Lebuh IRC, IOI Resort City, Sepang Putrajaya, 62502 Putrajaya, Malaysia
#28 of 136 hotels in Putrajaya
Guests' ChoiceBased on 2122 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.9
Staff
9.0
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Azlina
Saudi ArabiaNone
I like all about this hotel.nice.comfy.clean.very satisfied. Also easy to go for shopping.
Stayed in April 2024
Reviewed: 24 April 2024
Hamimah
Malaysiathe bathtub is leaky and not well maintained
Stayed in April 2024
Reviewed: 22 April 2024
Ahmad
Malaysiathe view
clean and very spacious room
Stayed in March 2024
Reviewed: 16 April 2024
Mohamed
BahrainParking
Location Access to the mall Restaurant Early check-in
Stayed in February 2024
Reviewed: 15 April 2024
Laika
MalaysiaHelpful
Spacious, but i left my gold watch in unit 1901 ensuite shower, please call my brother for collection at +60 19-203 8890 (attached gold watch in photo 3)
Stayed in April 2024
Reviewed: 14 April 2024
Shamsul
MalaysiaNothing
Room
Stayed in March 2024
Reviewed: 12 April 2024
Sharifah
MalaysiaCheck in process was late because room was not ready
Excellent food. Friendly staff
Stayed in April 2024
Reviewed: 6 April 2024
Nur
Saudi ArabiaThe staff name rudy very nice and helpful..helping for my luggage..the room spacious and the location very good,easy access to ioi mall..overall all is good while my stay in this hotel
Stayed in April 2024
Reviewed: 4 April 2024
Edna
SwitzerlandSome of the staff/supervisor/manager or maybe management staff are not friendly at all. We did not feel welcome!! You have to learn the hospitality from the bellboy. Very shame!!!! Is this normal for 5 starts hotel?? The price at the hotel when you checking in is higher than the price at booking.com. Be aware, check the price —( not because of the upgraded room price ) — On est très déçu, plus jamais revenir!!!
We are malaysian, we come back for holiday. Very good breakfast, comfortable bed. Helpful friendly housekeeper and bellboy.
Stayed in April 2024
Reviewed: 3 April 2024
Mohammad
Brunei DarussalamSpacious room, comnected to the IOI City Mall, and friendly, helpful and courteous staff.
Stayed in April 2024
Reviewed: 25 March 2024
Halidee
MalaysiaBaby cot
The room is spacious. Clean.
Stayed in February 2024
Reviewed: 13 March 2024
Nurizrin
Malaysianothing
hotel nice, staff friendly, close to mall and very comfortable especially for family with kids.
Stayed in February 2024
Reviewed: 4 March 2024
Nik
Malaysiaplease put the dustbin at room
Stayed in March 2024
Reviewed: 20 February 2024
Dato
MalaysiaSpacing of room excellent
Room comfortable
Stayed in February 2024
Reviewed: 17 February 2024
Thomas
New ZealandThe staff were friendly and very helpful. Great location IOI mall right next door, great restaurants and lots to do there. Ice skating, roller skating, 10 pin bowling, karaoke and great restaurants.
Stayed in February 2024
Reviewed: 10 February 2024
Azifah
MalaysiaNothing. Except for Malay traditional dessert was not good enough
The place was very comfy and spacious for us. The breakfast was good with variety of choices. The staff was friendly enough
Stayed in January 2024
Reviewed: 8 February 2024
Adzrin
MalaysiaNone
All excellent except housekeeping forgot to check the shower gel and the bottle was empty My kids love the kids' zone
Stayed in January 2024
Reviewed: 4 February 2024
Mohamed
MaldivesRestaurant is too noisy and crowded
Super Clean
Stayed in February 2024
Reviewed: 3 February 2024
Casey
SingaporeNone
Excellent, good spread/variety to choose from
Stayed in February 2024
Reviewed: 29 January 2024
Mariana
Brunei DarussalamRoom cleanliness & spacious bathroom
Stayed in January 2024
Reviewed: 29 January 2024
Norilawati
Malaysiathe shower gel was completely empty - otherwise it would be an excellent stay
the serenity
Stayed in January 2024
Reviewed: 28 January 2024
Nura
SingaporeI absolutely love the breakfast spread. Managed to secure the presidential suite for me and my family. Our room has an assigned breakfast area on the 20th floor but i personally preferred the one on the ground floor. More variety and choices. The room was massive with a dining area, living room, a bar area, bedroom and a huge bathroom. Perfect for a big family. Staff was very helpful and accommodating to our needs. Will definitely recommend my family and friends.
Stayed in January 2024
Reviewed: 26 January 2024
Justin
AustraliaNothing really.
Great staff. Next to mall, great location. This hotel is always our “go to” in Malaysia.
Stayed in January 2024
Reviewed: 26 January 2024
Anis
MalaysiaLimited counter for check in.
Variety of breakfast, spacious room
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content