45 Jalan Sutera Tanjung 8/2 Taman Sutera Utama 81300 , 81300 Skudai, Malaysia
#43 of 50 hotels in Skudai
Guests' ChoiceBased on 99 hotel reviews
6.3Cleanliness
6.4
Comfort
7.1
Location
7.7
Facilities
6.5
Staff
7.3
Value for money
7.3
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Lim
MalaysiaShare Toilet is really dirty.
Room is okay
Stayed in May 2024
Reviewed: 5 April 2024
Sathya
Malaysiaeasy to stay..
Stayed in April 2024
Reviewed: 15 February 2024
Josephin
MalaysiaSnoring sound can't sleep. Shower area wasn't clean at all. The trash bin was full.
Stayed in February 2024
Reviewed: 25 December 2023
Liew
MalaysiaThe AC is dripping! To locate the room is also kinda hard. The toilet is horrible! Only shower is sort of acceptable.
The bed (upper bunk) was okay. But the upper bunk climb up ladder is hard to use.
Stayed in November 2023
Reviewed: 1 December 2023
Tuck
MalaysiaThe fragrance smell not pleasant. The keycard don’t usually works. No dustbin in the hotel, not even at common area.
Towel is ready Cheap
Stayed in November 2023
Reviewed: 20 July 2023
Abdullah
MalaysiaWill stay again
Stayed in July 2023
Reviewed: 6 June 2022
Wana
Malaysiashared bathroom and room with different gender
good and comfy
Stayed in June 2022
Reviewed: 10 February 2022
Ikha
MalaysiaThe light can't turn off.
Location is good
Stayed in February 2022
Reviewed: 10 March 2024
Hudhayfa
AlgeriaThe receptionist was soo rude he even yelled at me if it wasnt 1 am i would have looked somewhere else to stay nobody wants to be yelled at, i take customer service very seriously. Overall, i wouldnt go there again and wont recommend.
They have comfy beds
Stayed in March 2024
Reviewed: 5 January 2024
Mohd
MalaysiaNo tv area
Toilet clean
Stayed in January 2024
Reviewed: 26 December 2023
Jaspal
MalaysiaNo privacy and not suitable for family
Stayed in December 2023
Reviewed: 11 December 2023
Jaikganesh
MalaysiaI left my specs there and called so many no one answer the call and I can't get bck my specs
The place is good👍🏽
Stayed in November 2023
Reviewed: 8 December 2023
Lim
MalaysiaToilet dirty Door unable to lock
The bed still okay
Stayed in December 2023
Reviewed: 1 December 2023
Maa
MalaysiaRecommend
Stayed in November 2023
Reviewed: 8 November 2023
Marisya
MalaysiaThe smell of toilet..the share toilet is dirty and smell bad of smoking
The bed so comfortable
Stayed in November 2023
Reviewed: 20 October 2023
Khean
MalaysiaAll things is very bad condition like air cond no remote control and like sparkling also water dripping, shower area small, toilet bowl area less, carpet like dirty, room lights very lees, no button to turn on/off and no function, door damage, card detector no function, dusty and smell in hotel.
Nothing...
Stayed in October 2023
Reviewed: 29 August 2023
Susan
MalaysiaThe toilet not clean and the door unable to lock
Location is convenient
Stayed in August 2023
Reviewed: 11 August 2023
Chew
MalaysiaEvery thing...
Stayed in August 2023
Reviewed: 8 August 2023
Sw
MalaysiaTerrible and super small smelly toilet to shower. There's only one bin all over the floor and toilet .The bin is full with rubbish ,no one bother to empty it. They use spoilt hair dryer as deco? All the three hair dryer spoilt. They don't allow to wear shoes in dom area but the carpet floor is damn dirty, you can see your bare foot is black after stepping it. Yucks.
Space to sleep is good and privacy enough for me. Cold aircond
Stayed in August 2023
Reviewed: 24 July 2023
Abdullah
MalaysiaCustomers should learn about hygiene
It was a good experience
Stayed in July 2023
Reviewed: 7 July 2023
Eslam
EgyptQuiet and beautiful place and good treatment from stuff
Stayed in July 2023
Reviewed: 8 June 2023
Jessica
MalaysiaThere is a bit hard to climb up the upper bed as you not hope to disturb the people at the lower bed. The check in is a bit late and take time at the counter.
The location of this hotel is good. There are lots of eatery shops like bubble tea shops, desserts shop and restaurants nearby the hotel. Sutera mall also can reach by walking distance.
Stayed in June 2023
Reviewed: 23 March 2023
David
MalaysiaCleanliness is bad
Stayed in March 2023
Reviewed: 13 March 2023
Muhammad
MalaysiaLokasi xda makanan halal for muslim
No good form muslim
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content