No. 13, Jalan Tun Tan Cheng Lock, 75200 Melaka, Malaysia
#19 of 211 hotels in Melaka
Guests' ChoiceBased on 115 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.4
Value for money
8.7
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 April 2024
Amy
SingaporeHowever, due to the proximity to attractions such as night market, also meant it can be a bit noisy at night esp weekend after Muslim new year, could hear loud musics + fire crackers? at late nights. The room itself is a bit small, with only the tiniest bedside tables (slightly bigger than a palm and one already got a telephone on it) and a very small table topped already with a kettle and some tea/coffee sachets at a corner. Would be much nicer if they can think of loft setting (if allowed cos' do understand it's an old shophouse building). The air con kept on switching back to the default setting, so cold wind was blowing directly at the bed. The channels available are all local, so we didn't really use that, will be a great addition if they can get a cable to connect to a mobile device or just a SMART TV so patrons can go to youtube or netflix.
The location is perfect, just 5-min walk to Jonker street and main tourist attractions. I liked the bathroom and the rain shower. The staff are friendly overall and helpful, especially want to thank them when I was feeling unwell to help get some cold med from the pharmacy. BTW, you can request toothbrush+paste and/or razors cos' they may not supply these readily in the room.
Stayed in April 2024
Reviewed: 9 April 2024
Ann
AustraliaAir con had a smell
The quaintness ,the location and staff
Stayed in April 2024
Reviewed: 4 April 2024
Curtis
MalaysiaPerfect position, and the staff were very kind and helpful :)
Stayed in March 2024
Reviewed: 1 April 2024
Laura
ItalyThe room Is a Little bit too small!
The location is amazing, right behind the jonker st., Two steps from the river! Very clean, big bathroom. Nice staff
Stayed in April 2024
Reviewed: 31 March 2024
Hwee
SingaporeCleaniness . .we found a bug in between the pillows of the sofa bed
Stayed in March 2024
Reviewed: 29 March 2024
Mndtravel
CanadaWould be great to have breakfast available.
Superb location!!
Stayed in March 2024
Reviewed: 20 March 2024
Jessie
SingaporeLaundry - a few of the thick clothes received were not fully dry. My advice is to check all items in the room upon check-in. They thought we spoiled the water flask when we asked to replace one(we only realised the cover was broken when we want to boil water at night). We were asked to pay for it, which we did not. Though they did not insist but just don't feel good with that!
The security - 24 hours with staff at counter accessing guests going in and out. Guests can only enter the main door through the staff at coubter. This ensures that no other than guests can enter the premises.
Stayed in March 2024
Reviewed: 20 March 2024
Stephanie
Singapore1. The label on the fridge states all drinks inside the fridge are complimentary so we consumed them. At checkout, staff says only water was free. In the end, I paid RM54. Please re-phrase your label. Very misleading. 2. The bigger rooms that I booked were on the 2nd floor. My group of senior ladies had a difficult time using the staircase, as there is no lift. The staff suggested we move to the smaller rooms on the 1st floor, which we did. 3. The location of the hotel was good, near Jonker Walk. However, walking from the hotel to the Jonker Walk using the front door was very dangerous. Vehicles were less than a foot away from us. Overall, Rooms were not discounted when we stayed in smaller rooms on the ground floor. We were charged drinks we thought were complimentary.
Friendly Staff Clean Rooms Good Location
Stayed in March 2024
Reviewed: 13 March 2024
Yingying
SingaporeNo lift, but staff helped to bring our luggage to 2nd floor.
Very good location, walking 2 minutes to Jonker street. Walking distance to scenic spots
Stayed in March 2024
Reviewed: 11 March 2024
Ming
MalaysiaSuper friendly staff and great location just nearby the center of Melaka
Stayed in March 2024
Reviewed: 27 February 2024
Aida-widure
MalaysiaWe didn' t have any dislikes.
We liked the location, the room was comfortable and staff were friendly. The hotel had a quaint and cure setting.
