Jalan Tun Fuad Stephen, Sinsuran, 88000 Kota Kinabalu, Malaysia
#11 of 153 hotels in Kota Kinabalu
Guests' ChoiceBased on 1878 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.4
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 5 January 2024
Sharma
MalaysiaEverything was perfect
Location, cleanliness, food and the staff!!
Stayed in January 2024
Reviewed: 4 January 2024
Angie_ngsy
MalaysiaExcellent international choices
Stayed in December 2023
Reviewed: 1 January 2024
Tommy
SingaporeThe one bedroom suite we stayed has the shower room door couldn’t close properly, making water fly out when showering. The check in process can be made better as we were delayed almost an hour into the standard check in time, and little attempt to make up for it was done until I made my point across.
The interior is well furnished, staff were attentive and helpful, the rooms were well maintained, and food has a good spread and taste
Stayed in January 2024
Reviewed: 1 January 2024
Jade
SingaporeThe hotel was located in a not so nice vicinity. The Filipino market opposite of the hotel was selling dried seafood and the smell drifted to the hotel was a bit overwhelming.
This hotel is like a home away from home. The rooms are big, neat, clean and comfortable. The service staff are helpful, friendly and attentive, professional and definitely make us feel at home. They go the extra mile to serve (especially Ricky Ling, Jason Chung, chef Bobby, Joshua Jaime and Cedric). Kudos to them!!! The breakfast buffet spread was amazing and delicious. Highly recommended! More live entertainment in the hotel would definitely be a plus point!
Stayed in December 2023
Reviewed: 31 December 2023
Angie_ngsy
MalaysiaSurprise complimentary gifts for welcoming Spa and massage Services
Stayed in December 2023
Reviewed: 31 December 2023
Nor
Brunei DarussalamWe love everything!
Clean property. Spacious. Good location. Friendly staff!
Stayed in December 2023
Reviewed: 29 December 2023
Haiying
NetherlandsThe personal in the hotel are very nice and friendly. Good location in the city center and walk distance to various restaurants, shopping mall and Jesselton Point ferry terminal. Every day two big bottles of drinking water free in the room.
Stayed in December 2023
Reviewed: 27 December 2023
Magdalena
AustraliaAmazing staff and good location.
Stayed in December 2023
Reviewed: 23 December 2023
Edlbert
MalaysiaFood always the same..need to change from time to time
The food was good but need to improved in variety.
Stayed in November 2023
Reviewed: 22 December 2023
Sadidzulhimi
MalaysiaThe water pressure a bit lacking in the bathroom. The heater bit late as well. Breakfast is hectic on certain days.
Stayed for 5 nights with family and 2 kids. Room was huge. Breakfast spread variety is good. Pool and gym is nice as well, very deep and enough equipment. Parking is free of charge. Location is very close to the market, todak. There's mall (center point) nearby with walking distance. Else Imago is not far off with Grab/taxi. Jesselton Point is nearby as well for snorkeling at the nearby islands.
Stayed in December 2023
Reviewed: 22 December 2023
Mohamad
MalaysiaRoom & services is great. Worth the money.
Stayed in December 2023
Reviewed: 18 December 2023
Lisa
United KingdomFish market right outside. No coffee machine in room and no fresh coffee served.
The staff were very friendly and polite. The hotel was very clean and modern. The room was very well decorated and nice lightening.
Stayed in December 2023
Reviewed: 17 December 2023
Dr
MalaysiaThe traffic jam in front of the hotel
Service
Stayed in December 2023
Reviewed: 10 December 2023
Stephanie
MalaysiaEverything is good
Excellent
Stayed in November 2023
Reviewed: 9 December 2023
Santi
MalaysiaNone
Amazing and wonderful hotel
Stayed in November 2023
Reviewed: 9 December 2023
Jeffri
Brunei DarussalamVery clean and the staff are very accommodating, super friendly esp. with our young children
Stayed in December 2023
Reviewed: 7 December 2023
Dk
Brunei Darussalamnearby area
breakfast
Stayed in October 2023
Reviewed: 3 December 2023
Alex
United KingdomThe strong fish smell around the poolfrom the market over the road
Luxury feel straight away-warm welcome helpful friendly staff nothing to much trouble
Stayed in November 2023
Reviewed: 1 December 2023
Shu
Singaporepublic areas look a little dated!
rooms were spacious and clean. Location was great as well
Stayed in December 2023
Reviewed: 30 November 2023
Connie
United StatesThe one thing could be improved on is the bath room shower door, it doesn’t stay closed.
The staffs are friendly and polite, always approaching with a smile and very helpful. The room was clean and the bedding was comfortable. The part I like the most was sitting in the club room lounge looking at the sunset while enjoying a glass of wine.
Stayed in November 2023
Reviewed: 29 November 2023
Abraham
MalaysiaAs far as I can see it , don't change as the current concept is good
We had a excellent room , very spacious and well equipped. Location was very close to the Waterfront and shopping area Breakfast was of high quality.
Stayed in November 2023
Reviewed: 27 November 2023
Reinhold
GermanyWestern breakfast dishes were better than some of the Asian dishes.
Very central location at the waterfront with great views (oceanview room). Excellent value for money. Large room
Stayed in November 2023
Reviewed: 20 November 2023
Andy
AustraliaUnfortunately, there was a constant odour when going outdoors, including the pool area as the street street sewerage was not removed or washed out enough.
Great rooms and excellent staff. Good location in town
Stayed in October 2023
Reviewed: 20 November 2023
Florence
AustraliaNothing.
Central location with sea view. Spacious room and bathroom. Comfortable bed and great service. Variety for buffet breakfast. Modern decor
Stayed in November 2023
Reviewed: 20 November 2023
Hassan
Malaysiaall
overall excellent
Stayed in November 2023
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