leaving!

Fabulous staff and a great rooftop pool. Room upgraded, much appreciated, easy free/safe parking, fantastic breakfast

Stayed in August 2023

The carpet in the room. The room is also like the other hotels in the city compared to marriot & hyatt centric.

The lobby

Stayed in August 2023

Nothing

Everything was clean, everyone was friendly and helpful Location is a little off the main streets but no issue if you use grab. Local Borenos fried chicken and Welcome seafood are just next block. Room was clean, lounge was excellent with a band, staff were helpful and friendly. Excellent Hilton service.

Stayed in August 2023

Wi-Fi is only freely accessible in the public area. One needs to be a Hilton Honors member to enjoy complimentary Wi-Fi in the rooms.

Generously proportioned bedroom, central location.

Stayed in August 2023

Room lighting was very dim despite switching on all the available sources. An extra chair at the table will be good like the area in the foyer.

Easy access . Polite helpful staff. Clean and comfortable. Room spacious and neat.

Stayed in August 2023

Nothing!

Quick efficient check in and great room service!

Stayed in August 2023

Nothing

Clean, nice pool, close to airport, spacious comfortable rooms, amazing breakfast.

Stayed in August 2023

All good

Great central location. Very friendly and helpful staff. Good chat about some of the sights and events happening in KK. Very comfortable rooms with good facilities. Pool nice. Booked the suites with lounge access. Nice afternoon drinks and canopies.

Stayed in August 2023

None that I can recall

I love the whole package. I would love to stay again on my next visit to KK.

Stayed in August 2023

Clean room, good water pressure in shower, really comfortable bed

Stayed in August 2023

The breakfast at the cafe was poor quality and lacked taste acrosss the various cooked items

Stayed in August 2023

The food during room service. Ordered chicken tikka masala but what came was nothing like this dish- was just a chicken leg and wing, roasted, as in a roast. We also ordered rice thinking it would be a proper chicken tikka masala but as it wasn’t that was just a waste of money.

Breakfast was very good as is the location. All staff were very friendly and helpful

Stayed in July 2023

Amazing location and value for money

Stayed in July 2023

Only two very minor things I didn't like: 1. I ordered room service and amongst the items I got was the oxtail soup and it came luke warm (as mentioned, this was very minor) but the soup itself was quite flavourful and all the other food I ordered was good too! 2. I feel like the room could have a few more rubbish bins. Found it a bit of a hassle to have to go to the toilet when wanting to throw some small bits and bobs. With a toddler, easy access to bins is always a huge plus.

Room and Service The room was clean and the staff were very friendly. A shout out to Christy who checked me and my family in and out of the hotel. Made the experience quite easy albeit it being late in the evening. The amenities were complete. The bed was amazing! My sister in law was on the extra bed which we requested and she slept like a baby! I especially appreciate the bidet toilet. There is also satelite TV which was great as the Korean Open (badminton) was on at the time and the family could watch the matches live. Benefits for Family with Small Kids There is a kettle in the room so your access to hot water for formula or reheating breast milk / packed baby food is not a problem especially if you don't travel with a bottle warmer. Sinks are deep enough for a quick bath for your babies not older than 1.5yrs otherwise the shower has a separate setting for either rain shower or the hand held showers. Lots of fruits, cereal and yogurt at the continental breakfast. Walls are thick enough where people won't hear your baby cry - you don't have to worry about disturbing others! Rooftop Pool Since it was a family trip, I was with my 17 month old daughter and appreciated that the pool was divided into two areas with a shallow end where smaller kids could play. The roof top pool is also a beautiful area for pictures. Got some nice shots of my daughter and husband lounging around. The greenery is quite picturesque. Things to Splurge On If you can afford to I would recommend splurging on getting the executive rooms with access to the Executive Lounge. Your breakfast and hi tea are sorted and the food is excellent and kid friendly too (I'm still thinking about the thai fried rice they served for breakfast!). Lobby Cafe + Other Food Access My husband and sister in law (both coffee drinkers) enjoyed the coffee from the cafe at the lobby - one of the best lattes theyve had!

Stayed in July 2023

We liked everything

Loved the pool Our room was spacious The concierge was fantastic

Stayed in July 2023

It is definitely a family hotel so couples or people who want some peace might find it hard because the pool area is full of kids.

Clean room with a very large, comfy bed. Good amenities in the room. Nice pool/sauna areas. Staff were very friendly and accommodating. In a good area, easy to get everywhere. Hotel has lots of restaurant options/room service but there are also lots of different restaurants in the surrounding areas.

Stayed in July 2023

Nothing

All

Stayed in June 2023

Nil

Very good breakfast, nice waiting area, nice services at everywhere in the hotel, fast check-in and also poolside services. room cleaning services and nice coffee bar below the hotel lobby area near to seafood restaurant and mall

Stayed in June 2023

Our stay at the Hilton Hotel was enjoyable. The staff was friendly and welcoming, ensuring a pleasant experience from check-in to check-out. The rooms were clean, comfortable, and well-appointed. However, it's important to note that access to the executive lounge on the executive floor came with an additional fee. While the lounge provided a relaxing atmosphere and offered various amenities, such as evening refreshments, the extra cost should be considered when making a booking decision. The hotel's location was convenient and allowed easy access to nearby attractions. Overall, we had a positive experience at the Hilton Hotel, but be mindful of any additional charges

Stayed in July 2023

Nil

Good, clean and friendly staff

Stayed in July 2023

The staffs were so kind.

Stayed in July 2023

We were on holidays and next time would have booked a hotel nearer to the centre.

The beds were great, mattress far more comfortable compared to other hotels.

Stayed in July 2023

Nil

Location and cleanliness

Stayed in June 2023

Nothing

Everything was spot on!

Stayed in April 2023

The floor of the swimming pool was quite slippery when it was raining.

Nice, big & clean, very near by the airport. We took taxi it costed only RM 30 from the airport & we left by grab and it only costed us RM 10.

Stayed in July 2023