We had 1 to 3 mosquitos in the room almost every night because the doors and windows are not 100% tight/close.

Everything was perfect. The charming house and room, the super friendly and helpful staff, the convenient location in Little India, in walking distance to many different places of interest, great eateries etc.

Stayed in February 2023

A bit noisy.

Decoration and staff. Staff is friendly.

Stayed in February 2023

none

genuine

Stayed in February 2023

nothing

everything

Stayed in February 2023

location and the history of the property.

Stayed in January 2023

Everything was amazing - the rooms, communal areas and courtyard were beautiful and finished to such a high standard. We were welcomed with afternoon tea and both of the breakfasts during our stay were excellent. Great location for walking around George Town.

Stayed in November 2022

Not much to fault except it would be nice to have a small fridge in the room to store some cold drinks. You can use the fridge in the kitchen but that's not so useful in the middle of the night or when you're relaxing in your room. Mosquitos in the room were an issue partly due to gaps in the walls where they can come in from the internal courtyard and even with the sprays and plug-ins they kept me awake for a few nights.

East Indies Mansion is a beautifully restored boutique hotel. Perfect if you don't want to stay in a modern, sterile, cookie-cutter type hotel. It is peaceful and quiet and you can enjoy and appreciate the beautiful historical architecture. The staff were very friendly and helpful. I loved the delicious afternoon samosas! And they were very welcoming when my daughter came to visit for an afternoon, even bringing us snacks and cold drinks to share with her. It's also well located in walking distance to food street stalls, cafes etc

Stayed in January 2023

We stayed 3 nights in East Indies Mansion, the place is beautiful, the staff really friendly. They took time to explain to us the attractions of the city, to share restaurants recommendations. I highly recommend and would definitely go there again!

Stayed in December 2022

The place is wonderful, with very excellent thoughtful and unique service, love the vibe, location and the service.

Stayed in December 2022

parking

services very good

Stayed in December 2022

I had to go back on my pre booked flight otherwise I would have stayed longer!

I enjoyed my four nights in George Town so much more than I would have because I decided to stay at the East Indies Mansion. My room was extremely comfortable and I truly felt like I was staying in a mansion. Each morning a beautiful breakfast was prepared, as well as a lovely afternoon tea. There are plenty of places in the mansion to relax, but the room also has sufficient space to relax in as well. The entire staff were welcoming and helpful and were prepared to offer any assistance in helping me to discover the best of George Town. I am looking forward to returning to stay at the East Indies Mansion the next time I am in George Town.

Stayed in December 2022

nothing

great location, tastefully and beautifully decorated; great service.

Stayed in October 2022

Nothing! It was perfect

Very convenient busy location but once you step into the hotel, you’re in complete serenity Wonderful service and hosts who made us feel at home Delicious local breakfasts

Stayed in November 2022

Nope. All is good.

Like going back in time and the cleanest is tip top. 👍 Well done

Stayed in November 2022

Staying in a charmingly beautiful heritage bungalow is a treat in itself. The old mansion has been restored to its original design. The decor is stunningly beautiful. The location too is pretty central. The rooms are big and comfortable. Apart from the fact that you’re staying in a heritage mansion, what makes it better is the impeccable warmth of the hosts, in particular AiTee. She was so generous and kind! The afternoon tea and the breakfast served was also excellent

Stayed in November 2022

Nothing, it was perfect.

Very interesting and comfortable place to stay. Amazing service from staff who welcomed us warmly and made us feel at home.

Stayed in November 2022

everything was PERFECT!

The hotel is beatiful, amazing and really cozy! They think at all the details. The girls at the reception and breakfast are always willing to help you and advice you the best. The guys who clean the rooms are extreamly polite adn do their best all the time. We loved this experience.

Stayed in October 2022

Amazing condition old Chinese house, looks original/ authentic. Hotel super clean and well maintained, access to kitchen equipment and tea/ coffee any time.Stuff makes sure you feel welcomed upon arrival but also during your stay, great tips and recommendations provided for Penang.

Stayed in October 2022

no tv and safe

the service was amazing and the staff are exceptional. The reception showed us where to go to and provided us afternoon tea! the room is really beautiful. very nice hot shower and there is a balcony outside. our room even contains a loft

Stayed in September 2022

Great experience staying at heritage hotel. Excellent location. Facilities well maintained.

Stayed in August 2022

The warmth of greeting was exceptional. We were made to feel very at home. The accommodation, in a restored Chinese mansion, captured the history of the house whilst providing a comfortable and relaxing place to return to. The room was spacious and kept very clean during our stay. There was exceptional attention to detail from Ai Tee, whose friendliness, advice and afternoon tea treats made our stay memorable. The location of the hotel is great for exploring Georgetown and surrounding area and there are many places to eat nearby. We will definitely return to this hotel when we are in penang again.

Stayed in August 2022

Nothing

Great customer service and hospitality…Definitely will recommend to my friends…

Stayed in July 2022

There is a lack of soundproofing so you may hear noises from adjacent rooms.

Had an amazing stay in historic residence, with every part of the mansion beautifully decorated. Hospitality of the staff were great (AiTee), making us feeling welcome throughout the trip. They will provide tips on things to eat and do, which were extremely helpful. They have multiple rooms and each room has its unique layout, with rooms suited for family. We stayed in Anistar 2, which was clean, spacious and comfortable. There is an open-kitchen, where you can cook or dine in. Location is great with many food options nearby and within walking distance to some of the attractions Georgetown

Stayed in July 2022

Very traditional place in style, high quality and great in house cooling garden

Stayed in July 2022