breakfast is amazing. The staff is friendly.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Family with young children
    • Studio Deluxe King Sea View
    • Stayed 1 night
    • Submitted via mobile

    We love the spacious room and bathroom, great views of the sea and sun rise. Breakfast was good too. Lovely stay at the Capri, totally worthwhile

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Great place for staycation, surrounded by smiling staffs!
    • Leisure trip
    • Group
    • Studio Executive King
    • Stayed 1 night

    Although parking is ample, it can be confusing as it shares the same parking building with residents of a nearby apartment. So, it's not as seamless as it should be considering it is a proper hotel. Kettle in our room was not thoroughly cleaned. Considering the price, the lobby should at least provide some sofa/chairs for guest.

    Spacious and clean room, excellent hospitality, a wide variety of breakfast in the buffet! All TV channels work.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Deluxe King
    • Stayed 3 nights
    • Submitted via mobile

    Car park design

    Room Size and hospitality

    Stayed in March 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Executive King
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel is very spacious and clean. The staff were friendly. We got a free room upgrade which was very nice.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Capri Hotel Review
    • Leisure trip
    • Couple
    • Studio Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    The bed is too soft to my liking, the swimming pool has no lighting so it can get very dangerous at night as it opens till 10pm. You can barely see where you are walking.

    Friendly staff, clean environment, microwave in the room, room has all the necessary items

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Must stay place in JB
    • Leisure trip
    • Family with young children
    • One Bedroom Deluxe King Sea View
    • Stayed 2 nights
    • Submitted via mobile

    More selection or variety of breakfast. But it was nice anyways.

    Walking distance to CIQ. We got upper floor so we can view CIQ panoramic mode. The hotel is clean and spacious for two person. Check in and out was seamless. Receptionist super friendly and greets all customers. Really a comfortable stay. I will definitely stay here again.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Amazing stay at Capri
    • Leisure trip
    • Family with young children
    • Studio Deluxe King Sea View
    • Stayed 1 night
    • Submitted via mobile

    Less variety for breakfast

    Great cleanliness and service

    Stayed in March 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    nice and clean

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Amazing.
    • Leisure trip
    • Couple
    • One Bedroom Executive King
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. A little more variety would have been good.

    The room, staff, and shuttle service

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    It feels better then home and it is a brillant get away place for remote working
    • Business trip
    • Couple
    • Studio Deluxe King Sea View
    • Stayed 1 night
    • Submitted via mobile

    Clean and good service

    Always going to capri where possible

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • Studio Deluxe King
    • Stayed 1 night

    I have to say, it is the location. As we usually go for a weekend getaway, being near the customs, traffic sometimes just turns us off.

    The moment you enter, you will be greeted by a pleasant scent, very welcoming and fresh. Fairly quick check in process. Rooms, facilities are always clean and tidy. This is like our Nth time with Capri. Absolutely love it.

    Stayed in January 2024

  • Reviewed: 11 April 2024

    9.0
    Modern rooms just across the Causeway
    • Leisure trip
    • Family with young children
    • Studio Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning control was not very sensitive, a bit

    Check in was uneventful, staff were professional. Great rooms with lots of space, modern setup and facilities. Beds were very comfortable, soft linen and firm pillows. Our room had the toiletries missing but was quickly rectified by room service. Bathroom water pressure was good, sensitive temperature. Parking was well demarcated. Free parking with validation at the concierge.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Great
    • Leisure trip
    • Solo traveller
    • Studio Deluxe King Sea View
    • Stayed 1 night
    • Submitted via mobile

    My aircon was making noise

    Clean and luxurious stay

    Stayed in April 2024

Showing 1 – 25

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