Kg. Bilit, Kinabatangan Jalan Sukau - Bilit, 90200 Sandakan, Malaysia
#5 of 28 hotels in Sandakan
Guests' ChoiceBased on 313 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
8.3
Facilities
7.9
Staff
9.2
Value for money
7.8
Free WiFi
5.2
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End of dialog contentReviewed: 1 June 2024
Jan
GermanyBuffett; very reliable and supportive staff; guide for tours was great
Stayed in May 2024
Reviewed: 25 May 2024
Maya
MalaysiaBe aware that some of the bungalows are located along a VERY steep hill! My parents are almost 70 years old and were still assign the bungalow on the very top of the steep hill (even though there was an available room right next to the restaurant at the bottom of the hill). Walking up and down this steep hill even caused injury to my father's knee which was very unfortunate. The kind staff did help him by driving him to the boat for the tours every time afterwards which was very sweet and much appreciated. We stayed 4 nights which felt a bit too long in the end, The food then gets a little repetitive. Food seems very rationed and some of the few dishes often ran out before all guests had a chance to get some. The swallow sound machine playing all day every day was a little disturbing as we would have preferred to listen to the actual birds around.
the staff was kind, great tours by boat on the river multiple times a day, tour guide try their best to show guests the wildlife. Food is good but after a while gets a little repetitive. Free tea and coffee all day long
Stayed in April 2024
Reviewed: 23 May 2024
Isaac
MalaysiaThe room could use a brighter lighting. The food variety is not much and it's okay but the quantity could be improved since it's a buffet style.
The price is affordable compared to many other lodges in Sukau, equipped with all the necessities and the activities (river cruises, night walk) that can be booked on the spot as they have their own guides. Located at just 10 minutes walk away from the jetty. The room is big, beds are comfortable, and bathroom is clean. The hosts and the guides are friendly. I'm glad to have the room near the main gate so that I can park my car in front of the room. The breakfast is decent and have free coffee all day, and there's a water dispenser at the counter. You should chat more with the guides to know more about the place and their experience, rather than just only look for the animals during the activities. There's a mini shop near the lodge in a few minutes walk away.
Stayed in May 2024
Reviewed: 6 May 2024
David
New ZealandAll very good for a jungle outdoor type of experience but bear in mind this is not a hotel .
Location-not on the river but close enough - a short walk. Good selection of activities. Guides excellent. Nice common area. Good meeting fellow travellers.
Stayed in May 2024
Reviewed: 4 May 2024
Alfie
United KingdomCould have provided fruit juice with breakfast other than that was a nice place to stay
Siti was an excellent member of staff who was so warm, welcoming and very helpful! Nice to have complimentary tea and coffee throughout stay
Stayed in May 2024
Reviewed: 27 April 2024
Kurt
AustraliaNothing.
Nice rooms, very friendly staff, well organised river tours and a good breakfast and dinner option. Great value vs other options in the area.
Stayed in April 2024
Reviewed: 14 April 2024
Timothy
MalaysiaNot nearer to the river. 15mins walking distance to the river and jetty.
Quiet and friendly staff.
Stayed in April 2024
Reviewed: 12 April 2024
Rossella
ItalyA little too basic. We didnt have warm water for 2 short showers. It needs some improvements on the meals.
The staff was SOO nice. Everyone was so welcoming.
Stayed in April 2024
Reviewed: 7 April 2024
Garry
United KingdomWe were lucky the chalet adjoining us was empty for 3 of our 4 nights but on that last night you could hear every movement next door. It is not a 5 star resort it is a homely friendly and comfortable stay. Not on the river (a short walk away)
The staff and fellow guests made our stay. The set up is communal with all guests eating at the same time. The internet only works in this communal space. Turning that negative into a positive means it is a gathering place not only at mealtimes but at all times and people get to know each other. Spotlessly clean throughout, nice beds and pillows, good air con in the chalets. Food loving prepared by a Filipino lady, buffet style . A variety of activities on offer and flexible. Khai a great guide, very knowledgeable.
Stayed in April 2024
Reviewed: 5 April 2024
Gordon
United KingdomNot many comfortable places to relax
Nice atmosphere
Stayed in April 2024
Reviewed: 3 April 2024
Malgorzata
United StatesThe lodge is lovely but the food was very limited and not tasty.
