Jalan Tun Fuad Stephen, Sinsuran, 88000 Kota Kinabalu, Malaysia
#11 of 152 hotels in Kota Kinabalu
Guests' ChoiceBased on 1830 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.4
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 28 April 2024
Susan
United KingdomThe hotel was very good but the location opposite the fish market was not so good.
Lovely hotel and room. Staff very good and attentive. Good club room and facilities in club lounge. In centre of KK overlooking the sea.
Stayed in February 2024
Reviewed: 22 April 2024
Em
United Arab EmiratesNothing. Amazing service and comfort
Last minute booking after first hotel was a sham. They were amazing, we signed up for bonvoy rewards and they upgraded us! So comfortable and the sunset, drinks and food from club room was amazing. We didn't go out on the second night because of a big cycling day and it was perfect
Stayed in April 2024
Reviewed: 22 April 2024
Joanne
MalaysiaOrdered food and drinks at the Rooftop Bar , took a long time to have the food ready.
The view ! Over looking the fishing boats , beautiful sea and sunset. Room was spacious and comfortable. Cocktails at the bar were good, sunset views with the planes flying through was beautiful. Staff were polite.
Stayed in April 2024
Reviewed: 21 April 2024
Yee
MalaysiaNone
Spacious, clean and comfort room to stay.
Stayed in April 2024
Reviewed: 20 April 2024
Lfreidin
RussiaVery strong smell from fish market, territory is not clean around the hotel.
Big room, great breakfast buffet, nice pool, polite stuff, many restaurants nearby
Stayed in April 2024
Reviewed: 14 April 2024
Elena
MalaysiaA bit too warm rooms at night.
Great breakfast and well equipped gym. Fabulous sunset from the rooftop bar.
Stayed in April 2024
Reviewed: 12 April 2024
Ying
ChinaLocation is superb. Room spacious
Stayed in March 2024
Reviewed: 12 April 2024
Seri
MalaysiaOutside room, carpet & ventilation- stuffy
Location
Stayed in April 2024
Reviewed: 12 April 2024
Moira21
United KingdomOutside it smells of fish because there is a market in front of the hotel. The interiors are very outdated for a 5 star hotel.
Nice room and location. They also have a nice rooftop bar to see the sunset. The nightlife water front area is 2 min walking from the hotel.
Stayed in April 2024
Reviewed: 11 April 2024
Sandra
United KingdomArea was always so busy with traffic. Other end of town had nicer feel and bars restaurants
Pool, staff, room,breakfast, rooftop bar
Stayed in April 2024
Reviewed: 8 April 2024
Robert
AustraliaWe could have done without the 5:00 am unscheduled wake-up calls from the local mosque.
The hotel facilities were very good and the staff were friendly and helpful. The breakfast was great. The hotel is located at the waterfront and convenient to restaurants and shopping.
Stayed in April 2024
Reviewed: 3 April 2024
Jeff
SingaporeWonderful service staff Very helpful Fantastic location with great view
Stayed in March 2024
Reviewed: 1 April 2024
Mohamad
MalaysiaThe room rate is not value for money. Needs refurbished especially in the bathroom. Old fashioned refrigerator and it leaks. Cleanliness needs to be improved.
Comfortable bed, location & friendly staff.
Stayed in March 2024
Reviewed: 31 March 2024
Richard
United KingdomGreat location in the heart of Kota Kinabalu. The Meridian Club was great with breakfast provided and a 2 hour window for inclusive drinks/ cocktails with snacks that were sufficient for a meal. Pool and gym also great.
Stayed in March 2024
Reviewed: 29 March 2024
Mercedes
United KingdomNothing
Great location right on the waterfront. The pool was fantastic, quiet and peaceful. The bedroom was pure luxury and the staff just faultless in their efforts and their friendliness. The breakfast buffet had so much to offer and the rooftop bar was a fantastic addition! Rocky Kong was so cheerful and helpful with arranging trips for us! Thank you for an amazing stay!
Stayed in March 2024
Reviewed: 28 March 2024
Joo
SingaporeThe shower room floor is very slippery especially for elderly. Hope hotel can improve on this.
Location is very central. Staffs are helpful. Good variety of breakfast. Staffs serving breakfast very helpful.
Stayed in March 2024
Reviewed: 27 March 2024
Kim
AustraliaService was a bit hit and miss, fishy waterfront smell if the wind was blowing the wrong way
Clean, spacious, nice pool and gym
Stayed in March 2024
Reviewed: 25 March 2024
Rees
United KingdomSmell at the pool.
Friendly staff. Executive lounge.
Stayed in March 2024
Reviewed: 21 March 2024
Lean
MalaysiaBasin and shower temperature cold is hot
Location
Stayed in March 2024
Reviewed: 20 March 2024
Ian
United KingdomPool was shut when we arrived but we were taken to sister hotel.
Enjoyed the club lounge with beautiful views, friendly staff and free flowing drinks. Close to ferries for island days out.
Stayed in March 2024
Reviewed: 15 March 2024
Azalee
MalaysiaSuperb property
Stayed in March 2024
Reviewed: 14 March 2024
Adeline
SingaporeReturning back here again. Is very clean and very convenient to shopping mall and weekend night market. They are all walking distance and the breakfast spread is good. The staffs are friendly
Stayed in March 2024
Reviewed: 10 March 2024
John
United StatesIt was fine
Restaurant manager was fabulous. We loved her.
Stayed in March 2024
Reviewed: 10 March 2024
Days
MalaysiaCarpet need upgrading. The pool need servicing. Room toilet bowl need thorough cleaning, expecially under the seat cover.
The BED was comfortable! The room was huge..the bathroom was enormous. The staff was very attentive. Very friendly Delicious breakfast with tons of choices. The rooftop bar was amazing.
Stayed in March 2024
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