G20k Jln PM 5, Plaza Mahkota Banda hilir, 75000 Melaka, Malaysia
#195 of 214 hotels in Melaka
Guests' ChoiceBased on 114 hotel reviews
5.1Cleanliness
6.2
Comfort
6.1
Location
7.5
Facilities
5.7
Staff
5.9
Value for money
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 April 2024
Teja
Malaysiapillow and blanket smelly like didnt change
toilet is really clean
Stayed in February 2024
Reviewed: 10 April 2024
Teja
MalaysiaThe pillow and blanket are smelly like they didnt change the pillow case, the bedsheet and the blanket. It smells like someone's sweat. The aircond is not cold enough eventhough it is already 16 C
The price is affordable for a one night stay and the location is near to Taming Sari. The bathroom is really clean.
Stayed in March 2024
Reviewed: 26 December 2023
Kannagee
MalaysiaStaff not giving proper attention and the boss was to reluctant
Clean and spaces
Stayed in December 2023
Reviewed: 27 November 2023
Eyna
Malaysiagood
good
Stayed in November 2023
Reviewed: 30 October 2023
Harianti
Malaysiathe lobby not open for like 24H we need to checkin before 11:59pm 😅
Stayed in October 2023
Reviewed: 30 September 2023
Siti
MalaysiaStaff didnt welcoming... Sound us coz we late reply his whatups message n want cancel our booking... We already booked n paid how come he say like that. The indian guys..
Surrounding area easy for everything
Stayed in September 2023
Reviewed: 30 August 2023
Eleanna
MalaysiaThe room facilities did not meet my expectation as some were insufficient, not functioned well and confined space. Some of the facilities were already in poor condition and during my stay, the facility was broken, then repaired and being charged for that thing. I really suggest that the property owner should do detail inspection and well maintenance for all the room facilities.
The location was near to centre of Melaka attractive spots. The facilities were pleasant for people to stay overnight or two nights. The staff in charge was kind and fast response.
Stayed in August 2023
Reviewed: 8 August 2023
Mohd
MalaysiaDont have link a booking system with booking.com Something problems with booking.com Luckly i arrive earlier.if arrive night may be my payment burn.. Budget hotel.not suitable for family.
Stayed in May 2023
Reviewed: 4 August 2023
Emyliea
MalaysiaGood UTK trip sekejap
So far ok
Stayed in August 2023
Reviewed: 20 July 2023
Mohammad
MalaysiaStaff is not helping or explain how to get a booking form (download) instead claim customer as scammer and ask for cash, double pay. Family room is at top, only have ladder, quite exhausted for family between 40-60 years old for that distance. They don't have coupons for parking, get summon after check-out.
Close to uptown, mall and also interesting place
Stayed in July 2023
Reviewed: 2 July 2023
Elmi
MalaysiaProperties need my PDF detail for claim with booking.com...i already make payment before arrived...my status at booking.com confirmed why still need my detail
Stayed in July 2023
Reviewed: 2 July 2023
Nasaruddin
MalaysiaThe receptionist staff.
The room was so clean. So goes with the toilet.
Stayed in July 2023
Reviewed: 13 January 2023
Fatin
MalaysiaThe staff always not at the counter
So close with Melaka city..easy to walk..many shops here
Stayed in January 2023
Reviewed: 20 December 2022
Jinghan
Chinano hot water, a little dirty
good location
Stayed in November 2022
Reviewed: 29 November 2022
Fatin
Malaysia1) Got cockroach in the room 2) No iron & water heater provide in the room 3) Aircorn not cold 4) Heater shower not function
Nearest with favourite place - just walk in no need to drive
Stayed in November 2022
Reviewed: 28 November 2022
Wood
SingaporeFacilities are quite old and some broken- e.g the bathroom lock. The surrounding area can be very dark at night. Sound proofing is not great and can constantly hear neighbouring rooms and also from outside.
Convenient location and cheap
Stayed in November 2022
Reviewed: 20 May 2024
Lakshmanan
MalaysiaNo response
Don't like
Stayed in May 2024
Reviewed: 12 May 2024
Adiella
MalaysiaAll
None
Stayed in May 2024
Reviewed: 26 March 2024
Brian
AustraliaLots. Not recommended.
Not much.
Stayed in March 2024
Reviewed: 3 March 2024
Azizul
MalaysiaParking limited,check in time need to change,hope can make it check in time 24hour
The bos friendly,very helpful. location good,near with many attraction place,walking distance
Stayed in March 2024
Reviewed: 29 February 2024
Ummu
Malaysiawhen we arrived they didn't open the door also not pickup phone! we call and wait them around an hour ! they still not response!give my refund! now they blocked WhatsApp us!
bad service! bad service! bad service!
Stayed in February 2024
Reviewed: 14 February 2024
Fahmi
MalaysiaThe hotel don't have lift, the blanket have blood, the tower smell like already use
The hotel is nearest to town no need use car just walk
Stayed in February 2024
Reviewed: 13 February 2024
Norsyafiah
MalaysiaService and condition room
Strategic place
Stayed in February 2024
Reviewed: 7 January 2024
Maizatul
MalaysiaThe reciptionist was so rude. Cannot check in late. Our money burn
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content