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Reviews of Capital O 90897 Island City Hotel 3 stars

456 Lebuh Chulia, 10200 George Town, Malaysia

#130 of 178 hotels in George Town

Guests' Choice

Review score

Based on 61 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Strategic location. Very easy to find food and entertainment.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location is good. Hotel was very neat and clean

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The mosque is VERY loud (it’s like the speaker is in the room with you) but I knew this before I booked and knew it wouldn’t bother me too much. Wouldn’t recommend if you’re a light sleeper! I also got bitten more in this hotel than I have in my whole trip. I think a mosquito just got stuck on my bedding though.

    All pretty good, enjoyed my stay here. Clean, nice staff, good WiFi.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Sleeplees
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 14 nights

    The only and big probmel about this place are mosques and their singing every morning at 6 am and every 3-4 hours later untill 9 pm. They are extremly colse to the windiows of hotel and since windows are not provided with good sound isolation it was big issue cause i cant sleep normal and was forced to wake up every morning at 6 and 9 even if i didnt want to.

    In genereal everything was okay, the stuff was very nice and helpfull, room was qiute dealable for the price.

    Stayed in February 2024

  • Reviewed: 22 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very helpful and the room was nice, however nearby is a disco or nightclub that plays thumping music from 9-12. I won’t return for that reason.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    Affordable but not suitable for long stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very basic

    Staff, location and price

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Three stars, can definitely recommend!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No fridge, although this was not expected. No view from the window, but this was also not expected.

    A true three star hotel experience. Clean everything, very friendly and helpful staff. From the hotel, the old city centre was within 15 minutes walking distance. We asked for a room with a window, and were fortunate enough that there was still one available. 24hour reception & fast check in/out. Free cold/hot mineral water right on our floor.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    N/a

    It's ok

    Stayed in January 2024

  • Reviewed: 17 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise from outside ,worker and other customer. Bad tv. Control

    Clean room, good design, easy to travel

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Good, clean with reasonable rates
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    The hotel is located in the centre for night life with pubs nearby. There are few local restaurants with reasonable pricing. This hotel was basically new and cleaned with basic amenities for travellers that are budget conscious. The staffs are friendly and from my understanding they are planning to open a restaurant in the hotel itself, that would be a plus point for travellers.

    Stayed in October 2023

  • Reviewed: 31 December 2023

    7.0
    Ok.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not a big deal but was hair from previous guests on the floor in the room and in the bathroom, for the price you pay a little more attention to detail would be good.

    Good location, fairly clean. Nice staff. Easy to check in and easy to find.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Room has only been cleaned/made up once. After the first night. Rest of the three nights not. Needed to ask for new toilet paper every day. The rooms are REALLY noisy. Can hear almost everything on the hall way and from the neighbors.

    Rooms are clean and beds are comfortable. The staff is really kind and helpful! Rooms have a suitable size. Location is very good! Right on the main strip.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    6.0
    NOISE AND LATE CHECK IN
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It's past the check-in time, but our room still isn't ready. We were told the room was ready, but when we arrived, the cleaner was still in the room, cleaning with a wet floor and toilet. You can literally hear the renovation next door and other guests talking. Thanks to the front desk guy who let us have a late check-out.

    Strategic location

    Stayed in December 2023

  • Reviewed: 22 October 2023

    8.0
    Good location. Would recommend if just need somewhere to stay while sightseeing
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from other guests. Sound insulation was not great, but the problem was that other guests constantly talked in the corridor and opened doors loudly, rang each others room, etc.late into night. Was Saturday night, so suspect quieter other nights. I did fund a little dark for reading as only one light in the room, but otherwise, fine

    The location is great. Simple hotel but comfortable . Water and AC are good. The room is fine if out sightseeing or sleeping. I did not have windows but booked knowing that. Was very clean with good linen.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Clean and decent Hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    However not so sound proof as we can hear people talking and doors closing really loud. Lack of basic supply like shower cap, toothbrush, Beverage is also not supplied, No kettle in room, to get hot water at corridor but water dispenser was not working.

    Small refurbished hotel. Very clean . Comes with Smart TV. Unique elevator. lots of food available nearby.

    Stayed in September 2023

  • Reviewed: 28 April 2024

    10
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Proximity to other location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Comfortable and friendly staff ☺
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Staff are friendly and helpful 🙂

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Fabulous! Friendly lovely staff! Great location!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Fabulous hotel! Lovely friendly staff! Super clean! Rooms are perfect. Comfy bed! Great shower! Working TV.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    overall satisfied
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    - slow elevator - no parking space

    - the cleanliness is A+ - walking distance to everywhere in Georgetown - the staff was very friendly n helpful - will definitely come back - recommended hotel

    Stayed in April 2024

  • Reviewed: 13 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The day of our check in ,the room is no have mineral water and bath room no body shampoo The staff not checking the room before let us enter room .feels disappointed. But after that ,we call and ask only assist to sent both to the room.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room had no window. This was not clear in the photos in booking.com

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No parking, had to find ownself along the road.

    Very satisfied with room cleaness, air conditioning cold, staff receptionist and house keeping provide good service.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    3.0
    Bad
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    They didn’t clean the room or change the towels for three days

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    NOTHING

    FRIENDLY AND HELPFUL STAFF

    Stayed in December 2023

Showing 1 – 25

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