Reviews of CJ Residence - Opposite Public Bank Centre Point 3 stars
NO. 4, 2nd Floor, Block J, Sinsuran 5, Sinsuran Facing Centre Point, Above Laundry Shop,, 88000 Kota Kinabalu, Malaysia
#5 of 153 hotels in Kota Kinabalu
Guests' ChoiceReview score
Based on 530 hotel reviews
9.4Score breakdown
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Cleanliness
9.7
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Comfort
9.6
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Location
9.4
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Facilities
9.5
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Staff
9.7
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Value for money
9.6
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Free WiFi
9.7
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Reviewed: 18 April 2024
Melvin
Malaysia8 reviews9.0Superb- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Climb up 2 stairs
The decor
Stayed in April 2024
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Reviewed: 17 April 2024
Barry
Australia9 reviews10“Great communication with staff. Extremely helpful and very friendly. Great location central to everything”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
No issues at all
Extremely clean and comfortable
Stayed in April 2024
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Reviewed: 13 April 2024
Tian
Malaysia29 reviews4 helpful votes10Exceptional- • Leisure trip
- • Group
- • Deluxe Queen Room
- • Stayed 2 nights
Nothing.
CJ residence is about 10min taxi from the airport, easy to go to Jesselton Point Ferry (where to go for diving or book cruise trip). Surrendings with a lot of local food stalls or resturant. The owners and staff are super friendly and helpful! Very mindful to provide all necessary information and support. The bed is extramely comfortable (from my friend :)), even with an auto-massage chair. We had a wonderful stay in KK with CJ residence!
Stayed in April 2024
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Reviewed: 7 April 2024
Chihhsien
Taiwan20 reviews9.0“Good value for short stay.”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
- It’s a residence of the old apartment/house, outside is old and no elevator, but the staff will help to carry up the luggage to the room.
- Central location easy to get anywhere you want to go - Excellent staff to provide required information and reply soon for inquiry - Good furniture for basic needs . also provide portable charger although we will take by ourselves. - Room size is not big but enough for one person
Stayed in April 2024
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Reviewed: 4 April 2024
Seiya
Japan2 reviews10“good”- • Business trip
- • Solo traveller
- • Economy Double Room
- • Stayed 2 nights
- • Submitted via mobile
"It was very good that I used ""WhatsApp"" to respond in a timely and courteous manner." The room was clean and the Wi-Fi speed was fast and I had a comfortable time. It is well-located and has a large mall next to it, which is quite suitable as a tourist hub.
Stayed in April 2024
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Reviewed: 3 April 2024
Lan
Malaysia4 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Need service aircond
View from our hotel and very nearby shoping
Stayed in March 2024
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Reviewed: 29 March 2024
Michaela
Australia99 reviews15 helpful votes10“Relax in your private massage chair”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted via mobile
Many rooms have no windows, but this was more than compensated by the massage chair. Staircase looks terrible, but once inside you are in paradise.
This property is very similar to their other residence (AC Residence), which means that everything was perfect, although the beds weren’t as perfect as at AC residence. The highlight was the private in room massage chair.
Stayed in March 2024
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Reviewed: 27 March 2024
Klara
Germany7 reviews10Exceptional- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 2 nights
- • Submitted via mobile
Very helpful and informative host, very attentive service.
Stayed in March 2024
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Reviewed: 21 March 2024
Michelle
Canada33 reviews3 helpful votes10“Wonderful place, would definitely recommend!”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
Can be a little noisy, but ear plugs were supplied so it wasn’t an issue.
Best place we’ve stayed at in Malaysia so far. Great location - right next to the KK night market. Really nice, clean room with so many amenities! Water, fridge (for all out market goodies) slippers, iron, + thoughtful details like an umbrella, and much more. All presented beautifully with nice ribbons and packaging. The hosts were very attentive, helpful and kind. They made sure that our every need was addressed. They even accommodated for a slightly later check out due to some issues we had. Very updated look + free upgrade to a window room. It is easy to see they take great pride in their accommodations and a positive experience for their guests. Loved our stay here and would come again.
Stayed in March 2024
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Reviewed: 18 March 2024
Danimalclark
Canada17 reviews2 helpful votes9.0“Beautiful room that is definitely worth the stay!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Stairwell up was covered in old cigarette butts. It’s a common external stairwell so we weren’t really surprised by this, but it was noticeable. Deluxe room needs a bit of work. Baseboard was coming off and we had to take care of a roach that was living there. But not a problem.
Helpful staff with great communication and nice rooms. One of the best properties to stay in KK. We would happily stay there again when back.
