The room was nice and comfortable and I like how the interior design is like. The receptionist was helpful and extremely polite and also ready to help with anything she can. The vibe of the place is just wonderful. Not to mention that it is close to places like gaya street, suria Sabah, and banks.

Stayed in May 2023

:(

Unable to refund my tourism tax since i am a Malaysian.

Stayed in May 2024

The wall sound proof not that good, down got construction on going, if you're looking for a place which you stay 24/7 in the room for napping or relaxing then not really recommend. Got one smell in the room, I don't know how to describe like some damp thing store too long, if left the room without Aircon on might cause the smell unbearable.

The location is great as its easy access to many hot spot and restaurant. Everything is walkable distance . Convenience store just below and few step toward the famous fatt kee restaurant ( not the fish head noodles restaurant) The lobby view is nice

Stayed in May 2024

i dont like how the hotel is not soundproof as the noise from the outside can easily heard from inside as well as the vehicle outside even though i stayed on the 4th floor. and the blinders, im a totally dark room sleeper so for me the blinders doesnt 100% blocks the light during the night. can say its 60% blocking the lights

i like all, the toilet, the room, the location is very strategic!

Stayed in April 2024

Nothing, just a very simple, basic accomodation

Friendly staff, fairly priced, clean, good location,

Stayed in March 2024

I booked a Queen Studio, and it could be newer in terms of maintaining the interiors. Another major drawback would be the water pressure at the showers. It's gotta be stronger than the existing. Kindly look into it.

First impression counts, and the Front Officer - Vanessa is brilliant. She is friendly and simply helpful. The Management MUST consider a good pay raise for her. The location is absolutely convenient , smacked in the city center. I like the room very much but some of the interiors could be kept a lil' better. However, the bathroom is spacious for my unit.

Stayed in January 2024

Parking is a hassle! Very hard to find parking spot, have to buy coupon and display on car otherwise you get fined (weekdays).

New clean tidy hotel. Staff was welcoming & room was comfortable. Strategic location.

Stayed in December 2023

Curtain not fully blocked sunlight. Too small space

New

Stayed in December 2023

I was not expecting it to be as small as it was. It's a fairly good place to stay however the place is not secure as anyone can go up to the lift bcs no key is required and the parking space was not guaranteed safe as well.

I liked the location, plenty of restaurants and cafe that were within walking distance.

Stayed in December 2023

It is not soundproof, noizy

Great location, clean room, nice bathroom

Stayed in December 2023

Iron and iron board omg pls change. Iron is not hot enough for the shirt and the board is already ripped. Got burned stain on the iron too goshh

Bathroom very clean and smells good

Stayed in December 2023

Was located on the second floor (same floor as check in and check out), wasn't expecting this as it's just too close to room. Sound proof was bad. Easily hear water flowing/ door slammed/ noise of the tv from others in my own room.

Location was good and staff was friendly. However, if you are there during weekends, will expect quite a bad traffic jam. Walking distance to gaya street. Overall, price is reasonable.

Stayed in December 2023

-the room size is too small compare to price -the bed design making thr space more congested -very difficult to find car parking -the bedsheet is smelly and might not be change properly.

-nearby to KK Town -nearby shops, groceries, foods -toilets

Stayed in November 2023

The room size is to small. There is no space for me and my spouse to place our bags and barely hard to move around in the room because it's too small and the price is not really expect my expectation.

Location is great. Close to Gaya Street and Jesselton Point. Nearby convenience shops and restaurants. Easy to roaming around.

Stayed in November 2023

Too small, the electricity on and off, the whole room is very damp. I hanged the please cleaned up the room but i got ignored the first night and i headed down to have my towels changed and they said they missed out my room.

Location

Stayed in November 2023

Parking can be difficult if you have a card

Great staff, convenient location

Stayed in November 2023

A challenge to find Vehicle parking near the hotel, if applicable can insert location to buy parking coupon.

No breakfast during my stay, however walking around was easy and near to shopping mall Suria Sabah, Jesselton and the gaya street night bazaar/Sunday Tamu.

Stayed in November 2023

understaffed, only 1 person at the receptionist per shift. had to request for stuff like slippers & iron if u wanted it as they're trying to save up i guess on the expenses. room housekeeping was ok but the sheets doesnt change as i can smell my ointment frm the night before. but at least they change the towels so thats alright. rooms arent soundproof so i could hear people fighting & ringing the receptionist bell at 1am. also anyone cld go up to the room levels as the lift doesnt require a keycard to access said levels - this might be unsafe but can't complain too much for the price i got it for.

accessible location with watsons, 7-11, breakfast places & malls within walking distance. hotel is new & clean as well, 24h cctv.. staff were nice & well trained. able to leave luggage at the lobby while you wait / walk around after check in & out.

Stayed in October 2023

Parking is a major problem - you have to make a few rounds before you are able to get a spot to park your vehicle - this is quite normal for a town/city hotel, need to have that mind set right. Make sure you have your parking ticket booklet ready before coming here.

Hotel is super new and room is very clean. Hotel location is a walking distance to everything that you need (shopping, food, nite market, etc). Good place for short stay when touring KK. Not recommended for family with kids - this is more like Ibiss or Cube Hotel concept.

Stayed in September 2023

This property is clearly very new so on the surface looks clean however our stay here was disappointing. The shower was falling off the walls, the toilet did not flush properly and got clogged on multiple occasions. When a member of staff came to help sort this out they dripped toilet water all over the floor and then flooded the bathroom with toilet water and used toilet roll. To clean this up they just mopped it up with the bath mat still leaving some toilet roll on the floor and not using anything to properly clean the area. It could be a nice hotel but they need to put in more time training their staff to ensure proper hygiene.

The location is very convenient

Stayed in August 2023

size of room. lack of clothes rack/cupboard. side table to put phone and gadgets while charging.

its location which is close to everything, food, pharmacy, 7-11 and pasar gaya. Direct and free access from ground floor to the rooms, easy to order grabfood. clean.

Stayed in June 2023

it’s a new hotel and the room is very clean. The location is superb as it’s close to the Sunday market, convenience store, Watson and many nice food nearby. Front Desk is very helpful and friendly too!

Stayed in July 2023

not really clean as i found the pillow case inside had some hair，the bathroom corner have some hair and the toilet lid also have hair

staff was good

Stayed in January 2024

There are no comments available for this review

Stayed in May 2024