The entrance of parking way too small. We needs to reverse many times to make sure the car not scratch. The room was comfortable but sadly the tv was not on properly. It keeps turning off by itself

Stayed in January 2024

Firstly, the towels provided were dirty, and it took the staff two days to replace them despite our repeated requests. Additionally, there was a significant leak in the ceiling that extended into our room, causing inconvenience and discomfort. Furthermore, our visit to the gym was met with an unpleasant encounter when the security guard accused us of breaking a fan, without any evidence, and threatened to review security footage. After a few uncomfortable minutes, we felt compelled to apologize, despite the baseless nature of the accusation. These experiences significantly detracted from our overall enjoyment of the stay.

Stayed in December 2023

there was rubbish and litter scattered all over the carpark

the view was amazing

Stayed in December 2023

No wifi at all. Even inform the staff still no one fix it. I stay for 5 days 4 night. It is really troublesome when don’t have wifi access! Room has tv stick but without wifi can’t access at all. And it always smelly in the room, comes from the toilet. I bought fragrance spray also manage to hold the smell awhile only. Really disgusting.

Location wise is good. Near to a lot place that want to visit. And the room is big enough. The roof top has beautiful scenery and reasonable price restaurant.

Stayed in December 2023

It's clearly visible, the best days of the place are over. COVID hit them hard. Shabby chairs and a couch I wouldnt want to check under black light. Mold smell in the whole studio and It's more like an airbnb than a hotel, where you need to announce room service ahead...I guess to save money

View, Size and ameneties of the room

Stayed in November 2023

bath tube not really clean

good location

Stayed in September 2023

Great place

Stayed in February 2024

This review has been hidden because it doesn't meet our guidelines.

The room had a lot of damage at and unsafety electricity supply The bathroom heater was not working, and the water was not cold

The place was strategic

Stayed in April 2024

Very poor service. There was no hot water for showering. I asked to change rooms a little late and they were not given. There was no hot water and the bed was dirty. I couldn’t get a solution through WhatsApp customer service. Then the person at the counter scolded me for coming back late and refused to change my room.

Stayed in March 2024

Dirty aircond thick dust not properly service. I cannot watch tv staffs are not helping me at all

Facilities is clean and good condition

Stayed in March 2024

The automated check-in bot isn't the best but the receptionist was able to still confirm the booking and check me in.

The infinity pool on the rooftop has an amazing view out over KL and you can get the Petronas Towers in your shot. The room is just like a hotel room but for half the price!

Stayed in March 2024

Tv broadcasts are less than satisfactory

Good location

Stayed in March 2024

The unit I stay, the aircond is not cold. Towel prepare got some smell. The 3 bedroom unit toilet not all private. Only the master bedroom. The downlighting is bright, especially the toilet.

Property location is good. Easy to looking famous restaurant for dinner.

Stayed in March 2024

Amazing rooftop, beautiful view from the apartment

Stayed in March 2024

my television is not working.. i ask them to fix and they ask me to watch youtube.. but my decoder is mytv.. the light are also broken.. and they dont even talk about it.. very poor service.. at the end of the night.. they dont even ask how was my Tv and my light..so sad bad service..

good parking, and easy to walk in the city

Stayed in February 2024

Difficult to check in

Nice view and clean environment

Stayed in December 2023

Terrible service, dirty room, there was no cleaning for 7 days wgen host said it will be at least 2 times a week. There was a smell inside the room and the walls were moldy

Nothing

Stayed in January 2024

Gave us a mattress on the floor for the 2nd bed, the springs were sticking out of it, none could sleep on it! Had to sleep on lounge for 2 nights. Staff can't help. Wall was crumbling as well.

Bathroom

Stayed in December 2023

Checkin late.cannot put ur bag before u check in . Customer services not helpful

View of pool .

Stayed in January 2024

Location and environment and also the staff was nice

Stayed in January 2024

We didn't have good experience here, wouldn't recommend the place. Starting with check in - I sent couple messages via booking about the check in details, and didn't receive any reply. We came late, at around 11pm, found WhatsApp number, tried to send couple messages and called them, no answer. After 20 minutes they answered via phone and told that they will check WhatsApp and send us the details. We didn't receive anything again. The total self check in time took almost 1 hour. Received only 1 key card. Second thing is cleanliness... Bedding and towels were dirty, all huge windows were full of finger/hand prints. We sent a message via WhatsApp with a request to change it and clean it tomorrow, they agreed (with no apology). Of course the next day no one came, they never answered us again via WhatsApp. They changed those dirty beddings and towels only after 3 nights, when we found a receptionist and asked face to face. Changed beddings and towels was still with many stains. During our stay, we found couple cockroaches. Last thing is that the apartment is uncomfortable for a longer stay. There are no hangers for clothes, shower doors doesn't close fully, no hooks in shower or corridor, no dryer for wet clothes, there is a kitchen but no spoons, only 4 cups although apartment can accommodate more than 4 people.

Spacious apartment, very nice rooftop swimming pool with a nice bar. View from the apartment is nice, to the centre.

Stayed in January 2024

good

good

Stayed in January 2024

- very bad drainage smell - very old and springy bed, it hurt my back - very flat pillow - very poor service - main light swift malfunctioned, the light was on all night - bathroom is open layout concept, not suitable for family - tv was not functional, couldn't on

it was spacious.

Stayed in December 2023