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Reviews of COMFORTABLE STAY

135A JALAN PAYA TERUBONG , 11500 Ayer Itam, Malaysia

#2 of 20 hotels in Ayer Itam

Guests' Choice

Review score

Based on 92 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.1

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 13 December 2023

    8.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    Limited parking. They do not have designated parking. Thankfully have shop lot there, so you can park in front of shop lot. Bed frame need to be replaced or repaired as the middle part already sunked in. WIFI is quite slow, maybe it depends on your room location. The room is not soundproof at all. But it is not a busy town so no noise from outside, except when someone making noise at the hallway.

    Easy check in and check out. They use digital passcode for main door and room door. So you don't have to worry what time you arrive. They contacted you through whatsapp to give the passcode. Even thought its small, but the room is clean. Toilet is clean. They provide shower gel only. Towel provided. Big screen TV. Overall it was a comfortable stay for my family. Recommended for a short stay.

    Stayed in December 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night

    Nearby food stall and morning market.

    Stayed in September 2023

  • Reviewed: 17 July 2023

    7.0
    Good to stay with friends who want to try various foods and visit hot spots in Penang.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    There were some ants in the room. TV controller was dropped into the back of the TV as there is no place to keep the controller. Suggest to install a hanger on the wall for TV controller. Other facilities were good.

    Easy access to various eatery places. Near to the hot spots such as mural and Kek Lok Si. Convenient to travel and stay with family and friends because of cardless entry.

    Stayed in July 2023

  • Reviewed: 30 May 2023

    7.0
    no comment
    • Solo traveller
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    don’t have refrigerated

    comfortable n cheap

    Stayed in May 2023

  • Reviewed: 30 April 2023

    7.0
    Okay for one night
    • Leisure trip
    • People with friends
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The AC hadn't enough power to completely cool the room.

    Stayed there for one night and for that purpose it was okay.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room near the entrance can hear the door access sound and door open close.

    Room is good.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    9.0
    Overall is good
    • Business trip
    • People with friends
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Easy to find food at this area only night time not easy to find food at this area

    Stayed in March 2023

  • Reviewed: 17 February 2023

    7.0
    strategic location, good food surrounding, and hassle free check in/out, cosy place for short stay
    • Business trip
    • Solo traveller
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night

    strategic location, hassle free check in/out procedure, easy to find the place,

    great location spot, walking distance to famous tourist spot, walking distance to best laksa, curry mee, and hokkien mee adjacent, strategic location for eat, play, work, and stay.

    Stayed in February 2023

  • Reviewed: 2 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    limited parking space

    clean and spacious

    Stayed in January 2023

  • Reviewed: 2 January 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    limited parking

    staff are friendly

    Stayed in December 2022

  • Reviewed: 8 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No wifi. Surrounding property not cleaned for example veranda

    Seaside

    Stayed in November 2022

  • Reviewed: 31 May 2022

    8.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The price for this property is high or rather expensive.

    Good

    Stayed in May 2022

  • Reviewed: 27 December 2021

    9.0
    Overall is ok
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    noise frm outside can hear clearly. Parking is limited.

    Ideal location and easy access to hawker stall.

    Stayed in December 2021

  • Reviewed: 24 December 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Operator was informed to dump the rubbish and change towels …perhaps she forgot do it… No shampoo provided , just body wash provided.

    Strategic location

    Stayed in December 2021

  • Reviewed: 30 November 2021

    7.0
    BOOKING FOR 4 ROOM AND THIS IS MY FEEDBACK
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    VIEW IN FRONT NOT TO NICE. WATER HEATER WAS NOT FUNCTION AT ROOM 2. HARD TO PUT YOUR LUGGAGE OR THINGS ON ROOM BECAUSE TO SMALL. BELOW AT BED TO MANY ASH CIGARETTE AND SO DIRTY. MORE IMPORTANT NO ONE STAFF AT THE TO SERVE YOU OR TO HELP YOU WHEN YOU NEED SOMETHING. ALL SELF SERVICE. NEED TO CALL IF YOU NEED SOMETHING. WHAT WAS BAD IS, I BOOKING FOR 4 ROOM BUT MY PARENTS CAN'T USE STAIRS AND I CHANGE LAST MINUTE BECAUSE I SEE GOT TO MANY STAIRS, HOTEL SAY I NEED TO ADD MORE RM30 😑. NO DISCOUNT FOR 4 ROOM AND NEED TO PAY EXTRA 😑 NO TOLERANCE

    SECURITY WAS GOOD. GOT TO MANY SECURITY CODE AT DOOR.

    Stayed in November 2021

  • Reviewed: 27 May 2024

    1.0
    Very poor
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Rude staff.

    Nothing.

    Stayed in May 2024

  • Reviewed: 16 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Parking is difficult.

    It's near to tourist sites and market and coffeeshops.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    Will looking this place when i come again
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Parking limited

    Everything..mostly clean. Nearby town.. property owner nice and fast respond

    Stayed in January 2024

  • Reviewed: 25 November 2023

    10
    Perfect choice, beyond expectation
    • Leisure trip
    • Group
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Just the toilet, I have to step up a bit and a bit dangerous for my condition as I am an oku. Other than that everything was perfect

    Everything about the stay. Perfect

    Stayed in October 2023

  • Reviewed: 7 November 2023

    1.0
    Overall Bad experience
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The stay is on the road side and it is too noisy as alot of motorcycles and cars drive. The room is smelly, you can smell a unpleasant smell right after you open the door. It makes me hard to stay in the room and feel wanna to cancel it. Bad experience dealing with owner as my room is requested for two single beds and owner give us queen bed at first, when we inform her/him only change to two beds.

    The stay is on the road side and it is too noisy as alot of motorcycles and cars drive. The room is smelly, you can smell a unpleasant smell right after you open the door. It makes me hard to stay in the room and feel wanna to cancel it. Bad experience dealing with owner as my room is requested for two single beds and owner give us queen bed at first, when we inform her/him only change to two beds.

    Stayed in November 2023

  • Reviewed: 8 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    nice

    Stayed in May 2023

  • Reviewed: 5 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Can wider or make more parking for this property.

    The room is quite cheap and very near to tourist place. I like the location of the stay.

    Stayed in February 2023

  • Reviewed: 11 September 2022

    5.0
    Better have a wardrobe to hang clothing, to avoid untidy situation
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Slightly wider size of the desk will be better, insufficient space to put staff that shouldn't laid on the floor, chair looks unstable

    Room is clean, mostly everything is in good condition, satisfy

    Stayed in September 2022

  • Reviewed: 31 August 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Narrow Alley no light at day time. No common area. Next door guests were talking whole afternoon outside their rooms.

    bed with attached bathroom.. Friendly and helpful staff.clean and presentable.

    Stayed in August 2022

Showing 1 – 25

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