Jalan Ampang, 50450 Kuala Lumpur, Malaysia
#206 of 496 hotels in Kuala Lumpur
Guests' ChoiceBased on 1587 hotel reviews
7.6Cleanliness
7.8
Comfort
7.9
Location
9.1
Facilities
7.7
Staff
8.6
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 6 June 2024
Haslina
Malaysia1. Water drainage/outlet of walk in shower , not properly cleaned as there were previous occupants hair in the trap, causing water pooling on the shower floor. 2. Musty smell of room..should put refreshing air freshner in the room
1. The friendly and helpful staff. 2. Location of hotel
Stayed in June 2024
Reviewed: 6 June 2024
Shakina
SingaporeThe pillows and mattress need to be change high time its already worn out eso the pillows
Stayed in June 2024
Reviewed: 6 June 2024
Марина
RussiaI was upset that I couldn't pay with a Union Pay card because I arrived from the airport too late, at about 12 midnight, and I had neither the time nor the energy to go somewhere to change money. That's why I was very upset at first. But the hotel staff helped me solve even this problem.
very convenient location of the hotel, in the very center and everything is within walking distance. very polite and helpful staff. the rooms are old, but very very clean. the restaurant is on the 1st floor, and the food there is very tasty. also a convenient area on the 2nd floor where the pool is located, comfortable sun loungers and there are tables for eating where you can also order food and drinks. the internet is good. so I liked everything very much.
Stayed in June 2024
Reviewed: 5 June 2024
Sarah
MalaysiaShowers in the bath tub.
The smoking room. Very comfortable.
Stayed in May 2024
Reviewed: 4 June 2024
Arikrishnan
MalaysiaEnvironment, food, and staff commitment to serve clients
The staff - Mr Hussein - really practise his professionalism serving the customer in a pleasant manner
Stayed in June 2024
Reviewed: 4 June 2024
Mohd
MalaysiaThere is some on request breakfast menu is not available like half boiled eggs.
Convenient and strategic location. Coffee House foods is great and delicious. Friendly staff and always very helpful to assist in any situation.
Stayed in May 2024
Reviewed: 3 June 2024
Muhammad
MalaysiaIt would be nice to have lift from parking lot to lobby.
Good ambience. Near to restaurant and food trucks just next to the hotel. Walkable distance with kids stroller to malls and KLCC
Stayed in June 2024
Reviewed: 3 June 2024
Dave
CanadaRooms and amenities are a little bit tired/dated, but no functional problems. For example, the bathtub is from a different era, some unevenness leading to pooling and bathroom roof clearly had prior water issues. But water was as hot as you want it to be.
Location is right in the vicinity of the Petronas Tower. Hotel has the feel of a large establishment versus many of the smaller hotel apartments. Pool was great, lots of loungers and seating options. Front desk staff was very professional and courteous. Room was a typical North American sized room. Free bottles of water.
Stayed in May 2024
Reviewed: 3 June 2024
Nurwati
SingaporeNothing much
The location. Walking distance to KLCC and use the walkway to Pavilion. Many eateries around the area.
Stayed in May 2024
Reviewed: 1 June 2024
Maulud
Malaysiathe valet car park service could have been better. I think he was giving more attention to guests arriving in luxuray 4w drives. or luxury cars. he could hv helped removing the cones for us to ease parking.
Location was nearby to our planned destination. Room over looking the pool was good. Has a balcony.
Stayed in April 2024
Reviewed: 31 May 2024
Kok
MalaysiaThe sound of construction right next to the hotel is rather loud thus may caused disturbance to guests...
The room is by far larger than most of the hotels that I've stayed around KLCC. The breakfast spread was great with lots of variety to choose from. Staffs are very friendly and familiar to me. especially the elderly bellman. I just love his recommendation for food around KL. Thanks buddy, hope to meet up with him soon.
Stayed in May 2024
Reviewed: 30 May 2024
Shakila
MalaysiaIt’s a convenient for family or with small kids .. nearby with a lot of shops for us to have. Very friendly staff .. even laundry staff gave a good explanation for us for the laundry services.
1. The environment is very noisy during the day time due to some construction working ongoing .. day time can’t sleep in the room because of the noisy. 2. Supposedly I should have 2 twin bed for my deluxe twin room but I think I got 2 single beds instead. We arrived late night so I don’t wanna to ask for exchange room. Anyway these 2 single beds is very convenient as well. Thanks 🙏🏻
Stayed in May 2024
Reviewed: 29 May 2024
Dr
MalaysiaSmall bathroom, no bath tub.
Breakfast is available at additional cost (moderate price). The room is comfortable but the bathroom is quite small for executive room type. Bath tub is not provided. Hotel room is good with balcony view, but not to beneficial as there are many other taller building outside. The pool is great for family with children.
Stayed in May 2024
Reviewed: 28 May 2024
Keith
South AfricaThe first room I was given was not up to standard. Stained chairs, carperts and the wall looked like it was patched up. Room smelled moldy and stuffy. I eventually paid for an upgrade to an executive room. Which was much better. Qhatbwas disappointing is that the receptionist did not even offer an upgrade or a different room. Clearly she was aware of the state of the room.
I loved how centrally located the hotel was, walking distance from the towers, malls and restaurants.
Stayed in April 2024
Reviewed: 26 May 2024
Nur
MalaysiaAll Good
Stayed in April 2024
Reviewed: 25 May 2024
Maizan
SingaporeHotel condition is old and dated. Especially the carpet. The curtains definitely need to wash or replace. The towels were with stain although clean.
Breakfast was ok for the price
Stayed in May 2024
Reviewed: 25 May 2024
Kok
MalaysiaThe only issue i have is the construction noise beside the hotel. They start work so early and the noise coming from the construction site is really disturbing my sleep. When i approached the front office, the Chinese lady told me that in future i can request for room which are further away from the construction site. Knowing that there are rooms available which are further away from the sound from the construction site, why was i not being offered in the first place?
This hotel is strategically located in the heart of KL and within walking distance to KLCC, which is so convenience. Food and beverages are easily available and within are-reached.
Stayed in May 2024
Reviewed: 23 May 2024
Juwanda
SingaporeWater interruption was very bad but no the hotel fault. We noted that.
Staff vibes brighten the stay
Stayed in May 2024
Reviewed: 20 May 2024
Chin
MalaysiaThey should have inspected the room's condition before assigning it to a new occupant.
The receptionists are very friendly and helpful. I requested a room change as the first given room was in bad condition/ not well maintained and they provided me with a good room without hassle.
Stayed in May 2024
Reviewed: 20 May 2024
Ian
United StatesBed
Location
Stayed in April 2024
Reviewed: 20 May 2024
Nor
MalaysiaNo comment
Stayed in April 2024
Reviewed: 20 May 2024
Deepa
Malaysiamy previous stay booking twin deluxe did not fair well. Room carpet was damp , hot water wasnt really working, toiletries werent filled, room telephone wasnt working. Had to call maintenance. Executive room did not have these issues thank god.
This time Diana at the front desk helped me to upgrade to executive room at a good price. There is a vast difference between executive and regular deluxe room. Executive has shower option instead of bathtub. Room had better ambience, air quality, water heating.
Stayed in May 2024
Reviewed: 18 May 2024
Shri
MalaysiaNeighbourhood side there is constructions going on. Quit noisy. Basement parking was full.
Location good near KLCC. Foodstall and restaurant around were good. Rooms are OK and swimming pool was good.
Stayed in May 2024
Reviewed: 14 May 2024
Jessica
Malaysiana
location good
Stayed in May 2024
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