Jalan Kempas 2, Taman Desaru Utama, 81930 Desaru, Malaysia
#4 of 14 hotels in Desaru
Guests' ChoiceBased on 1629 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.4
Facilities
8.7
Staff
9.0
Value for money
8.7
Free WiFi
8.7
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End of dialog contentReviewed: 27 May 2024
Norlela
SingaporeNothing that I don't like about this hotel.
Love the ambience once I stepped into the entrance of hotel.Giving me that holiday vibes,I feel so relax eventhough the weather outside makes me not so relax🤭
Stayed in May 2024
Reviewed: 27 May 2024
Naufal
MalaysiaWardrobe have a little musty smell
Exceptional staffs! Made everything so easy for my family and I. Definitely would recommend to have a stay here!
Stayed in May 2024
Reviewed: 26 May 2024
Ashveen
SingaporeThe games room was good, but the foozball table didn't have a ball. Someone removed it or stole it. PS4 was great,but the controls didn't have proper chargers. Should have some supervision or make guests responsible for using the room. Netflix and prime casting would be great as there isn't much activity at night in Desaru.
The ambience and hotel location was very ideal. The staff recommendation on places to visit was in accordance with my schedule and time. Mr Ammar was exceptional, he ensured my needs were met as well.
Stayed in May 2024
Reviewed: 26 May 2024
Norazlin
MalaysiaThe pillow..the pillow too soft and flat..if u double it still flat and uncomfortable..hope the hotel can solve it..
Everything..staff so friendly..many shop u can go..by walk or drive..if u dont want eat at hotel u can order by fp or grab..breakfast also good..
Stayed in May 2024
Reviewed: 26 May 2024
Sha
SingaporeNA
Location is very good for our liking. Not too close to the beach.
Stayed in May 2024
Reviewed: 25 May 2024
Nur
MalaysiaThe location is quite far from beach
The room is so spacious
Stayed in May 2024
Reviewed: 23 May 2024
Natasha
Malaysiagood hospitality. the things that i like the most is the shampoo smells so good
Stayed in May 2024
Reviewed: 22 May 2024
Cheng
SingaporeThe maintenance of the room seems a bit not good. I would suggest the hotel to increase their room maintenance regime to ensure that the rooms and facilities are in good condition. And also we are able to hear walking sound from the room above.
The food in the restaurant is nice and delicious. Do recommend their meal in the restaurant. Good offer as well. The swimming pool and gym are nice and clean. The bed is comfy as well. The room is clean.
Stayed in May 2024
Reviewed: 20 May 2024
Wayne
SingaporeNot enough facilities
Clean and tidy . Good security and safe
Stayed in April 2024
Reviewed: 16 May 2024
Nur
SingaporeToilet bidet spoil.. water all over
Breakfast and room..
Stayed in May 2024
Reviewed: 15 May 2024
Lee
SingaporeThe swimming pool floors are abit slippery
Nice and clean
Stayed in March 2024
Reviewed: 14 May 2024
Prasanth
MalaysiaNone to state
Location of the property where its not too busy and noisy, although it has plenty of amenities around. Facilities were in good condition and services by floor staff was excellent
Stayed in May 2024
Reviewed: 13 May 2024
Jia
MalaysiaOnly a very small thing maybe can improve, corridor outside our room and lift without aircon
Everything is good, and their breakfast is nice, and have honeydew melon in morning buffet. When we open our room door, we realise that aircon and lights are on, means we no need use our room card to activate the power supply, it was excellent.
Stayed in May 2024
Reviewed: 12 May 2024
Elijah
Singaporeonly one aircon in the gym was working so it was kinda stuffy with a few people working it inside but doesn’t take away anything from my wonderful experience here
nice location inland so there is a lot of local food options. shuttle buses that bring you to the public beach and back. pool and gym were clean and well-maintained. staff were exceptionally outstanding and provided great care and professional service throughout our stay. perfect staycation to not do anything and chill by the pool all day.
Stayed in May 2024
Reviewed: 8 May 2024
Nadrah
MalaysiaWe had an amazing stay there. Breakfast spread was really good, room was spacious and clean and all staff were very nice and attentive. Definitely will come back
Stayed in May 2024
Reviewed: 7 May 2024
Gaithri
MalaysiaMy stay was excellent. The duty managers were very helpful and friendly. I will definitely come back.
Stayed in May 2024
Reviewed: 4 May 2024
Shaun
SingaporeNothing
Staff were hospitable and accommodating, service top notch, lobby and room was spacious and clean. Location is great with supermarket directly opposite and many eateries nearby. The entire family loved the stay and we will definitely be back!
Stayed in April 2024
Reviewed: 3 May 2024
Siti
MalaysiaNone
The breakfast menu was great...so many options. The room..is spacious and clean
Stayed in April 2024
Reviewed: 2 May 2024
Shivam
IndiaIn room dining was not up to the mark. Unresponsive and very slow service
Stayed in April 2024
Reviewed: 29 April 2024
Balarama
MalaysiaCharges for parking..Hotel guess need to pay rm5 per day... even for motorcycle..same rate..really unfair
Room was excellent
Stayed in April 2024
Reviewed: 28 April 2024
Koh
MalaysiaCoffee and fruit juice don't taste good.
Stayed in April 2024
Reviewed: 25 April 2024
Jeff
United KingdomA bit slow at check-in
Cleanliness, friendly staffs, good spread of breakfast,, good room size
Stayed in April 2024
Reviewed: 22 April 2024
Tan
MalaysiaIt would be better if there is sea view
Overall cleanliness is above average. Only the floor is a little bit sticky.
Stayed in April 2024
Reviewed: 22 April 2024
Maithily
MalaysiaThe pizza we had ie margarita pizza needed more flavours.. other food was amazing!
The staff were super friendly Food at the Mesh was great! Loved the mash potato!!! Pool was clean Room was soo big!!!
Stayed in April 2024
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