456 Lebuh Chulia, 10200 George Town, Malaysia
#130 of 178 hotels in George Town
Guests' ChoiceBased on 61 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
8.2
Facilities
7.5
Staff
8.3
Value for money
7.7
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 20 April 2024
Yong
MalaysiaStrategic location. Very easy to find food and entertainment.
Stayed in April 2024
Reviewed: 15 April 2024
Sumant
SingaporeLocation is good. Hotel was very neat and clean
Stayed in April 2024
Reviewed: 28 March 2024
Grace
United KingdomThe mosque is VERY loud (it’s like the speaker is in the room with you) but I knew this before I booked and knew it wouldn’t bother me too much. Wouldn’t recommend if you’re a light sleeper! I also got bitten more in this hotel than I have in my whole trip. I think a mosquito just got stuck on my bedding though.
All pretty good, enjoyed my stay here. Clean, nice staff, good WiFi.
Stayed in March 2024
Reviewed: 22 March 2024
Urbanovich
BelarusThe only and big probmel about this place are mosques and their singing every morning at 6 am and every 3-4 hours later untill 9 pm. They are extremly colse to the windiows of hotel and since windows are not provided with good sound isolation it was big issue cause i cant sleep normal and was forced to wake up every morning at 6 and 9 even if i didnt want to.
In genereal everything was okay, the stuff was very nice and helpfull, room was qiute dealable for the price.
Stayed in February 2024
Reviewed: 22 March 2024
Jay
United StatesStaff was very helpful and the room was nice, however nearby is a disco or nightclub that plays thumping music from 9-12. I won’t return for that reason.
Stayed in March 2024
Reviewed: 9 March 2024
Ibrahem
MalaysiaVery basic
Staff, location and price
Stayed in March 2024
Reviewed: 26 February 2024
Oskar
NetherlandsNo fridge, although this was not expected. No view from the window, but this was also not expected.
A true three star hotel experience. Clean everything, very friendly and helpful staff. From the hotel, the old city centre was within 15 minutes walking distance. We asked for a room with a window, and were fortunate enough that there was still one available. 24hour reception & fast check in/out. Free cold/hot mineral water right on our floor.
Stayed in February 2024
Reviewed: 1 February 2024
Sujintha
United KingdomN/a
It's ok
Stayed in January 2024
Reviewed: 17 January 2024
Punsak
ThailandNoise from outside ,worker and other customer. Bad tv. Control
Clean room, good design, easy to travel
Stayed in January 2024
Reviewed: 2 January 2024
Ashok
CanadaThe hotel is located in the centre for night life with pubs nearby. There are few local restaurants with reasonable pricing. This hotel was basically new and cleaned with basic amenities for travellers that are budget conscious. The staffs are friendly and from my understanding they are planning to open a restaurant in the hotel itself, that would be a plus point for travellers.
Stayed in October 2023
Reviewed: 31 December 2023
Glenn
FinlandNot a big deal but was hair from previous guests on the floor in the room and in the bathroom, for the price you pay a little more attention to detail would be good.
Good location, fairly clean. Nice staff. Easy to check in and easy to find.
Stayed in December 2023
Reviewed: 26 December 2023
Mark
NetherlandsRoom has only been cleaned/made up once. After the first night. Rest of the three nights not. Needed to ask for new toilet paper every day. The rooms are REALLY noisy. Can hear almost everything on the hall way and from the neighbors.
Rooms are clean and beds are comfortable. The staff is really kind and helpful! Rooms have a suitable size. Location is very good! Right on the main strip.
Stayed in December 2023
Reviewed: 25 December 2023
Chelsea
MalaysiaIt's past the check-in time, but our room still isn't ready. We were told the room was ready, but when we arrived, the cleaner was still in the room, cleaning with a wet floor and toilet. You can literally hear the renovation next door and other guests talking. Thanks to the front desk guy who let us have a late check-out.
Strategic location
Stayed in December 2023
Reviewed: 22 October 2023
Jenni
AustraliaThe noise from other guests. Sound insulation was not great, but the problem was that other guests constantly talked in the corridor and opened doors loudly, rang each others room, etc.late into night. Was Saturday night, so suspect quieter other nights. I did fund a little dark for reading as only one light in the room, but otherwise, fine
The location is great. Simple hotel but comfortable . Water and AC are good. The room is fine if out sightseeing or sleeping. I did not have windows but booked knowing that. Was very clean with good linen.
Stayed in October 2023
Reviewed: 4 October 2023
Wendy
MalaysiaHowever not so sound proof as we can hear people talking and doors closing really loud. Lack of basic supply like shower cap, toothbrush, Beverage is also not supplied, No kettle in room, to get hot water at corridor but water dispenser was not working.
Small refurbished hotel. Very clean . Comes with Smart TV. Unique elevator. lots of food available nearby.
Stayed in September 2023
Reviewed: 28 April 2024
George
MalaysiaNone
Proximity to other location
Stayed in April 2024
Reviewed: 26 April 2024
Ibrahim
AustriaNothing
Staff are friendly and helpful 🙂
Stayed in April 2024
Reviewed: 12 April 2024
Lisa
United KingdomNothing!
Fabulous hotel! Lovely friendly staff! Super clean! Rooms are perfect. Comfy bed! Great shower! Working TV.
Stayed in April 2024
Reviewed: 10 April 2024
Haznida
Malaysia- slow elevator - no parking space
- the cleanliness is A+ - walking distance to everywhere in Georgetown - the staff was very friendly n helpful - will definitely come back - recommended hotel
Stayed in April 2024
Reviewed: 13 March 2024
Chai
MalaysiaThe day of our check in ,the room is no have mineral water and bath room no body shampoo The staff not checking the room before let us enter room .feels disappointed. But after that ,we call and ask only assist to sent both to the room.
Stayed in March 2024
Reviewed: 1 March 2024
Roger
AustraliaThe room had no window. This was not clear in the photos in booking.com
Stayed in February 2024
Reviewed: 16 February 2024
Seo
MalaysiaNo parking, had to find ownself along the road.
Very satisfied with room cleaness, air conditioning cold, staff receptionist and house keeping provide good service.
Stayed in February 2024
Reviewed: 28 January 2024
Manickam
SingaporeThey didn’t clean the room or change the towels for three days
Stayed in January 2024
Reviewed: 19 January 2024
Dato’dr
MalaysiaNOTHING
FRIENDLY AND HELPFUL STAFF
Stayed in December 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content