Stayed in February 2024
Reviewed: 25 February 2024
Mohd
MalaysiaNo hooks on the walls or outside the cabinet and a small cabinet in the bathroom for storing items . As the room is cosy but a bit small , the hooks will help esp when u have 2 guests sleeping in the room as the wardrobe cabinet is very small .
Clean room , nice bathroom and all the staff members are great. Very friendly and always willing to assist .
Stayed in February 2024
Reviewed: 24 February 2024
Nicole
United KingdomIdeal location
Stayed in February 2024
Reviewed: 21 February 2024
Aigars
LatviaPoor WiFi coverage and connecting through portal login.
Nice and clean place. Friendly staff. Good location, close to tourist places and public transport.
Stayed in February 2024
Reviewed: 13 February 2024
Helen
United KingdomThe only thing is that the room was very small with nowhere to put anything.
Fantastic location, comfortable if small room, friendly helpful staff and lovely iced tea ready when we got back in the afternoon. It’s a nice place to stay.
Stayed in February 2024
Reviewed: 13 February 2024
Rena
AustraliaWould like a small blind that could be pulled over frosted glass window to blacken room in evening.
Location is perfect to see all the important landmarks and accomodation has a lot of charm. It is 1 street away from Jonker street and short stroll to Little India. Extremely close to river where you can sit relax and enjoy a beverage or two…
Stayed in February 2024
Reviewed: 8 February 2024
Siri
NorwayWifi was not good. The door to the bathroom was partially open.
Great location, cosy room and helpful staff.
Stayed in February 2024
Reviewed: 7 February 2024
Janet
United KingdomExcellent location. Rooms kept spotless and very helpful staff
Stayed in February 2024
Reviewed: 4 February 2024
Sarah
United KingdomRooms very small for 2 including luggage, but bed was very comfortable.
Lovely small hotel with an excellent central location. So easy to walk around historical Melaka.
Stayed in February 2024
Reviewed: 22 January 2024
Simona
SloveniaBalcony door without glass - you hear everything from the street (not for light sleepers!)
Super friendly staff - warm welcome with cold wet towel and sweet malaysian tea Top location - walking distance to everywhere Clean room Comfy bed
Stayed in January 2024
Reviewed: 20 January 2024
Mark
United KingdomNothing
This property was stunning . Jane, the owner has renovated this property perfectly. friendly, helpful staff .
Stayed in January 2024
Reviewed: 19 January 2024
Alice
MalaysiaToilet was abit odd with the door having a pretty big gap below right in front of the toiletbowl, it might get awkward for non-couples who share a room (what with the sounds and smell). Otherwise, the toilet was clean and had a modern design. Do need to take note that being at such a prime central location, it was VERY NOISY throughout the night(up till 3-4am) - it was NYE so perhaps parties also went on later for that particular night, so it won't be a good idea to take the balcony room for light sleepers.
Hotel location was very central, walking distance to Jonker Street for all your eating and shopping. There was allocated free parking behind the hotel (1 or 2) and we were fortunate enough that it was a rather quiet day for the hotel so we managed to snag the parking lot. We had the premium balcony room, which view half overlooks the Melaka river so it was quite nice. Room was clean and comfortable, spacious enough for 2 for a short stay. It was 31st December, so we had wonderful exclusive view of New Year fireworks from the privacy of our balcony! What a great experience.
Stayed in January 2024
Reviewed: 15 January 2024
Kishyarani
MalaysiaNothing. Our stay was perfect!
The rooms were comfy and clean. The deco was cute. The staff were good. You get free parking. The best part was the location! It was in Jonker and close to all the places we wanted to visit! Every time we get tired, it was easy to walk back to the hotel, rest for a while and go back out. The location was PERFECT. We will definitely love to come back here again
Stayed in October 2023
Reviewed: 12 January 2024
Khairun
Malaysiaparking are limited
walking to sungai melaka and tourist attraction, the is very cozy and comfortable
Stayed in January 2024
Rothenburg ob der Tauber, Germany
Buenos Aires, Argentina
Ishigaki Island, Japan
Apetlon, Austria
Buggenum, Netherlands
Isabela, Puerto Rico
Naples, Italy
Baia Domizia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content