The car park is in a tight spot 90 degrees and I see multiple cars scratched at level 2.

Very clean professional staffs

Stayed in March 2024

there was nothing that i didnt' like

We are a Muslim family (hubby, myself, toddler & my mom) who stayed at Four Points Sheraton from 14-18 April 2024. We had the most relaxing & peaceful stay at Sheraton, it was just fabulous. Each day, our tour operator would take us out to for a visit and we could return to the hotel, all worn-out & dead-tired. But, upon return to the hotel and after a refreshing bath, followed by sleep and the morning wide spread of breakfast, we would be 100% energised for the fresh day ahead. Families like me, book for overseas trips to run away from our daily stressful lives and believe me, my stay at Sheraton & visit to Malaysia made me stress-free and carefree. Thanks a bunch for making my trip memorable. Everything/Everybody from A-Z at Sheraton was 100 on 100…. Keep up the good work!

Stayed in April 2024

I feel it's a bit warm while waiting for the lift.

clean and it's location

Stayed in April 2024

Lack of a proper driveway makes drop offs and pickups hard when road is congested.

Excellent location that's a 5 min walk from the Pasar Seni MRT and LRT station, and Petaling Street. Rooms are very clean and comfortable. Breakfast is good. Plenty of food options right outside hotel.

Stayed in April 2024

breakfast choice - ideally introduce some variation to this. It was the same menu every single day.

staff were friendly, room was great, comfortable, spacious, location was central, and within a 5 minute walk to the MRT

Stayed in April 2024

Excellent location in the heart of the best tourist area of KL. Walking distance to all sites of interest. Excellent cafes and restaurants just steps out the door.

Stayed in March 2024

The staff was exceptionally friendly, accommodating and very professional. We loved the spacious room and the view we had. Everything was clean and felt fresh. The location right at the edge of Chinatown is great. Will definitely stay there again when in KL.

Stayed in March 2024

Nothing to say

Everything fantastic

Stayed in April 2024

Very nice hotel at great location. We were given a late check-out, which was really appreciated.

Stayed in March 2024

All was good

Friendly staff. Location was perfect. A lot of restaurants. Excellent service from the front office. Before I check out, they gabe a complimentary plate of fruits as they were unable to accomodate the check-in at 3pm sharp. The room was not ready on time

Stayed in March 2024

The proximity to different types of transport network. The chefs were amazing and even went out of their way for a fussy eater like myself. It gave me the confidence to try out different cuisines.

Stayed in April 2024

No bar open until 4pm

Lovely modern and clean

Stayed in April 2024

N/A

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Stayed in April 2024

Shower could be renovated. Sonetimes its a long time to wait for an elevator.

Very Nice hotel. Very friendly and helpful Staff. Big room with a Nice furniture. Very confortable bed. Nice view from the room but really best from the pool. Nice pool as well. Great breakfast with a lot of choice, maybe too much even beucause you dont know what to pick. Great location, close to china Town and the market.

Stayed in March 2024

This hotel is in the best location, very comfortable room, service was great.

Stayed in March 2024

Water did not flush strong enough. Need to keep flushing.

Excellent views from my room. Comfortable beds, good amenities, nice & helpful staff from receptionists to sanitary workers (such as Carolyn, faid, kyltt, May, especially Kesavan who informed me about the self-laundry availability at the hotel) , good facility with gym, swimming pool, washing machine & dryer for self-laundry on site. Good location with a very good eatery just across the street from hotel!

Stayed in March 2024

Everything! Top notch staff, unbelievable choices for breakfast, and the best location for accessing the heart of touristy downtown KL. Tons of restaurants , cafes and bars adjacent to the hotel.

Stayed in March 2024

Nil

Convenient location. Near to eateries & shops and easy access to city by MRT or Grab. The Twin Room was spacious and clean. Beds were very comfy and pillows were good too. Enjoyed sitting on the bay window seat admiring the local surrounds and the city view. Staff from the reception to housekeeping to dining room were courteous, attentive and helpful. Liked that they always served with a smile and would go the extra mile to make the guests happy. Would choose to stay here again on our next visit.

Stayed in March 2024

not a negative thing but the entry can be a bit confusing since the ground floor hall isn't the reception, so we need to take an elevator to the 7th floor where the reception actually is but there are some staff on the ground floor to help you with info

Everything in this hotel was flawless Waking up every morning to a movie like view was just amazing

Stayed in March 2024

One of our stayed room, air-cond was not working well.

The room was very clean. And all staffs are very kind and friendly.

Stayed in March 2024

Great location friendly staff

Stayed in March 2024

The staff were amazing!!! I would come back here again just for the incredible service! The breakfast was delicious! The location is ideal.

Stayed in March 2024

None

Great good location, close to a large selection of restaurants and cafes. The Pasar Seni MRT station is just 5 mins walk away. Clean and comfortable room. Ample usb power points and good in-room wifi connectivity.

Stayed in February 2024

Excellent location steps from Petaling street market. Many restaurants nearby. Rooms with great city views. Comfortable bed. Nice pool. Breakfast good.

Stayed in February 2024