No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, 05150 Alor Setar, Malaysia
#27 of 37 hotels in Alor Setar
Guests' ChoiceBased on 1581 hotel reviews
7.1Cleanliness
7.5
Comfort
7.6
Location
8.3
Facilities
7.1
Staff
8.0
Value for money
7.5
Free WiFi
6.8
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End of dialog contentReviewed: 26 April 2024
Azimat
SingaporeThe rm is dark, lack of lightning, Some light r not working. They need to put more light.
F&B staff very friendly House keeping gd.
Stayed in April 2024
Reviewed: 26 April 2024
Kuzek07
MalaysiaI like the hotel and i have been coming back to the hotel. In the exception to my recent visit in April 2024. Their central hot water heating system is down for a while already. Luckily, the shower water temperature is tolerable. Fortunately is for 1 nite only. Otherwise, everything is great.
I like the location and the surrounding areas. FnB outlets are within walking distance with hypermarket just across the main road. You can indulge yourself with streetfoods or restaurant. Breakfast at the hotel is ok. Nothing fancy and extraordinary. I can live with that.
Stayed in April 2024
Reviewed: 22 April 2024
Sunthala
MalaysiaNo hot water for bathing
Staff PRO was good.. they were helpful and friendly.
Stayed in April 2024
Reviewed: 16 April 2024
Dato
Malaysia- room was gloomy in lighting - no face towel - no hot water during the stay - breakfast was too basic ( no egg counter ) - house keeping was slow in making up our room till we got back it was not done -
Just the room
Stayed in April 2024
Reviewed: 27 March 2024
Muhammad
MalaysiaRoom is dim at night. No ceiling light provided. Only standing and table lamp. Had my dinner with my phone flashlight turned on. Water heater was out of service. Toilet rack broken. Escalator a bit slow. Room key deactivated on my 2nd day and had to go down the lobby to reactivate it.
Good interior design. Fast check in. Lots of shoplots nearby and a supermarket. Fast wifi. Comfortable big bed.
Stayed in March 2024
Reviewed: 18 March 2024
Wan
MalaysiaRoom cleanliness and decoration was nice and good, breakfast was good.
Stayed in February 2024
Reviewed: 15 March 2024
Suhaiza
MalaysiaThe cleanliness should be better, especially in the bathroom. TV works (it has HBO and Cinemax), but not that clearly. If these improve, then it's worth the price.
Breakfast option as sahur during Ramadan for Muslims, available from 4.00 to 5.30 am.
Stayed in March 2024
Reviewed: 11 March 2024
Caroline
Malaysiaeverything
nothing
Stayed in February 2024
Reviewed: 10 March 2024
Amir
MalaysiaComfortable and worth it
Stayed in March 2024
Reviewed: 9 March 2024
Ismail
Malaysia-
Location
Stayed in March 2024
Reviewed: 4 March 2024
Farrah
MalaysiaStaff very friendly,but i hope u can improve taste of food especially the Nasi Lemak one for breakfast,rest room and swimming pool need more hygiene and clean,room a bit dusty and less clean,also the window..i hope can improve for the next my trip..overall ok..tq for ur servis
Stayed in March 2024
Reviewed: 25 February 2024
Huskha75
MalaysiaThere is no enough chair provided at the poolside. Don't know where to sit while watching the kids in the pool.. Food taste macam kurang la kat restorannya. Dulu sedap, Sekarang tak macam dulu.
Nice to stay here.
Stayed in February 2024
Reviewed: 22 February 2024
Caroline
MalaysiaMaybe the cleanliness of the toilets
room, the water outlet was blocked on the 1st night but 2nd night was cleared. Breakfast was great Location was great
Stayed in February 2024
Reviewed: 20 February 2024
Zainab
MalaysiaNothinh
Could have been good if the sauna and spa is avaliable
Stayed in February 2024
Reviewed: 14 February 2024
Lim
MalaysiaOld Towels, blanket with marked, shower head broken, face mirror with crack line,
Comfortable bed, breakfast, staff friendly, location, shop and Lotus near by
Stayed in February 2024
Reviewed: 8 February 2024
Halizah
Malaysialocation
Stayed in December 2023
Reviewed: 31 January 2024
Zool
MalaysiaLocation is very good, near lotus mall n food court..
Stayed in December 2023
Reviewed: 28 January 2024
Norhayati
MalaysiaNeed to change the blanket cover as I receive a blanket full of yellow stains .
Comfortable,good facilities and variety of foods
Stayed in January 2024
Reviewed: 21 January 2024
Salmah
MalaysiaToilet and shower
Breakfast was good
Stayed in December 2023
Reviewed: 25 December 2023
Khairul
MalaysiaSome of the facilities malfunction such as fridge & water heater for shower
Cleaness & Location
Stayed in December 2023
Reviewed: 18 December 2023
Mazlan
MalaysiaValue for money
Stayed in December 2023
Reviewed: 17 December 2023
Md
MalaysiaBathroom needs repair. Water retention and slow flow
Location, cleanliness
Stayed in December 2023
Reviewed: 15 December 2023
Ahmad
MalaysiaNice location
Stayed in November 2023
Reviewed: 11 December 2023
Mohammad
Malaysiatoilet ventilation is extremely dirty. Parking spot is always full. Room window have not been cleaned for quite some time as the window is filled with moss
Fast check in. Hotel location near a lot of tourist attractions, a lot of hawkers nearby, swimming pool is clean. helpful reception team & free baby cot made it easier for sleeping arrangements.
Stayed in December 2023
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