Beds were a bit hard and the lack of insulation between rooms was a bit off-putting, but these minor comments are outweighed by the amazing staff there.

All of the staff encountered were so friendly and eager to help at every opportunity. The range of activities offered was also good and certainly enough for our stay there (2 days, 3 nights)

Stayed in April 2023

For some reason, they kept turning off WiFi router which was super annoying when we needed to book accommodations for another trip at 10pm (time sensitive, late time because of time difference).

Clean, comfortable rooms. Cairo was a great guide on the river. Food was generally pretty good, which is great when you don't really have other options. Quiet!

Stayed in March 2023

Beds very firm Limited comfortable seating

Staff and guides were fantastic

Stayed in April 2023

Rooms were basic and food was only average

Very friendly staff, several activities on offer

Stayed in April 2023

If you email the lodge they can arrange a taxi from the airport or Sandakan for RM300. The journey takes 2.5 hours. Make sure you take plenty of insect repellent and buy a sims card in Sandakan for RM30 as the WIFI is poor. You can only buy coke RM3 or Beer RM12 at the lodge. If you want anything stronger then bring your own. You might also want want to bring some snacks. The lodge provides free tea and coffee all day. The breakfast is cereals, toast, tea or coffee, fried eggs and noodles. We paid extra for lunch and dinner ever day. The dinner was rice or noodles, 2 veg dishes, chicken or beef dish, and fruit. The staff were fantastic and we can recommend the boat trip. You can take a half hour trip around the small village by the river on your own.

Stayed in April 2023

You can hear every sound from the neighbours room, you don't even have to set up the alarm clock for the early morning cruise because the neighbours will definetly wake you up :)

Nice cottages in the forest, walking distance to the river for the cruises.

Stayed in March 2023

- no working WiFi, including in the ‘main’ building. This meant we couldn’t pay using our cards which meant one of us had to get cash out on the last day which wasn’t ideal. - our rooms were up a very steep (though short) hill - wouldn’t be suitable for anyone with mobility issues (was ok for us). - Bar wasn’t stocked when we arrived - only Cokes were available. They got some beers and other soft drinks later on the second day. - a cabinet of board games, card games, dominoes etc would be a great addition to the common space as if you cannot do the scheduled activities or whatever reason it’s quite hard to fill the time as you are literally in the middle of nowhere (without wifi) - in the rooms, there are a lot of power points too high up to use and in our room (7) the cord to the kettle doesn’t reach the power socket - we also had no running water to rooms 7/8 on our last night, though it turned back on at around 3 am - I’d imagine this is pretty standard for somewhere so remote but worth keeping in mind when trip planning.

- Staff are all lovely and really helpful - Citi is so keen to make sure you have a good stay and is just great. - The guides, Aslan and Kairo, were also fantastic and very knowledgeable. The river cruises are really amazing, and one of our group enjoyed her walk up the hill with Kairo a lot. The nice thing is you’re never in a big group - I think the most they take in one boat is ten - so you can easily ask questions and talk to the guides. Looked much more pleasant than some of the bigger boats we saw which were much larger groups. - The rooms are clean. - It’s a lovely setting. - Easy drive from Sepilok or Sandakan airport (they arranged this for us). - We did the Batik painting which we really enjoyed. - Food was nice and they catered well for our friend who doesn’t eat meat. Meals are a little expensive compared with everywhere else we ate in Borneo.

Stayed in April 2023

wish we could do more exploring alone and our bathroom had some problems with plumbing causing an awful smell, this was resolved the day after we arrived.

Lovely room and lovely looking bathroom, great river cruise and walk up the hill

Stayed in April 2023

There is no sound proofing in the rooms at all, you can hear every detail from the room next door.

The lodge was clean and comfortable, the meals are OK

Stayed in March 2023

Food was mediocre. Didn’t mind the lack of choice but could have had more for breakfast like fruit. Room was not cleaned during the two day stay.

