28, Jalan Teluk Kumbar, 11920 Bayan Lepas, Malaysia
#3 of 19 hotels in Bayan Lepas
Guests' ChoiceBased on 1989 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.0
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 23 April 2024
Andrew
United KingdomI liked everything
Excellent breakfast, excellent Pool on the 8th Floor, the room was very nice and the balcony pool was great. The staff were very nice and overall an excellent experience.
Stayed in April 2024
Reviewed: 20 April 2024
Noor
MalaysiaCheck out was too early.
Food service and the environment is so nice.
Stayed in April 2024
Reviewed: 20 April 2024
Sami
MalaysiaLocation
All good
Stayed in April 2024
Reviewed: 18 April 2024
Nik
MalaysiaThe bugs (charlie) rrr but can call them for disinfection... so have to be extra careful.
The view and the indoor pool ofcourse!😃
Stayed in March 2024
Reviewed: 18 April 2024
Wendy
United KingdomBeach access is poor. Boat trip advertised but not available. towels were very worn
room is spacious and pool is decent sized Breakfast was good with a wide range
Stayed in April 2024
Reviewed: 17 April 2024
Ahmad
Malaysiathe sauna didnt function
bed and pool
Stayed in March 2024
Reviewed: 14 April 2024
Tanti
MalaysiaThe room was spacious and clean. Love the concept of the toilet was saperate between toilet bowl and shower.. 2 bedded king size enough for family stay. Variety of food for bfast. Mostly i love about was the staff so helpful and politely attending you needed.
Stayed in April 2024
Reviewed: 13 April 2024
Mohd
MalaysiaDusty a bit balcony area
Pool
Stayed in April 2024
Reviewed: 11 April 2024
Mohd
MalaysiaCar parking
Staff
Stayed in April 2024
Reviewed: 2 April 2024
Suman
MalaysiaOn the last day, buffet breakfast was not available instead I was asked to fill the order form. So I filled the form at 9:20 and waited for 50min until 10am. At the end, the items I ordered appeared to be sent to different table. The coordination was clearly lacking and boys who were serving the food were unable to communicate in English. Since not much time left for check-out, I had to leave Roselle coffee house without having breakfast. While leaving the coffee house, I mentioned to the manager but his response was more of helplessness. Instead I expected that he/she would take pro-active step to prepare the breakfast and send to my room. But nothing had happened. I then checked out and left. This was very disappointing because there were not many guests so team there should have handled the situation much better.
Room wise it is excellent as normal with lexis hotels. I had been to lexis hibiscus 4 times hence booked lexis penang without second thought.
Stayed in April 2024
Reviewed: 1 April 2024
Ajis1927
MalaysiaNothing
Everything is the best, from check-in to check-out. Staff also provide good service.
Stayed in March 2024
Reviewed: 31 March 2024
Khalis
MalaysiaFloor become wet because need to walk in to bathroom area.. Narrow road when drive into parking area.
Love their pool.. Sauna.. Spacey room..
Stayed in March 2024
Reviewed: 23 March 2024
Syadiyah
MalaysiaThe parking structure. Too narrow
Convenient.
Stayed in February 2024
Reviewed: 18 March 2024
Peng
Singaporethere is a bus shuttle but please note that it requires you to book 1 day in advance. there is not many other attractions or destinations to visit around the hotel.
we love the in-room private pool and steam room. exceptional view, great huge bathroom, toilet facilities
Stayed in March 2024
Reviewed: 18 March 2024
Kumaresh
MalaysiaThe property needs regular maintenance, the sliding doors can't be locked & house keeping needs to be monitored closely as the property was not as clean as expected, since the property is a well known hotel and the chargers are not cheap, the expectations of the guest are also usually high. Overall it was a good stay:) The food could have been better (breakfast) - since I'm vegetarian, I expected more choices but it was ok. The chef was kind enough to ask me if he could prepare me something veg but unfortunately we were almost done with our the breakfast.
The service given by their staff was way too good, immediate assistance from them whenever needed. It was not too busy when we visited the property so they were able to assist us on time. We were given some complimentary fruit baskets along with doughnuts, the taste was ok (appreciate it, thank you Lexis)
Stayed in March 2024
Reviewed: 9 March 2024
Armpon
MalaysiaMost of the facilities and shop closed. Bugs in the steam room Call not answered fast enough Not so clean at common area Breakfast spread not like 5*
Upgrade from Executive to Premium Suite, friendly staff, comfortable bed and in room facilities
Stayed in March 2024
Reviewed: 9 March 2024
Alias
MalaysiaToilet timer light
Lobby must more luxury
Stayed in March 2024
Reviewed: 8 March 2024
Muhammad
Malaysianot well maintain and the parking area is to tight..
concept of family friendly
Stayed in February 2024
Reviewed: 7 March 2024
Redzuan
MalaysiaIn-room pool is interesting
attractive & comfortable
Stayed in March 2024
Reviewed: 6 March 2024
Ida
MalaysiaUpgrade the facilities as value for money
The pool in the room
Stayed in March 2024
Reviewed: 4 March 2024
Daina
MalaysiaThe location is a bit far for us to locate street food
Stayed in March 2024
Reviewed: 3 March 2024
Mohdismail75
MalaysiaBeach
Facilities
Stayed in March 2024
Reviewed: 1 March 2024
Ilmiah
MalaysiaOVERALL GOOD
Stayed in February 2024
Reviewed: 27 February 2024
Surip
MalaysiaCar park is not convenience for MPV. Have to park outside the building.
Private pool and delicious food/breakfast
Stayed in February 2024
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