Jalan Air Jernih 1-D, 2nd Floor, 20300 Kuala Terengganu, Malaysia
#8 of 65 hotels in Kuala Terengganu
Guests' ChoiceBased on 497 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.7
Staff
8.9
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 26 April 2024
Mohd
MalaysiaLove the place surrounding
Stayed in March 2024
Reviewed: 3 April 2024
Saxa
MalaysiaToilet not clean
Easy going..
Stayed in March 2024
Reviewed: 5 February 2024
Norkamal
MalaysiaHotel was always in clean condition. Many facilities there.
Stayed in February 2024
Reviewed: 5 February 2024
Afifah
Malaysiacomfyyy
Stayed in February 2024
Reviewed: 15 December 2023
Dev
MalaysiaNothing. All good.
Good location. Nerby to all markets and food places. Walking distance to the bus station and nearby shopping mall.
Stayed in November 2023
Reviewed: 27 November 2023
Ashidah
MalaysiaThe cleanliness of room and toilet could be improved. There's some food debris observed on table at common area which attracted ants. I think the property needs to be a bit more strict on cleanliness from their tenant.
The staffs are really helpful. I booked a bed in mixed dorm first but then asked for an upgrade with little extra payment to individual room with private toilet and they're very helpful on that. Also they allowed me to stay at the common area until my bus schedule at night. The location was just near to main bus terminal but you still required a grab/maxim to go there especially at night
Stayed in November 2023
Reviewed: 20 November 2023
Ann
MalaysiaThis is none of my business but the abuse of aircon in some shared areas.
I like it that they've changed the cleaner, it's cleaner than my previous visit. They've also made sure the toilets have toilet paper these days.
Stayed in November 2023
Reviewed: 16 November 2023
Ahmad
Malaysiatoilet is not very clean
comfortable and strategic location
Stayed in November 2023
Reviewed: 6 October 2023
Iris
AustraliaDuring the visit, a motorbiker spilled his oil in the accommodation and the fumes were making everyone nauseous. Staff did not allow to switch bunks or offer any refund or apology, despite acknowledging they were dizzy too. Upon repeated suggestion, the staff did run a fan which slightly improved the situation. There was some mold in the bathrooms.
Excellent location, overall clean accommodation, and comfortable bunks. Coffee and tourist information provided.
Stayed in September 2023
Reviewed: 3 October 2023
Jennifer
Germanycan not pay with credit card; because our room was at the opposite side of the toilets it was relatively loud
not far from chinatown; possibility to refill drinking water
Stayed in September 2023
Reviewed: 1 October 2023
Roza
Malaysia- the room not spacious enough - the price expensive when I check in maybe because of weekend - compare to the room size the price is not reasonable - should put on a big signboard (easy to recognise)
- in the middle of town - near the tourist spots - very clean due to still new - shops around the place - easy to buy food - easy to get transport - good staffs
Stayed in September 2023
Reviewed: 18 September 2023
Janetlily
MalaysiaNone.
Great stay. Clean, comfort, friendly staff & Location. Sure will come back to stay here in future.
Stayed in September 2023
Reviewed: 17 September 2023
Julian
GermanyWater pumps right opposite the rooms. Combined with thin walls very loud at night
Very clean
Stayed in September 2023
Reviewed: 11 September 2023
Lim
SingaporeToilet and shower together in a very narrow space.
Good location. Very clean and comfortable. Helpful staffs.
Stayed in September 2023
Reviewed: 3 September 2023
Kalhan
MalaysiaBathrooms are very tiny, water filter was not working throughout the stay, some tenants are noisy and locker doors are bit loose. No lift.
Helpful staff, clean bathrooms, clean capsules, confortable bed, Good aircondition. Very convenient and strategic location, walking distance from bus station and most city attractions. Lobby area has space to sit and relax
Stayed in September 2023
Reviewed: 30 August 2023
Siti
MalaysiaSimple room and enough for couple
Stayed in August 2023
Reviewed: 29 August 2023
Amer
MalaysiaFirst time trying out dorm concept. Nice comfy beds. Nicely designed/decorated. Good entertainment area.
Stayed in August 2023
Reviewed: 29 August 2023
Fizah
MalaysiaNothing
Everything
Stayed in August 2023
Reviewed: 28 August 2023
Hong
United StatesThe steps down to reception is painted. Can be slippery No lift ~ take note if you have heavy luggages
We had a private room, the air conditioning was great. The staff was friendly
Stayed in August 2023
Reviewed: 28 August 2023
Travel
MalaysiaDrinking water was out of order that day. But we bought water from next door, 7-eleven.
Clean, comfortable, good location in city. Ample parking. Next door is 7-eleven and Dominos Pizza. Even though is a hostel, it is clean and we'll managed. Please watch video in the below link. https://youtu.be/autzIBdOKe8?si=0fib7vSXetRoUPP6
Stayed in August 2023
Reviewed: 27 August 2023
Ashikin
MalaysiaThe room is a bit small for muslim to perform our pray
Its clean and got games to play with friends or family.
Stayed in August 2023
Reviewed: 22 August 2023
Harith
MalaysiaStairs
The layout & design. Comfortable & cosy
Stayed in July 2023
Reviewed: 20 August 2023
Andrew
United KingdomIf you're gonna throw a PS4 in there it'd be nice if there were some games to go along with it.
A really nice place and building. Very stylish.
Stayed in August 2023
Reviewed: 26 July 2023
Laia
SpainReally cozy and comfortable bedrooms (at least the double ones), although not very big. Nice and comfy common areas, with a very quiet atmosphere. Near the bus station. Not the place for socialising.
Stayed in July 2023
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