NEW WING-PLAZA BCB 20, JALAN BAKAWALI, 86000 Kluang, Malaysia
#31 of 53 hotels in Kluang
Guests' ChoiceBased on 214 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.6
Facilities
7.8
Staff
8.4
Value for money
8.1
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End of dialog contentReviewed: 7 May 2024
Chen
MalaysiaThe price for a room that doesn’t have windows seems a bit expensive.
Location and cleanliness of the room.
Stayed in May 2024
Reviewed: 13 April 2024
Raffeiz
MalaysiaTouch card to access the room quite problem & something cannot be access easily
Nearby town area. Just walk in to Kluang Parade mall
Stayed in April 2024
Reviewed: 27 January 2024
Sing
MalaysiaI stayed on the top floor, below the car park. When cars pass above the room, some noises can be heard.
The room is clean, and the bed is comfortable.
Stayed in December 2023
Reviewed: 27 December 2023
Mzain
Malaysianil
convenient food options close to the hotel
Stayed in December 2023
Reviewed: 24 December 2023
Norima
MalaysiaLocation good because near to ngeport food court.
Stayed in December 2023
Reviewed: 21 December 2023
Hazman
SingaporeConvenient Accessible Strategic location
Stayed in December 2023
Reviewed: 13 December 2023
Theva
MalaysiaLoud noice from midnight till morning as there is club nearby.
Location is good
Stayed in December 2023
Reviewed: 20 October 2023
Jerry
Malaysiano official reciept just invoice given as a receipt.. payment instruction not clear if pay at counter just sya pay at counter in website said pay in advance so confusing..
good and clean
Stayed in October 2023
Reviewed: 13 October 2023
Venus
MalaysiaThe hotel provides only one small bottle of mineral water daily, and there is no water dispenser available. Additional bottles of water can be obtained for an extra charge of RM2 per bottle. The air conditioning in the room doesn't provide sufficient cooling, especially when it's scorching outside. Consequently, the room tends to feel uncomfortably warm during periods of extreme heat.
The hotel is conveniently situated just a short stroll away from the Bus Terminal. The hotel offers a clean and comfortable environment. During our stay in the Deluxe room, we were pleasantly surprised by its spaciousness. The room itself was tidy, and the bed was exceptionally comfortable.
Stayed in October 2023
Reviewed: 17 September 2023
Cik
MalaysiaNo iron in room
Stayed in September 2023
Reviewed: 2 August 2023
Lim
SingaporeNothing
Location, close to bus terminal n eateries
Stayed in May 2023
Reviewed: 11 July 2023
Zrdaaida
MalaysiaThe room is smelly- maybe from cigarettes. They need to improve the water pressure for the shower
In the middle of town. Room is pleasant
Stayed in July 2023
Reviewed: 1 July 2023
Sense1012
MalaysiaKinda pricey during weekend.
Place was clean and near to the town.
Stayed in June 2023
Reviewed: 4 June 2023
Frits
SingaporeShower was extremely hot, even at lowest setting. Also, the shower head was not adjustable.
Very big room
Stayed in June 2023
Reviewed: 1 May 2023
Mohd
MalaysiaCan hear the lift moving fm the room 😕
At City Centre, nearby stalls, Mosque, shopping mall
Stayed in April 2023
Reviewed: 24 April 2023
Havoc
MalaysiaDon't have fan. Water heater was bad if turn to cold it is very cold then turn to hot it is very hot. Cannot have an warm temperature. Fridge is not working. Don't have cotton butt.
Comfortable pillows and bed. Plug point had many. Big bathroom easy to bath. Surpriselying had comb.
Stayed in April 2023
Reviewed: 1 February 2023
Sheau
MalaysiaNothing
Bed
Stayed in January 2023
Reviewed: 22 January 2023
Nur
MalaysiaParking entrance difficult to find during 1st time arrive
Comfy bed & pillows
Stayed in January 2023
Reviewed: 8 December 2022
Soon
MalaysiaRoom lighting could be improved. Door slams very hard when closing.
Spacious room, very clean, a lot of parking space. Staff was helpful
Stayed in December 2022
Reviewed: 6 November 2022
Fairuz
MalaysiaGood
Stayed in September 2022
Reviewed: 11 October 2022
Christina
MalaysiaSlight mouldy smell in the room.
Clean bedsheets and towels
Stayed in October 2022
Reviewed: 24 September 2022
Tan
SingaporeAll are good.
staff are friendly, helpful . walkway are quiet and peaceful.
Stayed in September 2022
Reviewed: 4 September 2022
Sujata
MalaysiaThe telephone and tv was not working
It was very clean. Spotless and there was no odor. the towels were also clean. .
Stayed in September 2022
Reviewed: 20 August 2022
Lil_k
AustraliaNice clean hotel in a great location, close to shops and restaurants. The staff were lovely, and it was a very comfortable stay, though next time we'd probably pay a little extra for a room with a window.
Stayed in May 2022
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