Stayed in March 2024
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Reviewed: 17 March 2024
Sarah
United Kingdom2 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Extremely good value for money ! Location central ideal for a one or two nights stay to explore KK. The entrance does not represent the accommodation, very well presented,, very well maintained, bed, linen, bathroom all great and many extras above and beyond what would be expected in this price bracket. Exceptional hospitality, felt really well looked after following an extremely long flight. Would definitely stay again
Stayed in March 2024
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Reviewed: 15 March 2024
Raquel
Spain4 reviews10Exceptional- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 2 nights
- • Submitted via mobile
The place was very confortable and the location was great! They way very reactive and useful. 100% recommend!
Stayed in March 2024
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Reviewed: 5 March 2024
Minju
South Korea4 reviews10“Comfortable place”- • Leisure trip
- • People with friends
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Very nice staffs, perfect location, clean room, etc. I love everything here! I would like to stay here again if I have any chance. Thank you.
Stayed in March 2024
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Reviewed: 27 February 2024
Poppy
United Kingdom4 reviews10“The communication was amazing and very lovely”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Perfect to chill
Stayed in February 2024
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Reviewed: 21 February 2024
Giovanni
Malta10 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Very nice and clean room
Stayed in February 2024
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Reviewed: 19 February 2024
Robin
Canada23 reviews3 helpful votes10“Very comfy room in central KK”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Don't be discouraged by the entrance..it looks a bit dingy and the staircase could be cleaned a bit more often with cigarette butts...but once you are in the apt, it was lovely. The picture of the signage made it easy to find and grab had no problem finding the location.
Fantastic central location, very clean with lots of little extras, coffee and tea, very comfy pillows and bed, nice towels and sheets. Very good customer service wanting to go out of the way to offer suggestions and help. Always responded promptly to questions.
Stayed in February 2024
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Reviewed: 16 February 2024
Kwai
Malaysia2 reviews10“Comfortable stay and helpful staffs”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Parking space are hard to find.
The facilities and cleanliness of the room. The staffs are also very helpful and prompt in answering my queries.
Stayed in February 2024
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Reviewed: 11 February 2024
Εφη
Greece116 reviews34 helpful votes10“An excellent stay in the heart of KK”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 4 nights
- • Submitted via mobile
I think it would be more fair to write the word no window with capital letters on the title of description of room. For example i hadn't noticed that there is no window. In our room there was a massage chair. For us it wasn't usufull and we would prefer more free space. There are a lot of massage shops around, price 60-70 myr.
We had an excellent stay there. Owner works so professional. It was a surprise for us the so quick and accurate responses. Room has everything inside and the location is perfect too. You can even walk to ferry port and night market is two minutes away.
Stayed in February 2024
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Reviewed: 2 February 2024
Federica
Italy15 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff excellent. They contacted me by message for farther details. It was the second time spent there because we enjoyed the room and the service.
Stayed in February 2024
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Reviewed: 31 January 2024
Federica
Italy15 reviews1 helpful vote10“Cozy room as shows in the pictures”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
- • Submitted via mobile
The entrance in the building but after inside is modern.
The accommodation is cozy and nice as from pictures. Even if the entrance at the building is a bit weird, as you enter in the room is clean and comfortable. We required assistance and they promptly replied to figure it out. The staff is really polite.
Stayed in January 2024
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Reviewed: 30 January 2024
Claire
United Kingdom13 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Very responsive and supportive staff. Clean, comfortable, easy access (although there are stairs to second floor) and great location. Great equipment provided.
Stayed in January 2024
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Reviewed: 29 January 2024
Chelly
Australia3 reviews10“Great location, very clean”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Close to the shopping centre
Stayed in January 2024
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Reviewed: 18 January 2024
Jai728
Brunei Darussalam6 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
It does not have a proper lobby and receptionist. But the staff is really helpful and they helped keep my luggages while I was waiting for my flight. I understand they are new, given more opportunities, I can see them growing their own brand.
Simple and cosy. Helpful staff. Prompt responses. Clean. Good location, just a few minutes walk from the waterfront.
Stayed in December 2023
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Reviewed: 17 January 2024
Richard
Australia16 reviews2 helpful votes10“Beast value for money you will find anywhere in the world.”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing.
Be surprised! Despite an unusual entrance and two stories of easy stairs, these rooms are first class- 5 star- and seriously the most comfortable sleep I have had in memory. Beautiful bedding and all the bathroom accessories to match. Great location close to the waterfront and great food and bars.
Stayed in January 2024
