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  5. Reviews of Fig Tree Hills Resort (花果山度假村)

Reviews of Fig Tree Hills Resort (花果山度假村) 4 stars

off Jalan Kenari, mkm 10, Sungai Ara, 11900 Bayan Lepas, Malaysia

#15 of 20 hotels in Bayan Lepas

Guests' Choice

Review score

Based on 38 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.2

  • Location

    6.7

  • Facilities

    6.1

  • Staff

    8.9

  • Value for money

    6.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 28 July 2023

    6.0
    at least the room is clean, spacious and smell free from the mould problem. but I prefer if the tidiness of the room or
    • Leisure trip
    • People with friends
    • Melor
    • Stayed 1 night
    • Submitted via mobile

    it is not easy to maintenance all the cabin and facility. i can see the difference of the current condition vs 7 years back. a lot of broken roof, mould and broken staircase. anyhow inside the cabin so far so good. just the owner might spent little bit more to touch up well on external.

    the cabin is fully built by wood material and make me feel like I am living in the nature. I love the mix and match of many old time furniture and decoration. it is very unique.

    Stayed in July 2023

  • Reviewed: 3 January 2023

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Jasmine
    • Stayed 2 nights

    The carpets inside the room need vacuum.

    Breakfast is acceptable. Preferred if more info is provided about nearby eatery/beach.

    Stayed in January 2023

  • Reviewed: 25 December 2022

    8.0
    I will consider to come again
    • Leisure trip
    • Family with young children
    • Melor
    • Stayed 1 night
    • Submitted via mobile

    The road to the chalet too narrow, only allowed one way trafficking

    The staff very friendly. This is a cozy area, good for relaxation

    Stayed in December 2022

  • Reviewed: 15 June 2022

    6.0
    overall stay is acceptable but they need to improve the facilities things to prevent no water issue again.
    • Leisure trip
    • Group
    • Jasmine
    • Stayed 1 night
    • Submitted via mobile

    There are several times the property we stay is out of water due to the water tank was empty and the staff have to re-apply the water pipe back into the water tank and wait for the water supply into our stay unit. WiFi internet is not stable, Maxis telco line coverage not good in that area but DiGi telco line still have some coverage.

    The staff are helpful. upon arrival they help take our baggage to our room. we asked for the BBQ accessories and they had prepared for us nicely!

    Stayed in May 2022

  • Reviewed: 10 January 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Melor
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable on stay

    Stayed in January 2022

  • Reviewed: 5 January 2022

    8.0
    Kids are happy
    • Leisure trip
    • Family with young children
    • Lily
    • Stayed 1 night
    • Submitted via mobile

    There is a hole on the wooden floor and also cracks. Its covered with rugs but seriously this need to be repair. Some villas down the hill look abandoned. They should upkeep this resort better. Its the beautiful scenery and fresh air we are looking at here. But the view is not that great.

    The pool is clean and its open till late. The kids love it.

    Stayed in December 2021

  • Reviewed: 19 December 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Melor
    • Stayed 1 night
    • Submitted via mobile

    the mattress and pillow with unpleasant smell

    this is nice environment with natural view , fresh air but unfortunately during my stay was rainy day couldn’t enjoy much, breakfast are good

    Stayed in December 2021

  • Reviewed: 28 December 2023

    5.0
    For those old folk stay, it's ok, but not for with children family.
    • Leisure trip
    • Family with young children
    • Jasmine
    • Stayed 1 night
    • Submitted via mobile

    Must prepare for more activities such as farm/mountain tracking, ....

    Breakfast is ok. Environment is ok.

    Stayed in December 2023

  • Reviewed: 23 January 2023

    3.0
    Location is great for peacefulness. Disappointed with property maintenance and not worth the price.
    • Leisure trip
    • Group
    • Lily
    • Stayed 2 nights
    • Submitted via mobile

    It was disappointing in many aspects and not worth the price. The management did not tell beforehand that we will be charged Rm40 if we need to use the shuttle one way as it is so hard to go back up and down the hill with your car. Cleanliness is very poor, cracks in the timber floor everywhere and smell due to fungus. We received a cracked and dirty teapot for our breakfast. Also there is only a few staffs running around to assist. Did not meet the manager at all. Also never mentioned Rm300 CASH deposit to be paid upon check in. once you are up there be prepared to have no access to food at all except breakfast, no line for phones and nothing much to do except swimming and bbq.

    I think the location is great because of the ambience and peacefulness but hard to access by car and poorly maintained.

