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Reviews of Le Grandeur Palm Resort Johor 5 stars

Jalan Persiaran Golf, Off Jalan Jumbo, Senai, 81250 Kulai, Malaysia

#17 of 35 hotels in Kulai

Guests' Choice

Review score

Based on 880 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 7 May 2024

    8.0
    meet expectation
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    building (external) needs to be refurbished.

    room and toilet size,

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    The hotel need the upkeep, but overall stay was fine
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    I've booked through Booking.com with breakfast but when we check in, the receptionist said that my booking WITHOUT breakfast! So not usre whether this is Booking,com's fault or the hotel?

    The room was spacious, water heater was function but detailed cleaning was the opportunity.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Nice, but needs some renovation
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was poor. Small venue, low quality foods, no variety. Awful coffee. Overall, the property is in poor condition and desperately needs some maintenance and renovation

    Nice green location, very good staff on reception, pleasant, efficient, well trained

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Review of Le Grandeur @ Senai
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the stairs were not properly maintained. The management should re-paint it to make it more beautiful. I noticed the food for breakfast was not enough for all those who take late breakfast. The food should be topup all the time according to the number of guests at that particular time.

    The scenery (golf course) and swimming pool is high class and well maintained. The bathtub well maintained and the bathroom is spacey. We loved it. The hotel is quite old but the management manage to maintain it well. In our room, we did not find any molds or dirty paintings. As the owner of few homestays myself, i understand it is very difficult to maintain old buildings like that. Congrats to the hotel management on that front. We will definitely come again in the future if we can get the same price for the room. 🥰🥰

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Worth for the money
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Quiet

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    It is bad experiance
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    To many mosquito. I can't sleep.

    It is beautiful

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    just ok
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    receptionist called me at 10:05pm and asked me how am I feeling about the room, super perculiar. disturbing , and cause concern over the room

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Adequate relaxing stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Privacy and accessibility

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathtub painting was peeled off. Need to change it

    The place and the area

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Only one day stay nothing much to say but the view and surrounding are definitely superb
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    More verity of breakfast to be served

    The breakfast is moderate and the location is ok

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mosquitoes despite keeping room doors shut Air condition could use improving

    Ambience, staff friendliness

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good staff was great .
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good

    Stayed in March 2024

  • Reviewed: 30 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room Decoration & old

    Spacious room

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old and deserted

    Clean and comfortable

    Stayed in March 2024

  • Reviewed: 29 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A lot of mosquito in the rooms and furniture and lighting very old and dusty

    Stayed in March 2024

  • Reviewed: 4 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1.Dirty both room and common aera. 2.Bad breakfast. 3.5 years old child need pay extra breakfast fee.

    no satisfaction

    Stayed in February 2024

  • Reviewed: 22 January 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ordered food at the restaurant in front of the counter for diner. Waited for an hour for the food to arrive. Will not dine again at the restaurant.

    Close to air port and golf course

    Stayed in January 2024

  • Reviewed: 15 December 2023

    6.0
    The rooms and beds is not suit for 2 adults and 2 children. Breakfast not tally with what is stay in booking.com
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed , 2 small beds for 2 adults and 2 children (could be due booking.com) Breakfast included when booked online but actual only provide for 2 beds (could be due to booking.com problem)

    Location, counter staff

    Stayed in December 2023

  • Reviewed: 23 November 2023

    7.0
    🙂
    • Leisure trip
    • Couple
    • Premier Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The resort should be better off if repaint especially exterior wall and do up minor renovation.

    Room is spacious n clean.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    The breakfast could be added some more menu,i dont mind paying a bit more if you have much variety breakfast

    room was good have the old style vibe but very neat and clean

    Stayed in November 2023

  • Reviewed: 7 November 2023

    7.0
    PALM RESORT Johor Bahru.
    • Leisure trip
    • Family with young children
    • Premier Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Food at Cocomo restaraunt for evening dinner not as good as our previous visit in 2020. No atmosphere. Shop on site often closed. Protective barriers looking ou to pool area rotten need replaced.Has hazard tape on it.Outside areas require painting. Mainly non alcoholic beverages sold although some beer available. Walkway to the rooms needs maintenance attention due to water leaks on ceilings. Generally looks run down in that area. No sunbeds or parasols at poolside apparently on order.

    Golf course. Room very clean and think furniture had been updated.Shower in bathroom hot and powerful. Staff helpful and pleasant. Usually had food at the golf club restaurant. Breakfast at Cocomo ok but nothing special. Swimming pool OK.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool not maintain well, water not enough clean, no chairs for sitting and put on things. The wood floor in the room a bit spoilt, especially in front of the shower room. TV can't watch normal channel program, only online.

    Strong water pressure for shower. Great presentation of the food (self paid). Staffs were good. The TV is new, but we didn't know how to connect hotel wifi to watch YouTube, we connected our own hotspot to watch.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    the breakfast

    the location

    Stayed in October 2023

  • Reviewed: 9 October 2023

    6.0
    Good one day stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pool area does not have any chairs, even normal chair. Coming with small children we dont have place to rest. Resort a bit old, need good upgrade work. Bathtub was rusty afraid to let my children in.

    The location and the scenery, big pool Staffs were accommodating and friendly, quick response.

    Stayed in October 2023

Showing 1 – 25

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