Jalan SS 16/1, 47500 Subang Jaya, Malaysia
#59 of 80 hotels in Subang Jaya
Guests' ChoiceBased on 2369 hotel reviews
6.5Cleanliness
6.9
Comfort
7.0
Location
8.3
Facilities
6.5
Staff
7.5
Value for money
6.8
Free WiFi
7.2
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End of dialog contentReviewed: 29 May 2024
Michael
AustraliaI have stayed in this hotel several times and not once did the television in the room work! It would be nice to be able to tune in to some news or entertainment. Also, the number of toiletries such as toothbrush is no longer provided which is a shame.
Breakfast is good for me and the location of the hotel.
Stayed in May 2024
Reviewed: 25 May 2024
Husna
MalaysiaEverything’s good…
Stayed in May 2024
Reviewed: 23 May 2024
Tze
MalaysiaThey started charging flat rate for car park. It’s kind of a turn off since the hotel upkeep isn’t that great so the free parking has always been the only + point for me
Location was always a + point for me
Stayed in May 2024
Reviewed: 22 May 2024
Meenu
MalaysiaToiletries was not provided fully .couldn't find toothbrush or paste , shampoo cap Towels were torn
The room was huge with beautiful view
Stayed in May 2024
Reviewed: 20 May 2024
Md
MalaysiaNA
NA
Stayed in May 2024
Reviewed: 20 May 2024
Anthony
SingaporeThe wifi was very weak in the room, there were also no amenities and no water provided in the room. The bedsheets and pillow cases were clean, but had a very musty smell.
The location is good, right above a mall, with a lot of restaurants , shops and a supermarket.
Stayed in May 2024
Reviewed: 19 May 2024
Dr
MalaysiaUpgrade the rooms
The location of the hotel
Stayed in May 2024
Reviewed: 19 May 2024
Ching
Malaysiabreakfast - food were cold, even the porridge. can skip paying for breakfast. Room - AC works well, bed is ok. but the condition of the room is quite run down. Towels had holes. Nobody came to clean our room at at all throughout our stay.
location - convenient as there is a mall next to it
Stayed in May 2024
Reviewed: 19 May 2024
Alizan
MalaysiaBreakfast not nice at all
Stayed in May 2024
Reviewed: 14 May 2024
Yuen
Singaporen.a.
Room was tidy and clean. Wifi is strong. Location is good as it's near most places.
Stayed in April 2024
Reviewed: 9 May 2024
Suet
AustraliaThe web room booking offers were not genuine and misleading ……several times after selection of the room ; the message came out that the offer is no longer available. The next higher room rate offers also has the same program “ modus operandi “ to push to select a higher price rate …..it was like a scam offer .
Stayed in May 2024
Reviewed: 29 April 2024
Jamaliah
MalaysiaIt is very sad to see the hotel a bit run down here and there. I hope the hotel management will give some considerations to refurbish the rooms and also to improve the condition of the hotel building.
The main reason we selected Empire Hotel Subang to hold our event was due to its good location. The hotel is located above the shopping mall, and a lot of parking lots available in the building. Since the early year of its operation, we always give this hotel priority to hold any company or family events.
Stayed in April 2024
Reviewed: 29 April 2024
Lai
Malaysiano
all are good.
Stayed in April 2024
Reviewed: 23 April 2024
Ong
MalaysiaThe room's temperature was just too HOT as it was facing the sun!!! I can smell cigarettes in my room and at the corridor.
Spacious room
Stayed in April 2024
Reviewed: 14 April 2024
Affendy
MalaysiaBreakfast is ok for 4 stars hotel
Stayed in March 2024
Reviewed: 13 April 2024
Dr
MalaysiaA lot of the items in the room need to be cleaned and upgraded . Breakfast staff was not responsive - but it was day 1 of Raya
The house keeping -Ali- and counter staff - Anu super nice and helpful
Stayed in April 2024
Reviewed: 8 April 2024
Shook
SingaporeThe room was not properly maintained. Shower Faucet is faulty. Bathtub water discharge choked. Safe nor working, cups dirty and stained, not cleaned thoroughly nor replaced. The fridge is not cold (old and not replaced). No proper oversight and inspection by supervisors of the room. Daily parking charges for hotel guests are annoying. There is no option to exclude Breakfast. Breakfast food is similar every day and food is not kept warm.
The Hotel and the adjacent NuEmpire Mall is the most attractive and convenient for hotel guests for shopping and F&B. In a central location in Subang Jaya.
Stayed in April 2024
Reviewed: 3 April 2024
Satish
MalaysiaThe beds could have been better
Breakfast was good. The bed was not too comfy
Stayed in March 2024
Reviewed: 30 March 2024
Melissa
SingaporeThe room service food. Can be better for mi goreng
The room design
Stayed in March 2024
Reviewed: 28 March 2024
Mohd
Malaysiaoverall okay but the quality of shower.pressure water very slow.my room at level 12.should the hotel improve about pressure of water during shower.tq
this is second time i stay here.i like the enviroment and facilties around the hotel.i like the breakfast and hotel staff.
Stayed in March 2024
Reviewed: 25 March 2024
Dr
Malaysiano one informed me that there was a renovation going on. It was noisy and hard to get taxi. i was not given the room that i wanted but was given breakfast in exchange.
the counter staff was very nice.
Stayed in March 2024
Reviewed: 20 March 2024
Florence
MalaysiaNone
Near to places I want to go.
Stayed in March 2024
Reviewed: 12 March 2024
Hamidi
MalaysiaWater pressure slow
Connect with mall
Stayed in March 2024
Reviewed: 8 March 2024
Rebekah
MalaysiaWhen making a reservation, I had requested a high-level floor room and also indicated check-in between 4 and 5 o'clock. I arrived at about 5 o'clock. The high-level floor room was not ready, so he randomly arranged for me to go to the lower-floor room which the view is facing the neighbor apartment. I asked to change rooms. He replied to me that if you want a high-level floor room, you have to wait, and his attitude was unfriendly. I was dumbfounded at the moment. Did I make your work more difficult? I have indicated this in advance when booking, but your room is not ready and you don't even offer a basic apology. What kind of service is this? In the end, I was just assigned to mid-level accommodation. Reception staff's face always shown black and cool. No even polite.
Convenient locations only...!!!
Stayed in March 2024
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