    Stayed in January 2023

  • Reviewed: 28 December 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Lily
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Need renovation the villa all , for customer safety purpose

    Stayed in December 2022

  • Reviewed: 13 December 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Jasmine
    • Stayed 1 night
    • Submitted via mobile

    Unforgettable stay with my family members .. first and last time in my life. The building is so old, we are so worried that the building will collapse anytime. 😏

    Nothing like

    Stayed in December 2022

  • Reviewed: 1 September 2022

    5.0
    Not completely honest with the booking
    • Leisure trip
    • Family with young children
    • Jasmine
    • Stayed 2 nights
    • Submitted via mobile

    No one mentioned earlier to us that grab drivers don't come up and that each ride by the hotel will charge us 40 ringgit

    The atmosphere

    Stayed in August 2022

  • Reviewed: 23 August 2022

    9.0
    great staff, especially Arif who will move mountains for you
    • Leisure trip
    • Group
    • Jasmine
    • Stayed 3 nights
    • Submitted via mobile

    could be better maintained

    lots of space and close connection to nature

    Stayed in August 2022

  • Reviewed: 30 June 2022

    4.0
    This should be a nice place surrounding by natural eco environment, regret it was not well maintain.
    • Leisure trip
    • Family with young children
    • Melor
    • Stayed 1 night

    The facilities lack of maintenance. WIFI was not work well initially, appreciated staff helped to solve the WIFI problem Food was not convenient

    Spacious room Friendly staff

    Stayed in June 2022

  • Reviewed: 26 June 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Jasmine
    • Stayed 1 night
    • Submitted via mobile

    The facility is too old... karaoke set can't use at all..middle night there was no water at all...need to call the owner the fixed it... midnight the fridge water leaked out all over the floor...the swimming pool is dirty..

    The staff is friendly and responsible

    Stayed in June 2022

  • Reviewed: 7 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Lily
    • Stayed 1 night
    • Submitted via mobile

    have to maintenance

    environment

    Stayed in June 2022

  • Reviewed: 30 May 2022

    10
    awesome
    • Leisure trip
    • Family with young children
    • Melor
    • Stayed 1 night
    • Submitted via mobile

    toilet sit broken

    green nature and clean

    Stayed in May 2022

  • Reviewed: 6 May 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Cempaka
    • Stayed 1 night
    • Submitted via mobile

    Water heater not work & food need to upgrade. Not too bad.

    Workers very friendly & helpful. Everything is simply nice & beautiful place. Very comfortable to stay❤️❤️❤️❤️

    Stayed in May 2022

  • Reviewed: 6 February 2022

    1.0
    totally not worth for money.
    • Leisure trip
    • Family with young children
    • Cempaka
    • Stayed 1 night
    • Submitted via mobile

    super duper dirty the place is such a mess stains on all the pillow cases, sofa, jacuzzi tub body feels itchy after lying on the bed like it was never been cleaned before.

    absolutely nothing

    Stayed in February 2022

  • Reviewed: 15 December 2021

    10
    ok
    • Leisure trip
    • Family with young children
    • Lily
    • Stayed 1 night
    • Submitted via mobile

    ok

    ok

    Stayed in December 2021

  • Reviewed: 29 November 2021

    3.0
    Terrible.
    • Leisure trip
    • Family with young children
    • Cempaka
    • Stayed 1 night

    The place was way below my expectation for the price that I paid. The rooms and the hall were dingy. The door knob for the main door was broken. The floors were sandy and dusty. The bed linens had an awry smell. There was no TV at all. The basin in the toilet was clogged and unusable. The roof and the flooring around the premise was broken and can be quite dangerous for children and the elderly. Almost all the furnitures were not maintained and dusty/dirty. Some were even broken. I do not recommend this place to anyone.

    I was only pleased with Arif the staff there who helped me drive up and down the hill as the road up was narrow, steep, bumpy and winding. Not recommended to drive up at all.

    Stayed in November 2021

  • Reviewed: 4 November 2021

    7.0
    Cool escape with tranquility environment dan close to nature..
    • Leisure trip
    • Family with young children
    • Lily
    • Stayed 1 night
    • Submitted via mobile

    The long way uphill was a bit risky.. I personally will visit n have cool vacation at FT in every month if the road uphill better or maybe sooner visitors can park the vehicles at downhill and kind of buggy can pickup down there to the resort..

    Wow awesome.! I found that Staying at FT was a very nice escape for my families who wants a tranquility environment,very relaxing,close to nature and worth place for me to spend time with my family..

    Stayed in November 2021

  • Reviewed: 16 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Jasmine
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 26 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Jasmine
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2023

Showing 1 – 25

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