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Reviews of Matata Hotel Kota Kinabalu

No.16, Second Floor, Jalan Pantai 88000 Kota Kinabalu Sabah, 88000 Kota Kinabalu, Malaysia

#27 of 153 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 176 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lights were a bit much tho.

    Love that the staff were very pleasant, and location is really convenient to get all kinds of food.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was construction on the other side of the wall of my room. But they did change my room when I complained.

    Very clean and new.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Group
    • Superior Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    It’s not that quiet in the room. We heard water of other rooms running and traffic noise.

    Location is great. Checking in and out were quick. Overall, it is a pleasant stay.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Comfortable enough stay in good location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Room could have been a bit cleaner, we arrived to quite a few hairs on the floor of the room and bathroom, and around the bed They were never cleaned up even after the daily room service. We were given the room right next to the lobby and the noise on a few of the mornings was unbearable. There were large groups of tourists in the lobby, basically shouting at each other from 7am until 11am. They were opening and closing a door nearby and letting it slam every time. The reception did nothing to stop this noise. The road outside the hotel seems to have endless traffic at all times so be careful where you order taxis/grabs from.

    Comfortable bed, nice bathroom and the air conditioner worked well. Reception service was friendly and location was pretty good, some good food options around. The bed is on a platform, but feels like it’s kind of on the floor which would not be ideal if you have difficulty getting up and down.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Good!
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Got 蛾 and 蜈蚣 inside the room

    Clean, simple and good location

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location was nice, nearby sunday market and api api night market. There are cafes nearby too. 7e is just next door and orange 24 hours is infront of the hotel. Love love this strategic location

    Stayed in February 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Non

    Great hotel, twin bedroom is small. But clean and comfort bed. Just near main road. Bit noisy while sleeping

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Difficult to get grab. Small road and jam

    Location. Walking distance to jetty Clean

    Stayed in February 2024

  • Reviewed: 15 March 2024

    9.0
    Comfortable stay in a good location in KK
    • Leisure trip
    • People with friends
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    the 6 flights of stairs up to the lift. everything counts when you just climbed mt kk....

    location was great, a short 15 min drive from the airport was very convenient with grab. there were many food options and convenience stores downstairs, where we could easily buy a lot of last minute items. room was large for 3 ppl and comfortable. counter staff were nice!

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Not have parking or standby parking card for costumer.

    Clean and good for money

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Great one night stay at a budget price
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Central, clean and very comfortable

    Stayed in March 2024

  • Reviewed: 24 February 2024

    8.0
    Great stay if you stay for work or need a city centre place as base for excursions.
    • Family with young children
    • Triple Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Finding parking near the place might be a problem.

    We loved the location & convenience of shops, banks & eateries within walking distance.

    Stayed in December 2023

  • Reviewed: 10 February 2024

    8.0
    Great for solo travellers and small families. Strategic location, cozy room, clean, friendly staffs
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi is a bit slow and keeps on disconnecting. My room was on the 3rd floor, maybe it's far away from the router. I don't know. I can get up to 40 mbps max and lower than 10 mbps at times. What's disappointing is even my cellular coverage couldn't even get 5G. I could only get 4G coverage with celcom at 30 - 40 mbps only. Don't know why. Other than this, I have no complaints.

    The place was so clean, neat and tidy. I like that the rooms aren't too big but still cozy. It has sufficient, modern and subtle lighting. I appreciate that. The shower, hot water and AC all functioned well. The staffs were so friendly and helpful. Especially the two ladies at the reception counter. I already felt like home. They greeted me politely and offered to keep my bag since I arrived early. The location is also strategic. Directly above 7E and other convenience stores, restaurants are just a stone's throw away.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 1 night

    nice and clean hotel

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Loud echo from other doors closing, early morning vacuuming could be abit noisy

    Cozy room

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 2 nights

    Difficult to find parking space if you are driving & the road in front of the hotel is always congested A bit of stairs to reach the lift to hotel lobby & rooms.

    Perfect location at the heart of KK city, walking distance to the Gaya Street Market, Handicraft Market and Todak Waterfront. Hotel is new so amenities are not dated, room of perfect size, water pressure is excellent. 7 eleven beside the hotel entrance. Will stay again!

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Comfy.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to find parking.

    Clean, strategic location.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    10
    Exceptional
    • Business trip
    • People with friends
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    -

    Clean and the environment smells good

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I like the hotel very much. It's modern design and the bed are comfortable. Walking distance to Suria Sabah Mall and variety of food to choose from. Laundry is also nearby. Friendly staff as well. Wish to come back to Matata Hotel on following day but already fully booked.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    10
    Lovely host, convenient to everywhere!
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    At the center of KK city, friendly staff that recommended all kinds of great restaurants which local eats!

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    will vist again
    • Leisure trip
    • Family with young children
    • Superior Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    very good, clean. hampir kedai

    Stayed in December 2023

  • Reviewed: 7 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    small room

    clean room, perfect location

    Stayed in September 2023

  • Reviewed: 6 December 2023

    9.0
    Good location
    • Leisure trip
    • Solo traveller
    • Superior Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Location is within few minutes to Suria KK mall, shops & markets around KK city. Room was clean and comfy. Quite spacious too.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    9.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Very noisy as you can hear the road activities.

    The design of the hotel. The beds were comfortable. The cheerful and friendly checkin staff. Convenient store right below and walking distance to gaya street.

    Stayed in December 2023

Showing 1 – 25

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