146 Jalan Hang Tuah, 75300 Melaka, Malaysia
#31 of 212 hotels in Melaka
Guests' ChoiceBased on 1077 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
8.5
Free WiFi
7.2
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End of dialog contentReviewed: 5 December 2022
Sheau
SingaporeThe breakfast spread can be quite salty. Only bath towels are provided. Face towels have to be requested. The front desk can be unresponsive to our requests at times. Had to request bottled water a few times before they were delivered to our rooms.
The lobby is grand and has a nice scent. The stay is very value for money. The bed is very comfortable, the bathroom is clean. The location of the hotel is close enough to Jonker street and the buzz, but far enough to enjoy a quiet night.
Stayed in December 2022
Reviewed: 27 November 2022
Aqila
MalaysiaBeds were slightly uncomfortable.
Everything was clean and was in order.
Stayed in November 2022
Reviewed: 14 November 2022
Akhkar
MalaysiaThe connecting room is not sound prove.
The environment, design very cosy look cosy.
Stayed in November 2022
Reviewed: 14 November 2022
Humairah
Malaysiai hate that my room doesn’t have water heater and it was so cold to take a bath. furthermore it looks like the pillow and comforter were not cleaned & washed properly because there is musty smells on it and my parents cannot sleep because of that. please improved your service. quite disappointed due to this issues.
hi, i like all those decorations & scent when i first arrived to hotel. the staff trying to solve my issues which I thought i already paid the money using card which i used for booking. i was quite confused but it went smooth anyway
Stayed in November 2022
Reviewed: 28 October 2022
Sabariah
MalaysiaNil
In the city centre. Easy to access to other place
Stayed in September 2022
Reviewed: 25 October 2022
Tyra
Malaysiathe parking is smelly
clean and comfortable
Stayed in October 2022
Reviewed: 21 October 2022
Cheng
SingaporeDon’t like the shower towel. should provide hand tower & wash clothes
Location, cleanliness and staff friendliness
Stayed in October 2022
Reviewed: 16 October 2022
Felix
MalaysiaAirconditioning is just average, takes a fairly long time to get cold. Room is dim, lighting could be improved. The TV is too small, for the room price, its should be bigger.
Room and bathroom is clean, carpet and bedsheets had no odour, though 1 pillow smells like its used. Hot water in the bathroom is instant, towels are fresh and plush. Bed and sofa were comfortable.
Stayed in October 2022
Reviewed: 14 October 2022
Joe
MalaysiaFree Carpark but security may be a concern as anyone can park. Also easy access to rooms from carpark lift to hotel lobby lifts, straight up to rooms levels. Carpark is a bit rundown, wall paint looks used and not brightly lit. Found one coffee cup with red lipstick stain. 😳
Buffet breakfast was adequate. Love the warm middle size croissant and little cinnamon roll. Ample choices. Delicious rendang. The hotel is booked with company functions. Expect some crowds in the lobby. Room was spacious and clean toilet. Comfortable pillows and firm mattress.
Stayed in October 2022
Reviewed: 14 October 2022
Mawardi
MalaysiaThe pool was small for adults
Design, furniture, smell good, clean and comfortable
Stayed in October 2022
Reviewed: 14 October 2022
Janice
SingaporeBed is too soft, Room is very dim and tv is small
Room is big, toilet is in good working condition and spacious.
Stayed in October 2022
Reviewed: 12 October 2022
Abdul
Malaysia1. Room lighting too dim. 2. Swimming pool too small and kids pool was under maintenance. 3. Lift needs more security.
The lobby was stunning with good breakfast.
Stayed in October 2022
Reviewed: 12 October 2022
Khairunnisa
MalaysiaNo bathup in studio room
Breakfast
Stayed in October 2022
Reviewed: 6 October 2022
Ahmad
Malaysiathe parking is limited
beautiful lobby deco
Stayed in October 2022
Reviewed: 4 October 2022
Shireen
CanadaThe reception area has a huge stain glass ceiling and it is beautiful. Everything else was good as well. We were walking distance from the river market. We had a comfortable stay there to explore historic Malacca.
Stayed in September 2022
Reviewed: 3 October 2022
Nasrul
MalaysiaNothing
Clean room
Stayed in September 2022
Reviewed: 2 October 2022
Nurfarhana
Malaysiathe amount of light. Should put the brighter light at the table to do work.
the room is good but lacks proper lighting. The bed and carpet were very comfy. The toilet was clean. the decoration was fantastic! I love the style.
Stayed in September 2022
Reviewed: 2 October 2022
Ainan
MalaysiaThe lighting in the room, a bit dark . Breakfast selection could be improved.
Friendly staff,good food & quick service. Overall a great stay
Stayed in September 2022
Reviewed: 29 September 2022
Yek
Singaporethere is no chinese channel on the TV as well as water heater for shower -not hot at all, but the basin/ sink one over hot, and also all are the wall power sockets that made now fast charging plugs falls/ inconvenience for charging
the room is clean and comfortable, not bad breakfast buffet provided
Stayed in September 2022
Reviewed: 28 September 2022
Nurshahrily
MalaysiaThe pool is too small
The room was very clean.
Stayed in September 2022
Reviewed: 26 September 2022
Farah
MalaysiaSwimming pool maybe need to renovate, a bit danger for swimmers especially kids.
Excellent customer service by all your staffs.
Stayed in September 2022
Reviewed: 25 September 2022
Muhammad
Malaysiasound of toilet from another room
friendly staff, location
Stayed in September 2022
Reviewed: 21 September 2022
Julie
Malaysiathe lighting in the room. It is quite dark. Brighter will be good
Free upgrade and room space Room is clean Bathroom is big and clean
Stayed in September 2022
Reviewed: 20 September 2022
Norhasmida
MalaysiaThe room is too dim. If want to do work in the room at night will be a little strain to the eye. A suggestion maybe to put a different light at the study table. The aircond sound is also loud make it a little harder to sleep at 1st.
The breakfast is nice with both Asian and Western choice. However the desert selection is too small.
Stayed in September 2022
Reviewed: 18 September 2022
Surendran
MalaysiaSafe deposit box was not working. Small tv as compared to other hotels that i have stayed. Bathtub is a bit old and has some stain. Lack of gym equipement for those who want to do some proper workout.
Staff was friendly, with smile. Fast check in/out. Well decorated, clean and romantic feel. Room dining food was resonable priced (for hotel standard). Clean and a seriously spacious room and bathroom. Bed is very comfy. Hotel is about 20 mins walk to Jonker street. Buffet food is good, but limited variety.
Stayed in September 2022
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