C-3A-05 LEVEL 3A, LOT 5, BLOCK C AEROPOD COMMERCIAL SQUARE, JALAN AEROPOD, OFF JALAN KEPAYAN, 88200 Kota Kinabalu, Malaysia
#66 of 156 hotels in Kota Kinabalu
Guests' ChoiceBased on 856 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.7
Facilities
8.4
Staff
8.8
Value for money
8.6
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 June 2023
Mohd
MalaysiaCharge bayaran air mineral tambahan..for me if u cannot provide Coway Just give mineral water 1 or 2 bottles to customer if they want add.but not charge for Rm3 for 1 bottle.
Keselesaan yg mantap
Stayed in June 2023
Reviewed: 15 June 2023
Sayfaah
Malaysianoise from outside can be heard in the room
the smart tv not working
Stayed in June 2023
Reviewed: 9 June 2023
Ian
Malaysiabeen here twice, both times netflix cant play.
great location, great room, great staff, good shower with hot water
Stayed in June 2023
Reviewed: 4 June 2023
Puteri
MalaysiaThe amenities surrounding the hotel and the food options were very much appreciated. Also very close to the airport so it made fly days in a foreign place, less hectic.
Stayed in May 2023
Reviewed: 23 May 2023
Denise
Malaysia.
Booked a room at 5th level. Cosy Room overlooking Tg Aru. Comfy bed, clean sheets, and yeah they hv Netflix..👍🤗.. The staff receptionist was pleasant and helpful as well.Free Parking available. Hope to return here soon on my next trip. Thumbs up👍👍👍👍😊😊
Stayed in May 2023
Reviewed: 18 May 2023
Mary
MalaysiaToilet smell not so good.
Its clean and the bed is comfy. Also hair dryer is provided
Stayed in May 2023
Reviewed: 15 May 2023
-
MalaysiaNo water on 2nd day morning (not the hotel's fault)
Wifi & Netflix
Stayed in May 2023
Reviewed: 11 May 2023
Saber
MalaysiaThe room...it was clean and the bed so comfortable...and its very safety for girl/woman to stay because they have security door for visitors only👍
Stayed in May 2023
Reviewed: 10 May 2023
Jonatas
PortugalIt is close to the airport but you still need a taxi/transfer to take you there. The location didn’t look that interesting.
Clean and well equipped bedroom. We hired the hotel transfer services which made it easy to find the hotel, otherwise it could be challenging.
Stayed in April 2023
Reviewed: 28 April 2023
Hamaliah
MalaysiaI think the iron board and iron must be at the room.
Staff very friendly,the room is cleanliness and the size of the room is nice.
Stayed in April 2023
Reviewed: 26 April 2023
-
Malaysia-
Large & clean room plus high speed wifi.
Stayed in April 2023
Reviewed: 16 April 2023
Charleenj
MalaysiaThe next morning noise from the cars and the plane.
The bed is comfy. Clean room. Location wise, near to airport.
Stayed in April 2023
Reviewed: 12 April 2023
Rebecca
New Zealandbreakfast was supposed to be 7am-10am, we showed up at 8am and they were only just starting to open, they asked us to come back later. we said no we have a flight to catch. I would expect an airport hotel would be diligent with breakfast times. The hotel is also very hard to find in a big confusing building with multiple elevators and sections to navigate
Location close to airport, nice size room and very comfortable bed and sheets, nice pillows
Stayed in April 2023
Reviewed: 9 April 2023
Brenda
MalaysiaTidy
Stayed in March 2023
Reviewed: 7 April 2023
Bjohntiong
MalaysiaA bit traffic congested due to pasar Ramadan. A bit difficult to find the access.
Jacuzzi make me relax after long travelling. Near to airport
Stayed in April 2023
Reviewed: 6 April 2023
Marthines
MalaysiaNothing.
Everything perfect.
Stayed in April 2023
Reviewed: 26 March 2023
Vicy
Malaysia1. Only 1 access card. Inconvenience If you travel in group or with family members.
Booking.com gave me cheaper price compared to walk in price 😍. Strategic location with lots of cafes, restaurant and convenience store nearby. There is a small lounge at the hotel lobby if you feel like drinking.
Stayed in March 2023
Reviewed: 22 March 2023
Nurhafizah
MalaysiaIn future, parking please dont charge anything.
Its clean & friendly staff.
Stayed in March 2023
Reviewed: 5 March 2023
Muhamad
MalaysiaLocation quite tricky if you using GRAB, basicaly just search for Bank Muamalat KK Kepayan the lift is just beside the bank. Lift sometime only 1 available.
New Building. Near with Restaurants, bank, coffee shop and Marts. Near Self Laundry. Near Airport. Location easy for Grab or Food delivery. If you dont fancy sound of aircrats landing every now and then.. maybe this is not for you. its not that bad actually.
Stayed in February 2023
Reviewed: 24 February 2023
Muhamad
MalaysiaLift sometime only 1 available.
New Building. Near with Restaurants and Marts. Near Self Laundry. Near Airport. Location easy for Grab or Food delivery.
Stayed in February 2023
Reviewed: 20 February 2023
Nursyuhada
MalaysiaThe only downside is their soundproofing should be better. We got unit that’s facing main road & airport runway- really love the view but we could clearly hear noises from vehicles on the road hence can’t really have a good night sleep.
clean, convenient & comfortable. value for money! have designated parking area but quite limited. love the view from our room- we can see the planes depart/ landing as our room facing the airport runway. close to KKIA & KK city area
Stayed in February 2023
Reviewed: 17 February 2023
Len
Philippinesnoise from the airport
near the airport
Stayed in January 2023
Reviewed: 2 January 2023
Noor
MalaysiaNo exact pin location on Grab so had to use different location pin. Late to inform no airport shuttle available for next day. No iron / hairdryer.
Near airport. easy to get Grab at 5 am. Spacious room. Quiet area.
Stayed in October 2022
Reviewed: 14 December 2022
Tinnie
Malaysiashould have provide fridge
very near to airport and provide shuttle services to airport, a good transit place
Stayed in December 2022
Reviewed: 13 December 2022
Haileena
Malaysiaentrance to the hotel reception .. not in the main entrance of the building.
spacious and clean
Stayed in December 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content