19, Jalan Sri Selayang, Taman Sri Selayang, 68100, Batu Caves, 68100 Batu Caves, Malaysia
#24 of 43 hotels in Batu Caves
Guests' ChoiceBased on 259 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
8.1
Facilities
7.4
Staff
8.3
Value for money
7.7
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 January 2024
Dhashini
MalaysiaThe noise from the roadside kept me awake
The money value and room and the area.
Stayed in January 2024
Reviewed: 10 January 2024
Sivan
MalaysiaStaff good ok
Staff good 😊
Stayed in January 2024
Reviewed: 2 January 2024
Mithiran
MalaysiaThe staff called requesting for advance was rude when discussing about the advance payment. However the onsite staff was friendly and helpful. At first I was cancelled due to the rude call, but later when I called again a different staff talked politely.
Stayed in December 2023
Reviewed: 30 December 2023
Moozaino
MalaysiaNothing
The location of the shop for breakfast is nearby
Stayed in December 2023
Reviewed: 30 December 2023
Izan
MalaysiaNo hot water for drink
Stayed in December 2023
Reviewed: 19 December 2023
Badmanabhan
Malaysiaparking
facilities
Stayed in November 2023
Reviewed: 9 October 2023
Huzaini
MalaysiaNothing
Wifi, Parking & AirCond
Stayed in October 2023
Reviewed: 27 September 2023
Andy
MalaysiaSlow wifi Iron at the lobby
Cleanliness room perfect Location strategic
Stayed in September 2023
Reviewed: 5 September 2023
Waidah
MalaysiaThe shower hook was broken. I didn’t like the idea of no separation between the shower and toilet. Water was everywhere (resulting to slippery floors).
The mattress on the floor is great although I prefer if there was a bed (for easy standing up). The towels were great - keep that little thing going as a reward to my brief stay.
Stayed in September 2023
Reviewed: 22 May 2023
Ali
MalaysiaRoom
Stayed in May 2023
Reviewed: 1 May 2023
Haris
MalaysiaIt would be best if the hotel can provide coffee or tea in each hotel room and add more tv channels.
A very good staycation at this hotel. This has been my 3rd time staying there.
Stayed in April 2023
Reviewed: 5 April 2023
Rokan
BangladeshThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 February 2023
Tun
MalaysiaThe TV didn't work
Everything else is great
Stayed in February 2023
Reviewed: 27 January 2023
Nor
MalaysiaNo window and smell cigarette/smoke.
Strategic location.
Stayed in January 2023
Reviewed: 22 January 2023
Maliza
MalaysiaBunyi bising around pukul 3 ke 4 pagi.
Clean
Stayed in January 2023
Reviewed: 31 December 2022
Tamsir
MalaysiaNo restauran near by
Roon and toilet Clean Big spaces Nice towel , bed sheet Have 7E nearby
Stayed in December 2022
Reviewed: 22 October 2022
Vasantha
MalaysiaOk
Stayed in October 2022
Reviewed: 18 October 2022
Kasyfi
MalaysiaNo refreshment inside room,no kettle,no iron,cannot eat and drink inside room
Location,room,bathroom,bed
Stayed in August 2022
Reviewed: 15 October 2022
Azmi
MalaysiaClean and Good Condition
Stayed in October 2022
Reviewed: 8 October 2022
Abdul
SingaporeNone
Quite with convenient stores around.
Stayed in October 2022
Reviewed: 2 October 2022
Yusoff
MalaysiaNone
The bathroom is super clean
Stayed in October 2022
Reviewed: 8 September 2022
Kantha
MalaysiaParking
Nice
Stayed in September 2022
Reviewed: 6 September 2022
Wan
Malaysiathe flush was not working, the toilet seat is broken and I hope the management will acknowledge that. overall good
all the staffs were very friendly and helpful! they assisted hs a lot and all of them are kind
Stayed in September 2022
Reviewed: 10 August 2022
Rajeshwari
Singaporenearby to Batu caves temple
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content