The staff were just lovely and friendly. Aslan, our guide, was just so helpful. Really enjoyed interacting with them all and this made the stay enjoyable even if the facilities were a bit worn. Loved the boat tours and little trip up the hill.

Stayed in March 2023

Nothing as such - it was a positive experience Access to wifi would have been good (we did use the host's hotspot), and we walked to the local village and managed to get online from the shared community pylon! :-)

The people were good, the events put on were ver good (river trip and hike up the local hill) The accommodation was clean and comfortable - a few creepy crawlies but what do you expect in the jungle? Breakfast was fine too

Stayed in February 2023

There could be a small cooler in a room, as well as few wall hangers to hang and dry dump clothes.

The stuff is extremly helpful and kind.

Stayed in March 2023

The food was for us a bit monotonous, but the staff did what they could with what they had. The rooms were ok, the airco was a bit noisy and we could hear the neighbors through the wall.

The guide (Aslan) was an exceptional person. He really made our activities worth it. The activities themselves were great as well. We particularly enjoyed the boat cruises.

Stayed in February 2023

Too far from cities, other entertainment points, without own car it is difficult to reach out different places

Sitia (not sure if her name is spelled correctly here) is amazing and very attentive. She gave a full briefing of our stay and what activities we could use. The hotel itself is in nature, so you can be fully "disconnected" from civilization and be wrapped in nature sounds like rain, birds chirping, and total piece.

Stayed in February 2023

Food price

Overall nice stay

Stayed in February 2023

On the expensive side for what you get. No wifi which was advertised. Get a date sim before arriving.

Lovely and plentiful food, mainly Asian biased. Quiet location. Short walk to river. Staff were super friendly and charming. Lots of activities to choose from but you need the correct clothing, ie long sleeves, socks and walking boots. Leeches are on the trails and hikes.

Stayed in February 2023

Not much, little things like no operational wifi to check in with home etc. And a kettle in the room that doesn’t reach the plug and we had to use our own adaptor.

The staff are amazing! From the start it felt like home. Educational and informative tours.

Stayed in January 2023

Fantastic hosts who try very hard to make your stay memorable and enjoyable.

Stayed in January 2023

Toilet flush wasn't working properly, everything else was ok

Great accomandation to enjoy the wildlife

Stayed in December 2022

The prices for dinner was exorbitant, at RM35 per person for rice and dishes. We had to pay for it since the resort was in the middle of nowhere and there are no restaurants within reachable distance.

An excellent resort, especially the night/morning river cruise guide who was able to spot out all kinds of animals with his naked eyes from a great distance, greatly enhancing the overall experience.

Stayed in December 2022

clean

Stayed in December 2022

We had an amazing few days here, the staff are exceptional and we booked a few tours led by the brilliant Aslan (whose talent for guiding is very instinctive). My partner was unwell and we were really well looked after, and the dinners were delicious. Highly recommended instead of the 3N4D packages nearby, which didn't offer flexibility

Stayed in November 2022

The WiFi was a little bit slow, so better bring your own SIM.

We stayed here for 3 nights and really enjoyed it. The rooms were clean and cosy. The staff was always very friendly and helpful. But the real highlight was our tour guide. He showed us so much. We saw 4 of the big 5 (we came 2 months too late for the elephants) on our first river cruise only. So we could focus on the rich world of other monkeys, birds and trees on our other treks and cruises. What a unforgettable trip. Thank you very much!

Stayed in December 2022

Loved my few days at the wildlife lodge, smaller places so less people which makes it much more peaceful and enjoyable. The staff are what make this place special! The food was also super delicious. Oslan is a wonderful and enthusiastic guide. Will always treasure this place.

Stayed in November 2022

Clean and comfortable room. The kind and helpful staff went above and beyond to assist me in my sight seeing and gave freely of their knowledge of the area and the wildlife.

Stayed in November 2022