Batu Ferringhi Beach, 11100 Batu Ferringhi, Malaysia
#3 of 23 hotels in Batu Ferringhi
Guests' ChoiceBased on 2594 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 3 May 2024
Yati
MalaysiaVery good
Stayed in May 2024
Reviewed: 1 May 2024
Eugene
MalaysiaThe pool is too crowded and too many non hotel guests was using the pool. Some of the room that connected to the swimming pool is staying more than 6 people.
Cleanliness of the hotel
Stayed in February 2024
Reviewed: 30 April 2024
Mohd
MalaysiaRoom and toilet
Stayed in April 2024
Reviewed: 30 April 2024
Fatin
Malaysiaspoon a bit dirty in the room. but everything else is perfect
staff is so friendly
Stayed in April 2024
Reviewed: 29 April 2024
Chandra
AustraliaNothing
Great location and staff
Stayed in April 2024
Reviewed: 23 April 2024
Eric
MalaysiaRoom was not cleaned properly, it was pretty dirty on the carpet. Cleaners weren’t friendly, barged into the room to clean despite being asked to give us a moment to vacate the room Breakfast deteriorated compared to our last trip 2 years ago
A staff called Stephanie was very professional and helpful. Beach, slides and pool
Stayed in April 2024
Reviewed: 19 April 2024
Morag
United KingdomThe nearby Hard Rock Cafe was OK if you wanted a proper meal. Just a little short of options if you wanted something lighter. Not a real criticism.
Breakfast was amazing, with a wide selection to provide for all different requirements. The Staff were polite & friendly and very helpful. Location was ideal, right on the beach, and close to Batu Ferringhi, if you wanted to leave the hotel. Also Penang Island and George Town were close by . The rooms were brilliant. We had balcony with a pool/beach/sunset view. The rooms were clean and spacious, with everything you could ask for. The car park was good too.
Stayed in April 2024
Reviewed: 16 April 2024
Norhafizah
MalaysiaNice to be here
Stayed in January 2024
Reviewed: 15 April 2024
Kalai
MalaysiaNo comments
Everything is excellent and great enjoying
Stayed in April 2024
Reviewed: 15 April 2024
Kalai
MalaysiaNo comments
Everything is a great full day, and the peace of family at the beach and them park
Stayed in April 2024
Reviewed: 14 April 2024
Mazni
Malaysiafar from town
swimming pool
Stayed in April 2024
Reviewed: 14 April 2024
Shamini
MalaysiaNone
The food was so good. Rooms are clean. Overall we have a good stay.
Stayed in March 2024
Reviewed: 13 April 2024
Anjalai
MalaysiaNice view and room is very clean and comfortable
Stayed in April 2024
Reviewed: 12 April 2024
Ethan
MalaysiaThe bottle water only can request 2 bottle per time. So abit trouble some to keep on requesting. And I drove and EV Car. The charger is being hogged by another car after completing charging.
The pool was fantastic for my kids. She absolutely loved it. Went to play non-stop. The Breakfast was good as well.
Stayed in April 2024
Reviewed: 10 April 2024
Nafiul
MalaysiaWashroom space is too small
Facilities are top notch and staffs are superb
Stayed in April 2024
Reviewed: 7 April 2024
Mohammed
United StatesToo much chlorine in the pool water and ants around the pool
The music every Friday which should be everyday kids area at the pool
Stayed in April 2024
Reviewed: 7 April 2024
Sachin
AustraliaNothing
Family friendly
Stayed in April 2024
Reviewed: 6 April 2024
Lina
MalaysiaStaff were accommodating and very friendly. Room was always clean. Facilities are also kept clean
Stayed in March 2024
Reviewed: 5 April 2024
Annuar
MalaysiaService such as house keeping and easy of lodging
Comfortable room and good facilities
Stayed in March 2024
Reviewed: 3 April 2024
Praks
United Arab EmiratesUnfortunately, some basic items listed on the menus were never available. We were promised alternatives but these were not proportionate to what was originally on offer. Lifts were dated and slow - our access cards didn't always work, which was a bit inconvenient.
We loved being on the beach and the water slides were a lot of fun for our 2 young children. The room was also spacious and comfortable. The staff were lovely and friendly.
Stayed in April 2024
Reviewed: 3 April 2024
Geoff
AustraliaThey did not have any cafe.... for Barista coffee etc. Or no ice cream available
Swimming Pool, restaurants and room were excellent and met all expectations
Stayed in March 2024
Reviewed: 3 April 2024
Alexandra
MalaysiaThe room was cozy and spacious enough. Staffs were very helpful and friendly. Good spread of the Buffet breakfast and buffet breakfast was right up to 11am.
Stayed in March 2024
Reviewed: 2 April 2024
Lohweytor
MalaysiaThe breakfast. We didn't not like it, it is okay but we have had better choices and tastes.
Amazing environment, love the vibe, pool is a hit with the kids and I liked it too. Staffs are wonderful, have an incredible chill touch (but attentive) to hospitality.
Stayed in April 2024
Reviewed: 2 April 2024
Sinead
IrelandWe stayed in March and it was double the price of the previous month so that was slightly frustrating but we still very much enjoyed our stay and look forward to returning soon.
The location is fantastic and the pools and slides are perfect for children. On this stay we had a standard seaview room but the previous week we stayed in a Lagoon room which I'd highly recommend but they seem to be booked out early ( even though most seemed empty as we swam by during our stay, which was frustrating). Anyway we loved the vibe, the balconies and the great room service.
Stayed in March 2024
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