Lot 5850, Kg. Lepau Development, Mukim Pengerang,, 81620 Pengerang, Malaysia
#5 of 10 hotels in Pengerang
Guests' ChoiceBased on 61 hotel reviews
7.7Cleanliness
8.4
Comfort
8.2
Location
6.8
Facilities
8.0
Staff
8.1
Value for money
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 May 2024
Moe
MalaysiaEnvironmemt not healty bcoz near oil n gas industrial
Nice equipment
Stayed in May 2024
Reviewed: 12 April 2024
Abdul
MalaysiaFound some cockroaches but place is clean.
Offer double queen bed and on ground floor.
Stayed in April 2024
Reviewed: 24 March 2024
Mazni
MalaysiaBooked 2 rooms, both got a lot of ants in the rooms. Need to ask for ants spray from receptionist.
Peaceful, quiet far from town. But nearest to Pengerang complex. Nice view at night.
Stayed in February 2024
Reviewed: 17 March 2024
Muhammad
MalaysiaCheck in process takes like forever. Very slow. Should improve
Price is cheap and very reasonable with 2 queen size bed. Room is OK. Suitable with what you pay. No complain. Got swimming pool. Even I think the pool should be bigger since you have so many room. Overall I satisfy with this resort.
Stayed in February 2024
Reviewed: 9 March 2024
Rajan
MalaysiaAbit far from any shop. abit tough for food and necessities. need to be prepared.
Very quiet place. Spacious room and clean too
Stayed in February 2024
Reviewed: 1 March 2024
Bakar
MalaysiaThe pool are kids friendly but for 7 years above only. Parents need to monitor their kids as there are no safety guard available. Overall its still a good stay.
I love the location which are perfect for healing purpose. It is located far from town, so guest better bring a lot of foods. The facilities also well maintained and very clean, not crowded and very suitable for guest who wants to chill and enjoy their time together.
Stayed in February 2024
Reviewed: 16 February 2024
Nor
Malaysiaprice value ok
Stayed in February 2024
Reviewed: 13 February 2024
Mohamed
MalaysiaLocation was far from desaru and there are no restaurants nearby. Only breakfast is available at the hotel. For lunch and dinner you need to drive. You must be having a car. There is no delivery options.
Big rooms and very comfortable. Very good breakfast is provided
Stayed in February 2024
Reviewed: 12 February 2024
Salina
Malaysiabreakfast too simple .
i like the room.. the place and the environment...
Stayed in February 2024
Reviewed: 12 February 2024
Suryani
MalaysiaThe beakfast is sold out before the others before bteakfast .Very bad breakfast
The room such as diffrent from other becauce the out door like normal house but in inthe room like hotel
Stayed in February 2024
Reviewed: 2 February 2022
Channel
MalaysiaPool to small need make a big pool
Price range ok ..gym good
Stayed in February 2022
Reviewed: 22 January 2022
Suzana
MalaysiaNo mirror at the room. Only have in bathroom. So difficult to make up and to 'adjust a tudung'
Breakfast was good. Room is clean and have 2 Queen bed with good price.
Stayed in December 2021
Reviewed: 9 January 2022
Maisarah
Malaysianice i like it
Stayed in January 2022
Reviewed: 27 December 2021
Mohd
MalaysiaThe location is a bit tricky, using Google map was not really helping to get there. The management should describe clearly to visitor on how to reach there by sharing few landmarks. The pool is a bit small, my childs were about to take turn with other family's children.
Cleanliness is superb, very spacious room and worth for 4 family members to stay in. My childs were really enjoying of staying here.
Stayed in December 2021
Reviewed: 23 December 2021
Jalina
MalaysiaThe location was near to Pengerang but quite isolated and far from the nearest city. No shop/supermarket/restaurant around/nearest.
Clean, comfort and spacious room. The room was equipped with all the necessary amenities. The hotel staff were very helpful and provide you with full hospitality even though they were short of staff at that point of time.
Stayed in December 2021
Reviewed: 19 May 2024
Nik
MalaysiaChipper price ffood at restaurant.
Stayed in May 2024
Reviewed: 12 April 2024
Pariamalay
MalaysiaOverall everything was super
Stayed in April 2024
Reviewed: 4 April 2024
Shanmugam
SingaporeThe restaurant is closed. No transport facilities. For lunch or dinner we can't order we need to travel 15km. Noone is there to take luggage till the room. When we enter the room it was very hot. After 15mins of aircon it reducede to normal temperature.
The property is new and clean. Hot water is coming all the time. Air con is fine. The size of the room is big.
Stayed in March 2024
Reviewed: 10 March 2024
Mohd
MalaysiaSmall pool, not have tissue, not privacy room (not have tinted),
Price affordable
Stayed in March 2024
Reviewed: 25 February 2024
Nurul
MalaysiaToo far. The room only have mirror in toilet.
Superb. 100% clean. Price wise.
Stayed in February 2024
Reviewed: 17 February 2024
Lala
SingaporeThe location is far from anything, no malls no eateries etc. We were assigned to 'used' rooms at first and had to drive back to reception to get that fixed. Breakfast was HORRIBLE as food served cleared in 10 mins, only to wait for 30mins for next food refill and the quantity/quality was bad, service was very slow. No window in the toilet. Swimming pool was very small and if you're with kids, beware of this cos it's gets packed lol! I wouldn't repeat stay.
Aircon in the unit was cold. TV was ok. It's quiet at night. Gym was good. Check-out was quick.
Stayed in February 2024
Reviewed: 13 February 2024
Tommy
MalaysiaAt eat
Gym
Stayed in February 2024
Reviewed: 13 February 2024
Aeggin
Malaysia+Heater not working -> only warm at sunny + No hair dryer + Metal roof -> really hot if turn off aircon + The swimming pool is small and always full of people + free breakfast is bland + Clock time is 2pm but they only give keys from 3pm.
+ Gym is good equipped but not well maintaining
Stayed in February 2024
Reviewed: 13 February 2024
Muhamad
Malaysiarude receptonist, aircond not working well, breakfast very simple , i so far from everything, restaurant also far from this resort, grab not take ur order delivery food because is too far (17km) so need to drive out to find a food, so for me its a big regreting to stay here.
very regret to book here, the receptionist very rude, when i ask why not pick up the call , because we lost, the location of resort not in the map, she asnwer very bz cant pickup, after checkin call manu time also not pickup, when ask again to receptions she reply bz cant pickup the call and ask me if got anything problem need to come to counter, for information the room is separate building and far away from receptionist counter.. on third time my wife ask her phone number she show her rude way with throw her handphone , show her anger face , also slam the book.. make me feel unwelcome there. Definately will not come back there again..
Stayed in February 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content