The pool wasn’t available.

Nice view, location, modern apartment.

Stayed in April 2024

-No explanation how to operate room's facility like kitchen's stove. -Bathroom's floor always wet when taking shower, the glass wall not cover to the bottom of the floor

+Big size of room, +friendly staff. +walking distance

Stayed in April 2024

Need to pay for parking

Cleanliness

Stayed in April 2024

It's a really amazing apartment . It's in the city centre . Everything is in walking distance. You can have 7/11 also next to the building . Nice view . Clean and super comfortable.

Stayed in April 2024

Very nice view and helpful staff! Easy check in, swimming pool is rather spacious, location is perfect

Stayed in April 2024

Had a pleasant stay at Axon apartment. They provided almost everything in the apartment, convenient enough for a long stay. The location is great, as it's only a walking distance to Bukit Bintang MRT and shopping malls like TRX, Lot 10, Pavilion etc. There's also a convenient store just next to the lobby. The service was amazing; they were fast to respond and very helpful. Would definitely stay here again.

Stayed in April 2024

the company managing the properties needs some improvement. we don't feel "hospitality" at all. well I can't say they are not doing their job, i think they follow the rules like cold robot. we arrived early, and tried our luck called and asked the contact person if we can get the room earlier than 3pm. he said he would try and hung up. and after that my call and whatsapp would not be answered. at one point i got worried there is no room at all. we saw other guests get their keys after 12pm, greeted with smiles. we had no luck, at 230pm the security guy at the lobby pitied us and offered help to call the company... and in vain, i think. exactly 3pm the contact person would appear from nowhere with some shxt face (sorry i can't help it) and handed us the key. we checked the room and paid cash. was told receipt would be issued during checkout. one troubling issue i must mention: the next day i hung the "please-clean-room" tag when i went out. evening time i returned and saw nothing done. whatapps the shxt face and he replied "housekeeping would only been done once every 2 days. tomorrow will do the housekeeping." blessed by god the next day they really cleaned the room. the scariest part is the then next day, we didn't expect any housekeeping so we left our valuables in the room and our luggage bags unlocked before going out. i didnt even hang the tag at the door. guess what, the room was cleaned when i returned in the evening!! i panicked and checked everything. again blessed by god, laptop and ipad are still around. well we didnt count the notes and coins before we left the room... so.... what to do. and the last part... knowing this shxt face's working style, i msg him to check out half an hour earlier, waited at the lobby, and god blessed he did show up half an hour late :). i asked for receipt, he said afternoon his office will send via whatsapp. I sent reminder everyday and it is Monday now, nothing.

the location is simply one of the best you can get for the money, especially if you are shopaholic. Pavillion, Starhill, TRX, Low Yatt are all within 10 minutes of slow walk. the room i got @ level 15 is perfect for couple. room is clean, can cook and wash clothes. but i wont recommend drinking the tap water because it looks yellowish. there is convenient store nearby. get to the pool if you want to see the beautiful KL night view, simply stunning.

Stayed in April 2024

Reception area chaotic at busy time. The only toilet in reception was insufficient and dirty. No information about what fire/evacuation procedures were in place. We we pressured to pay for baggage storage and write a 10 star review first when we asked for our deposit return on checkout.

Great apartment. Brilliant location. Clean, airy, fabulous views. Cutlery, crockery etc all more than sufficient. Washing machine (plus powder) was a really good extra. Nice bathroom and fabulous shower! Comfy beds. Quick replacement for dangerous kettle. Corridors were spotlesst too. Good access to pool areas. Omar was helpful and welcoming on arrival and encouraged us to contact him at any time if necessary. Reception area staff friendly and helpful. Free bag storage prior to check in.

Stayed in April 2024

Osman is very helpful.

Good decoration and location.

Stayed in April 2024

Nothing, everything was nearly perfect

The suite was excellent, with an amazing view of 3 icons. All the staffs were really helpful and took good care of us.

Stayed in March 2024

Service was great by Omar and Osman. Great Location, decent facilities and value for money.

Stayed in April 2024

Excellent location and facilities. The pool is fabulous.

Stayed in April 2024

The lobby stinks (on the few days that I was there).

It has its own kitchen and most importantly, they provide a microwave oven.

Stayed in March 2024

We didn't like the tax which was not disclosed before and had to pay at the residence. It was quite a huge amount. Booking. Com didn't mention this at all while booking. Very shameful.

Stayed in March 2024

Life services

Good Location

Stayed in March 2024

The contact person for our apartment was not great with communication in a timely manner. Sometimes lengthy elevator wait times

Compact, comfortable, clean apartment in a very large complex. A TV from which you could access streaming platforms. Was close to monorail, shopping malls, heaps of restaurants and hop-on, hop-off bus.

Stayed in March 2024

Osman very good staff

Stayed in March 2024

Location

Stayed in March 2024

Omer who was the representative of the apartment did not answer my calls untel the day of Check in. Iwas very scared .

It's very new

Stayed in March 2024

Omar was a great host! The apartment was great.

Stayed in March 2024

It would be good to put more towels rack in the bathroom. We use chairs to hang wet towels or clothes. Extra big mirror will be good to put in the room. Other than that, we are really happy to stay here.

We really had a great time staying here. Mr Omar was really helpful and made sure we had everything we needed. The room is clean, has fast internet, and the location. What more can you ask. We will come back here again for sure. Thank you!

Stayed in March 2024

All was good.

Great service by Mr Omar & Jahed. Best location. New & beautiful Suites. Park & swimming pool were nice facilities.

Stayed in March 2024

The staff seem always unconnected,and you can never leave anything at the receptionist

The location is perfect,near the PAVILION mall,and the downtown,the price is valuable as well for a 2rooms suite

Stayed in February 2024

No fridge , no kettle but didnt matter much to me

Im amazed from this stay i had here The view i had from my room its crazy Staff is very polite

Stayed in February 2024