The rooms were comfortable. We had very nice driver who picked us up from Sepilok. His knowledge about Malaysia and wildlife was pretty impressive. Unfortunately, I don't remember his name. It was a pleasure to drive with him.
Stayed in April 2024
Reviewed: 2 April 2024
Susan
United KingdomThere was no kettle in the room as advertised, and a small fridge in room would have been handy.
Easy to find and central for all river cruises which you could book on arrival, staff were welcoming and interacted well with all guests, I would stay there again.
Stayed in March 2024
Reviewed: 30 March 2024
Tessa
United KingdomFacilities are basic, but that’s not really why you stay somewhere like this!
The river safari was absolutely amazing. It’s a small walk to the pier from the lodge but we managed to see elephants, crocodiles, monkeys, loads of birds and even 2 orangutans! Kai was an excellent tour guide.
Stayed in March 2024
Reviewed: 27 March 2024
Koen
NetherlandsAmazing people, very friendly and helpful! That really stood out.
Stayed in March 2024
Reviewed: 16 March 2024
Jennifer
United KingdomWiFi didn’t work the whole time, basically consider non - existent, but they are in the middle of the jungle! Also I wouldn’t bother with the night walk, it wasn’t a proper trail and this wasn’t shared when we booked. After doing the RDC night walk in Sepilok this was pretty disappointing
Spacious comfy room with very effective air conditioning. Staff were very accommodating and attentive. Must do as many river cruises are possible - we saw the most during the day. 5 minute walk to the river from the lodge. Shoutout to the 2 guys who ran all the activities, we were impressed with their knowledge and their ability to spot so much! Food was really good and made fresh.
Stayed in March 2024
Reviewed: 11 March 2024
Marc
SingaporeThe path to the cabins is steep
The cabins were nice and clean
Stayed in March 2024
Reviewed: 26 February 2024
Arup
IndiaThe cost and options for dinner set menu is not at all up to the mark. Need improvement for breakfast menu as well.
The flexibility in choosing activities, the continuous online support by Bryan, the tour guides and the overall vibe of the place.
Stayed in February 2024
Reviewed: 12 February 2024
Jueyi
Chinad inner is not enough choice
the people here is very helpful and lovely. In the morning a cheeky monkey coming for food they “ handliing” well to proetect ouur food and so maany fun. the cruuiises aare wonderdul dont miss the morniing iit worth aa loot!
Stayed in February 2024
Reviewed: 11 February 2024
Trevor
AustraliaCooking was great at lodge and our river cruise guide Irfan had the eyes of an eagle. All staff were very friendly.
Stayed in February 2024
Reviewed: 10 February 2024
Herbert
AustriaThe staff was/is extremely friendly and helpful as someone already mentioned 12 out of 10 in the ranking. Bobot our guide needs a special mentioning, very knowledgeable about the animals, and a fun person to be with. The driver to got us to the Lodge SAHA, already explained a lot about Sabah and the Lodge, very helpful. It should be mentioned, you are in a Lodge in the middle of nowhere, don't expect.a 5star Hotel
Stayed in February 2024
Reviewed: 9 February 2024
Loopylucy
United KingdomThere isn't a menu to choose from.
We did 4 cruises with this hotel and saw all of Borneo's big 5 and much much more! Our amazing guide was enthusiastic and passionate about wildlife. He is also very respectful of the animals. The accommodation was an experience in itself set up a hill surrounded by nature. We loved it. There are rooms closer to the restaurant which we was supposed to stay in but I asked if we could go a little further away for more privacy. Glad they accommodated us!
Stayed in February 2024
Reviewed: 31 January 2024
Holden
MalaysiaIs not easy to look for food, especially children. There's no restaurant nearby as the resort is isolated. Without transport will be hard. Suggest to confirm and pre-arrange meal with resort before visiting.
Friendly staffs, not far from the Kinabatangan river.
Stayed in December 2023
Reviewed: 17 January 2024
Ian
AustraliaNice local food served
The property is in a small village near the river.You have to walk about 500m to the boats. The staff are nice , but I felt that some of the offered tours , they discouraged you from participating in.
Stayed in January 2024
Reviewed: 6 January 2024
Katherine
AustraliaExcellent friendly helpful staff and a wonderful location close to the river where you do the river cruises to see all the wildlife. Amazing hot showers and comfortable clean room. Again, thanks to the staff for their hospitality
Stayed in January 2024
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